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TPS Toothless Pathetic Sham

I don't see what useful purpose the organisation serves they are uninterested toothless and never never take any action over numbers reported to them. They should be shut down they serve no useful purpose to the public all you ever get is the shame rubbish template response even when giving them detailed information. If you report a number all you will ever get is this response...... Thank you for contacting us about the unsolicited direct marketing call you received on a telephone number you have registered with the Telephone Preference Service (TPS) or Corporate TPS (CTPS).

You may already be aware that the TPS does not have the facilities to know which companies are calling you and therefore relies on the complainant to ascertain this information upon the receipt of an unsolicited direct marketing call.

Despite our best efforts, TPS has not been able to ascertain valid contact and/or address details to raise this particular complaint. Please note that even on occasions where a company name and/or telephone number is supplied TPS may still be unable to ascertain valid company details if during the course of our investigation the company name and/or telephone number supplied is found to be fictitious. Please note that TPS does not have the facility to track or trace telephone calls that you have received.

Although we have been unable to raise this complaint against the offending company we will include in our regular report to the Information Commissioners Office (ICO), they are the body responsible for enforcing the Privacy and Electronic (EC Directive) Communications Regulations 2003.

Complaints investigated by us are referred to the ICO and are incorporated into their investigation into nuisance calls. Your information will help the ICO to direct its resources against those organisations that are causing the greatest nuisance. Information about the action the ICO takes can be found on its website at

The ICO has and continues to issue fines against companies for making unsolicited direct marketing calls to telephone numbers registered with TPS.

Yours sincerely

I have been with the TPS for a while and reported several instances but nothing has ever been done. Mostly they say that have not enough information. In my opinion it is a complete waste of time and money.

What a waste of time. You would be better of writing a note saying no more nuisance calls and sticking it on the nearest tree you would get the same result. Don't bother, get yourself a call blocker.

I'm registered - which means they should stop cold call scams from 01215310642 (Birmingham) but they don't.
I decide to "help them" by reporting the incident ... so they collect details of the call and all my personal information then at the "submit" point say I'm giving them permission to pass these details to the caller.
So rather that stopping cold call scams they're intending give my address and email to the crooks.
It would be interesting to know whos earning a living at TPS.

A few weeks after signing up I'm getting calls from India trying to get me to hand over my debit card information to block sales calls from abroad - this is very dangerous and could fool people easily as they quote my full name & address and fact that I registered a few weeks ago ! This can't be GDPR compliant and needs serious investigation.

DO NOT GO NEAR THIS WEBSITE. NOT SURE HOW THIS HASN'T BEEN SHUT DOWN ALREADY!

Been on for years - certainly more than a decade and we still get many such calls a day. Either TPS are useless or their definition of nuisance is highly limited/selective. A few days ago had three such calls within about ten minutes. Now the phone is disconnected during the day and just use mobiles. Even their my address book entry "scam" has many many telephone numbers.

TPS = Toothless Pathetic Service.

I registered my home telephone with the TPS a long while ago, but every day I get unwanted calls. Some are just nuisance calls, but several are without doubt scam attempts.

The TPS cannot do much about the nuisance/scam calls that seem to originate from centres outside the UK, but there are far too many unwanted calls from UK numbers. The TPS just does not enforce any sanction against these organisations. Without sanctions the service is useless.