Placed an order for a Dewalt lawnmower, was sent confirmation email station I would receive my order on 3rd April. Item has still not been delivered. Ive sent several emails asking for update but been... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered and paid for Dewalt mower £179.95 on 27 March 2026 but not received anything .Do not order from Toolbox because you will not receive the goods
Failed, incomplete order. Do Not use these guys online on eBay. Will walk away from your problem. Have absolutely no idea of customer service and sherked all their responsibly. Shameful. Then that's... Se mere
Ordered a Nilfisk extension tube, confirmed in order receipt email. Later received a despatch email telling me they're sending me a padlock instead, tried to find phone number to ask them to sort thei... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Power Tools & Hand Tools From DeWalt, Bosch, Makita and all the leading brands
Kontaktoplysninger
WR11 1GS, Evesham, Storbritannien
- 01386768498
- customerservices@toolbox.co.uk
- www.toolbox.co.uk
1,0
Dårlig
370 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great company to deal with
The tyre pressure gauge I ordered is fantastic quality and it arrived within a couple of days. The delivery charge to the hebrides was also very reasonable. I am a very happy customer.
20. april 2012
Uopfordret anmeldelse
Excellent Service
I was so pleased to find this product after a lot of searching. Delivery was prompt and well packed. Thank you.
17. april 2012
Uopfordret anmeldelse
Product Description Mis-Selling
Product description highlighted 12 Mole traps but only one supplied.
My response to a Toolbox e-mail:' I understand from your email that Toolbox takes no responsibility for this mis-selling. The product display page fails to highlight that Toolbox is not the seller/supplier and therefore takes no responsibility if the product fails to meet the advertised criteria. May I recommend that Toolbox highlights these facts so a consumer can make an informed choice whether to purchase the product or not.
14. april 2012
Uopfordret anmeldelse
Besvarelse fra www.toolbox.co.uk
Good Afternoon,
I apologise that you are unhappy with the service you have received. As a company we strive for 100% customer satisfaction, without feedback both positive and negative we cannot see what we are doing to please customers or improve performance. All feedback is taken on board and addressed involving the necessary departments.
I am currently looking into your complaint with the Toolbox Category Manager. I will return to you via the email address used on your order to advise you further.
Kind Regards
Customer Services Manager
Prompt delivery
Goods received promptly and in good condition.
The only slight irritation is the checkout. There is no way to create an account, your information has to be entered separately each time you place an order also you can't paste info into the checkout fields it all has to be keyed in.
That said I will use again.
12. april 2012
Uopfordret anmeldelse
Service good - item rubbish
I have already responded to an enquiry from yourselves by email and have been told that my complaint is being looked into.
Basically, the drill bits were too flimsy and not fit for purpose - they spun off centre and just made a mess when used.
11. april 2012
Uopfordret anmeldelse
Besvarelse fra www.toolbox.co.uk
Good Afternoon,
I apologise that you are unhappy with the item that you have received. I have checked our records and can see that the adviser who dealt with your query has arranged for your account to be refunded with the item.
The refund can take between 5-7 days to show in your account depending on your bank.
Kind Regards
Customer Services Manager
Good polite service
Easy to use, good feed back on progress of order and fast delivery. Recommended A**********
11. april 2012
Uopfordret anmeldelse
very happy with purchase
site very easy to use ordering is simple and quick good prices
11. april 2012
Uopfordret anmeldelse
first class
saw what I wanted,clamps for model making, price and delivery was first class will use Toolbox again.
11. april 2012
Uopfordret anmeldelse
Top quality service
It was only a small order but the attention it received was exceptional. The system of update emails was easily as good as Amazon's and that is praise indeed!
11. april 2012
Uopfordret anmeldelse
First Class Service
Ordering was easy and the item was received in a couple of days
11. april 2012
Uopfordret anmeldelse
worry free purchase
delivery a bit longer than other sites,but no matter
11. april 2012
Uopfordret anmeldelse
Excellent
Excellent service, both emails and the actual delivery date was very quick.
11. april 2012
Uopfordret anmeldelse
trustworthy and efficient
easy site to use, good pricing in comparison to other sites and retailers. recommended.
11. april 2012
Uopfordret anmeldelse
excellent
A very good rapid and easy to use service providing what I wanted quickly and with no hassle
11. april 2012
Uopfordret anmeldelse
under promised and over achieved.
Excellent service the items got to my new house before I did. If only the tools could have done the job on there own.
11. april 2012
Uopfordret anmeldelse
Excellent delivery service.
Product as expected. Pricing competitive, but impressed with the speed of delivery.
13. marts 2012
Uopfordret anmeldelse
Great deal on torque wrench
Torque wrench was attractively priced and was delivered well on time
12. marts 2012
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.