I don’t normally leave reviews, but I felt this one was deserved. As someone who’s completely new to buying tools and taking on DIY projects myself, I was a little unsure about what to buy. Bra... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As reported by many others extremely slow. I placed an order over 6 weeks ago and still not arrived. Poor communication and poor customer service. I would advise to AVOID this company
Good range of products across several categories. Pricing not too bad but small order surcharge can spoil it, makes it worth checking on Amazon or other sites if product available, can make it cheaper... Se mere
Ordering was simple... it arrived super quick.. item perfect and packaged very well. Will definitely order from these guys again.
Virksomhedsoplysninger
- Værktøjsbutik
- Gør det selv-butik
- Leverandør af havebygninger
- Marked for byggematerialer
- Leverandør af trykluftværktøj
- Butik med snedkeriudstyr
Om ToolChimp
Skrevet af virksomheden
At ToolChimp, we’re bananas about tools and dedicated to being the UK’s favourite online supplier of power tools, hand tools, fixings, and everything in between.
🍌 Why Choose Us?
With over 40,000 premium products from trusted brands, we deliver the tools professionals and DIY enthusiasts rely on — all at competitive prices, and backed by fast, secure delivery across the UK.
🍌 Customer Satisfaction:
Our customers consistently rate us highly for great prices, quick dispatch and helpful support, making ToolChimp not just a place to buy tools, but a trusted partner in every project.
🍌 Returns:
With easy returns, 0% APR spread-the-cost options and a friendly, knowledgeable customer service team ready to help you find exactly what you need, shopping with us is simple, reliable and stress-free.
🍌 Get In Touch!
Ready to upgrade your kit? Shop with us online, or call our team for advice and assistance — we're here to help you every step of the way.
Customer Support:
✔ UK Based Office & Call Centre
✔ Open from 9:00am to 5:30pm, Monday to Friday
✔ Contactable by phone, email, or Live Chat
Flexible Payment Options
Skrevet af virksomheden

- Buy today, pay later with Klarna 🛍
- We offer flexible payment options on our website with Klarna, where you can spread the cost of your purchase over 3 Installements or 30 Days. Allowing you to still get everything you need, as and when you need it, without worrying over the upfront costs. T&Cs apply.
Kontaktoplysninger
Unit 21, Earls Colne Business Park, CO6 2NS, Earls Colne, Colchester, Essex, Storbritannien
- 01376 346 197
- info@toolchimp.co.uk
- www.toolchimp.co.uk

Spend & Score ⚽
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 56 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing amazing
Amazing amazing, amazing customer care will start to finish grey place
Great service
great service
Still not received item from dx
Still not received item from dx
Was supposed to be delivered Thursday then Friday and now not until Monday
Failure to refund
I do not recommend this company based on my experience. I placed an order only to later find out the item was out of stock for at least five weeks. I then requested a refund.
Over three weeks later, the refund has still not been processed, despite multiple follow-ups. I ultimately had to open a PayPal dispute just to get my money back.
This experience has been frustrating and time-consuming. If you order from this company, be aware that refunds may not be handled promptly.
Sent me the wrong item wasn't what was…
Sent me the wrong item wasn't what was on the website
Highly recommend Toolchimp
Brad at Toolchimp provided excellent advice and service. I placed and paid for my order after 5pm and I recieved my new Tacwise air nail gun AND a free box of nails before 12 pm next day....delivered free too.
Excellant service. Thank you Brad. Much appreciated. I will definately use Toolchimp again.
Absolute thieves
Purchased £160 worth of items in the after Christmas sale. 4-5 days delivery I was advised, 2 weeks zero contact. I emailed them to chase the order, they didn't have stock of things they had put in the sale and were waiting on them and couldn't give me any time frames but would dispatch the rest. No contact, no items. Eventually I asked them for a refund after their 5th lie
They said they would process a refund, another week goes by, no money back. Chased them again, the refund for some mystery reason didn't get processed and it would be resubmitted. Another 5 working days, still no refund. Every time I contact them they can't provide any proof to back up the actions they say they have taken, never provide dates just always a few days as a timescale. Still no refund and it's been almost 6 weeks from when I put the order in. Absolute thieves
The parcel has not arrived.
The parcel has not arrived, as simple as that. It was due to be delivered between 17. 14 and 18.14, but nothing happened.Fault with DPD THE CARRIER. Phoned them up they say the parcel was incompletely addressed. They asked that I got back to the supplier. All a load of rubbish. There was a photo of the parcel at someone’s back door. So I’m stuck my bag of nails and two small Irvin clamps, having been delivered to the wrong address I know not where.
Product was exactly what we wanted - Postage excessive
Product was exactly what we wanted - it was approx 3 cm long tiny tool for changing the code on a key safe. However, postage was £5.78 plus VAT and in a box 12 cm x 12 cm x 14 cm. and then wrapped in plastic and tape - come on guys think about the environment and the excessive cost of packing - you could have attached it to a business card, and put it in a padded envelope!
Great service
Best price i could find for the einhell nail gun and battery and from placing the order on a Sunday, I received it by 10am on Tuesday. Would definitely use again and recommend them
Within 3 days of placing my order i…
Within 3 days of placing my order i received delivery and was kept up to date all the way through so very happy with the price and service
Excellent customer service
Everything arrived in good condition, fantastic prices compared to your usual high street places and a greater variety, had a relatively large order for which some was back dated but after a call to the office, Brad said he could see what he could do, received a call back very quickly and had managed to get most of them ready to be shipped, fantastic service, was recommended about tool chimp and plan on using them moving forward and have recommended already to a couple lads, thank you guys and big thanks to Brad for his great service and swift responses!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
