Whilst waiting to be connected, 10 mins, rather excessive I thought, I read some of the feed back on Trustpilot where it appeared Belle was the only person answering calls! She then answered mine! And... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As a sceptic I thought ringing Transparent Telecom would be painful but to my surprise Elle was very helpful. Provided me with helpful advice in order to reduce my bills stripping out services tha... Se mere
I had to ring regarding my muns phone. Shecwascwithout a phone from 23rd March till 2ndcApril and when we got bill she was also charged for mobile calls which when she changed to the new contract were... Se mere
Ryan is very professional and friendly. The absolute best! Ryan dealt with our landline problem very quickly. Openreach were called to investigate the fault that their engineer did and he repaired... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Keeping the UK connected for all your telecommunication needs...
Kontaktoplysninger
4a Castle View Mews, Castle Hill, ME1 1LA, Kent, Storbritannien
- 0330 122 9978
- www.transparenttelecom.co.uk
4,6
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy and prompt service
30. august 2024
Ruby was very friendly and…
Ruby was very friendly and understanding of my problem. Is going to try her best to get the problem resolved by talking to her technical team. I have always had pleasant conversation with anybody I have spoken to there and they have always done their best and eventually got any problems resolved.
15. august 2024
Uopfordret anmeldelse
Liana was very polite and helpful she…
Liana was very polite and helpful she swiftly guided me through my transaction a very nice lady many thanks
19. august 2024
exellent service very helpful with any…
exellent service very helpful with any problems polite and respectful to customers
14. august 2024
Sophie was easy to talk to and resolved…
Sophie was easy to talk to and resolved the issue easily
18. juli 2024
Uopfordret anmeldelse
The customer service agent I spoke with…
The customer service agent I spoke with was very helpful. 5 stars!
12. august 2024
Uopfordret anmeldelse
Liana listened to me and took…
Liana listened to me and took appropriate action to resolve the problem
18. juli 2024
Loss of landline!
Ryan is very professional and friendly. The absolute best!
Ryan dealt with our landline problem very quickly. Openreach were called to investigate the fault that their engineer did and he repaired it.
Ryan then called us to check that our landline was in full working oder. Brilliant job!
12. juli 2024
Uopfordret anmeldelse
Thank you Ellie for your help with my…
Thank you Ellie for your help with my query yesterday .
Thank you for double checking my query with one of your colleagues and pointing me to where I should go with things.
Also find that TT answer calls quickly
4. juli 2024
Keep it civil and friendly
Made welcome on the phone, and the member of staff was so helpful.
3. juli 2024
Fault reported and fixed within 48hrs.
3. juli 2024
Uopfordret anmeldelse
Great service
Spoke to Ellie who helped me with all my questions regarding my bill and also reassured me about the new digital upgrade that is going to happen which helped put my mind at ease
19. juni 2024
Uopfordret anmeldelse
When transferring over from Transparent…
When transferring over from Transparent they were helpful and kind, some companies make leaving them a real hassle but Transparent ensured it was simple and painless
19. juni 2024
Uopfordret anmeldelse
Excellent customer service
I received excellent customer service from Ellie in regard to my fathers account with transparent telecom. She’s an asset to the company!
17. juni 2024
Uopfordret anmeldelse
I was listened to and the receptionist…
I was listened to and the receptionist was extremely helpful and understanding
14. juni 2024
Uopfordret anmeldelse
Answered my question with empathy &…
Answered my question with empathy & professionalism.Happy with the result.
11. juni 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.