We ordered items early December 25 - paid express post 1-4 days promise. We are still waiting. Just empty promises that they are working hard to get orders out. Very poor experience. 1/10
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Put to use the next day for a mortar mix - so much better than using a sheet of wood with the mix falling of the edge. One of the few suppliers to state what material it was made from. Shipped promptl... Se mere
Virksomheden har svaret
Picked up one of Tough Tools on site very impressed with the quality of the equipment for carrying out a tricky complex job! couldn’t fault the end outcome by using Tough Tools product’s!.
Virksomheden har svaret
first time to use tough tool,s as i work for a adult learning colluge were we do /plumbing/gas/plastering/carpentry/etc access training wales . so i tried these guys out quite a quick del and produ... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Yorkshire based tool manufacturer for the construction industry. Made in house to meet every day construction problems with tools. Our tools have a reputation within construction as being superb quality and customers come to us again and again. Specialist Tool Supplier to the construction trades covering plastering, screeding, rendering and general building tools.
Kontaktoplysninger
The Old Chapel, Halifax Road, Cross Roads, Halifax Road, BD22 9BG, Keighley, Storbritannien
- 01535 640235
- info@toughtools.co.uk
- www.toughtools.co.uk
4,4
Fremragende
80 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Top service every time
23. februar 2026
We ordered items early December 25
We ordered items early December 25 - paid express post 1-4 days promise. We are still waiting. Just empty promises that they are working hard to get orders out. Very poor experience. 1/10
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Tough Tools
Hi - i believe you have purchased from the australian company https://tufftools.com.au/ - we are a uk business and do not even ship to Australia. Please move your review to the correct company as this is damaging our reputation. Our site is https://toughtools.co.uk/
Great product fast delivery great all…
Great product fast delivery great all around
30. september 2025
Good communication
Good communication, arranged to pick up item 👌
Spot on with price and quality
28. september 2025
Besvarelse fra Tough Tools
Thank you
Spot board stands
Quick response to the order and quick delivery.
The quality of the stands is brilliant.
14. august 2025
Besvarelse fra Tough Tools
Thanks for this.
I think the boards are no good and wont…
I think the boards are no good and wont last a month i have email the company with pictures of how much they bend with fill with cement
3. juli 2025
Besvarelse fra Tough Tools
Hi - we emailed you straight back to sort this out, please can you come back to us. We have sold 1000's of these boards with no other complaints so we want to get to the bottom of any issues immediately.
Besvarelse fra Tough Tools
Cant get a better review than that !
Besvarelse fra Tough Tools
Thank you!
Besvarelse fra Tough Tools
Great to hear !
Straight edge but when opened there was a dent
The item arrived quickly which was great as I needed it for a job but there was a dent at one end of the box section which annoyed me. Whilst I was still able to complete the job I had purchased a damaged product. The straight edge was really well wrapped and there was no sign of damage to the wrapping so it must have been damaged before it was wrapped.
I appreciate your replacement offer but I needed to use it...I opened it when I was about to use it so there would have been no time to wait for a replacement. As I say it was still usable. But I will say that for the price it should be in mint condition prior to being wrapped.
12. maj 2025
Besvarelse fra Tough Tools
Hi - we had no idea that there was an issue with the product, we can only apologise. If we had been notified or contacted immediately after delivery we would have provided a replacement.
Great price and fast delivery
Really quick delivery time and reasonable delivery fee for such a heavy item. Great price for the tools aswell.
8. maj 2025
Besvarelse fra Tough Tools
Great feedback - we constantly struggle with shipping so this is good to hear
Quick delivery and floor scraper was…
Quick delivery and floor scraper was exactly what I needed
23. april 2025
Besvarelse fra Tough Tools
Thanks for the review
Great product we can’t fold them
26. marts 2025
All went has planed.
22. april 2024
Ordering a set of floor laying straight…
Ordering a set of floor laying straight edges as usual great service great edges
27. marts 2024
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