Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Totem Timber supplies trade quality products at great low prices in Plymouth to the Trade & DIY
Saint John's Road, PL4 0PA, Plymouth, Storbritannien
Please Please please sort your website out as I am sure you are loosing business because of this, I am sure you turn it off over the weekends as it takes an eternity to log in and when/if you get in good luck finding what you are looking for
This Timber merchants ,is a good bit more than a Timber merchant,it’s definitely worth a visit,simply because they have so much you need for building,refurbishement projects etc,the price on materials are brilliant,especially if your a tradesman getting 10% discount,the staff are brilliant to deal with,a nice family run business and it certainly shows in the way they run there operations,the delivery guys are always very helpful,all around this company are excellent,I’ve been using this building merchants for over 30 years …..keep up the good work Totem Timber ……Regards Richie T
I wanted to describe my unpleasant experience with the store’s staff today. I want to emphasize that I am a regular customer. After making my purchases and already being at work, I received a call from the store accusing me of theft. Shocked by this, I decided to return to the store to clarify this absurd situation.
Immediately, I asked the manager to show me the evidence on which the accusations were based and to provide access to the surveillance footage. I was told that I could not see the recordings. Instead, I was shown an empty product package from the section where I had been shopping — and on that basis, I was accused of theft.
When I entered the store, everyone was looking at me as if I were a thief. I was neither proven guilty not apologized to.
I will certainly not let this go and intend to take legal action regarding this matter, until I receive an official apology from the staff. You have to be a complete idiot to accuse a loyal customer without any evidence — and then not even apologize in the end.
They always deliver when they say they will and the drivers are efficient, helpful and friendly.
Great place for timber and diy. Very good service and friendly staff.
Don’t go to them if you need to get some wood cuts done, because they won’t do it, unless you purchased the wood from them. I went there today because I needed 3 cuts, long cuts that can only be done properly with an industrial saw to keep a straight line cut, and they were only interested in I purchased the wood from them or not. Is not that they can’t provide the service, is that he was not interested in doing this service for me if the wood didn’t come from them. What does it matter? I am willing to pay for the service cut, not all of us have the facilities or money to have laser eye precision wood cutting at home. I was left by the team member like a completely piece of s… He said it was company policy, they won’t do the cut because I didn’t purchase their wood. But does it matter when you are willing to pay for the service? Seriously Totem, rethink your policy!! You are letting the people of plymouth down! I previously purchased wood from you, but you don’t seem to think in a customer service kind of way if you are treating members of the public like this. I Hope you reconsider your policy. You will make more money also!
Brilliant delivery and service.
Order and delivery was on time and date.
Driver was excellent and did a brilliant job on a very steep hill!
Awesome service and prices. Went in with a scribbled plan on a bit of paper and it took five minutes for the guys to work out what I wanted, cut plywood to the right size, and find me all the screws nails and sundries I needed for my project. Genuinely couldn't believe how easy it was to get everything I needed and well within my budget, and I couldn't be happier.
I ordered two dumpy bags of granite chippings by phone with Gary. They were delivered shortly afterwards by a helpful driver who carefully placed them exactly where I wanted on our drive.
The process was efficient, quality and value for money good.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
