I purchased my Topo athletic women’s Vista Trail shoes from Up & Running in York (who were fab), to do the Coast to Coast walk & they have been wonderful: Nice, wide shoes, great grip over some ver... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Unfortunately although the products are good and my feet love them, the customer service is appalling. A very simple contact form on the website, however a dearth of replies is very disappointing.... Se mere
Really disappointed. Ordered some shoes and tried to return some and was planning on exchanging the others. That wasn't possible, so submitted returns forms and was sent two codes. I contacted Topo an... Se mere
Topo charges for the initial purchase shipping and for the return shipping. These are $250 shoes, made in China, so their mark-up is huge. It makes absolutely no sense to charge for shipping, especial... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
2,6
Under middel
23 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The second part of shoes and the heel…
The second part of shoes and the heel tab has failed yet again. The shop will not refund due to the rep having to see them, and I am without a pair of shoes for over a week. I would not buy these running shoes as they are not fit for purpose. I carefully untie all my shoes before putting them on, this customer service is poor and has resulted in a lost customer.
2. august 2024
Uopfordret anmeldelse
Appalling customer service
Appalling customer service. After ordering boots in January, receiving a faulty pair, then a faulty replacement, I am still attempting to secure a return & refund, receiving no replies to my communication. Topo Athletic in America have been really helpful, and recently informed me that they are finding new UK suppliers, ending their contract with 2Pure. I am guessing that this means I have more than likely lost the money spent on these, which were bought as a birthday gift. I'm currently looking in to my options!
28. januar 2023
Uopfordret anmeldelse
Good experience with a little known brand
Topo are a US brand, fairly new to the UK market I believe. I couldn't get their shoes in any local stockists so took a punt on ordering online. My order was dispatched the next day and arrived the day after that.
Unfortunately my shoes didn't fit perfectly and Topo UK don't do free returns (which is a shame because the US arm does, and in the US you can try out the shoes outdoors and still get a refund if no good). But, I figured that with free postage, paying for return post isn't so bad compared to if I'd driven to a store to try them on.
My refund was processed within 24 hours of them receiving my shoes back. One positive of paying for return is postage is that I used Royal Mail Special Delivery, so no waiting for Hermes to finally decide to return them and a tracking system that actually works!
They also don't do exchanges, you have to place a separate order, but with the quick turnaround times that wasn't a problem. My replacement shoes were perfect and they're fantastic - best running shoes I've owned!
14. august 2020
Uopfordret anmeldelse
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