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Toomey Motor Group - Toomey MG Basildon Anmeldelser 

286
•
TrustScore 5 ud af 5

4,9

Bilforhandler
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Lokation

Skift lokation

West Mayne6, SS15 6RW Basildon, Essex, GB

•
1268977468

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had my 2nd service today at Toomey MG, I was looked after by Mia Charters from the service dept. I was most impressed with her Customer ServIce skills and pleasant demeana, If MG know what is good f... Se mere

Bedømt til 5 ud af 5 stjerner

Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the... Se mere

Virksomhedsoplysninger

  1. Bilforhandler
  2. Buleudretning
  3. Cylinder- og motorservice
  4. Automekaniker
  5. Autoforhandler
  6. Brugtvognsforhandler

Skrevet af virksomheden

New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.

Kontaktoplysninger

  • West Mayne6, SS15 6RW, Basildon, Essex, Storbritannien

  • 1268977468

4,9

Fremragende

TrustScore 5 ud af 5

286 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 86 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(286)

2.227 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Great recall service from MG and staff Mia/Kamil

Had a recall service today which was carried out efficiently and promptly. They also took a look at squeaky breaks for me and carried out a brake clean free of charge. Mia Charters at the service desk was very friendly and helpful and the technician Kamil explained the brake situation. Overall ver pleased with the service all round.

9. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Service

Mia was really helpful on the day and gave good advice on the service. Thank you

8. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No tyre nut connector

I was sold a second had car without a tyre nut connector. When I asked, I was told the nuts are not standard so Toomey will not replace.
Was told to go to a service station and ask then to cut them off.
I feel the after service is pathetic to non existent

22. december 2025
Uopfordret anmeldelse
Toomey Motor Group - Toomey MG Basildon-logo

Besvarelse fra Toomey Motor Group - Toomey MG Basildon

Dear Dave,

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were disappointed with your experience.

This vehicle was supplied over a year ago, and we understand that you visited us prior to Christmas regarding the locking wheel nuts. At that time, our Parts team inspected the vehicle and advised that the locking nuts fitted are non-standard. Unfortunately, in such cases, replacement keys are not always available through the dealership. As a result, an alternative solution was explained, including removal by a service centre equipped with the appropriate tools.

We appreciate that this was not the outcome you were hoping for and regret that it has affected your perception of our aftersales service. Your feedback is important to us, and a member of our management team will be in touch with you directly to discuss this further.

Thank you again for raising your concerns.

Kind Regards
Toomey Motor Group

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