Tonitrus GmbH Anmeldelser 53

Great service hands down. I'm admin in a Greek aluminium company and was looking for a switch. Tonitrus has been excellent from the start, when I was about to choose equipment that I would buy, that they've sent it ON TIME (even though it's the Covid mess with deliveries out there), packaging of the switch was more than satisfactory, product came in excellent condition (Grade A) and is working like a charm and aftersales they contacted me to check that everything went OK. Definately would recommend them!

I wanted to update my homes wireless access points and search the internet for solutions and stumbled on Arubas IAP products that seemed to fit my requirements. Problem was that the Aruba prices are not in the consumer level prices.

Tonitrus had a great price for my option Aruba IAP-305. I contacted them and I was given an own account manager to handle my questions (Emil).

The service provided by Tonitrus (Emil) was top notch, all my questions was answered within same day and I decided to buy from them.

The shipping was quick and all delivered as promised. I chose brand new IAP-305 models not refurbished ones.

I even got contacted by phone for aftersale questions confirming everything was delivered as promised.

I can highly recommend. One of the best Customer Service experiences I have had.

Thank you Emil and Tonitrus.

Bad experience. I ordered two packages that were wrong and nobody was able to solve the problem by refunding me (I didn’t even open the packages!!!!). 1 star is even too high.

Ordinato uno switch, consegnato in tempi molto rapidi. Prezzo decisamente conveniente, prodotto venduto come usato ma praticamente immacolato.

Vendono prodotti usati come fossero nuovi. Prima di fregare gli italiani imparate l'arte.

Die generalüberholten HP Server kamen bereits nach 2 Tagen in der Wunschkonfiguration bei uns an. Auch schön war das inklusive Testprotokoll. Unsere IT-Admins waren mega happy, da wir nun trotz des recht günstigen Preises für die refurbished Server drei Hochleistungsmaschinen bekommen haben. Nochmal besten Dank an Herrn Jan K. für die gute Beratung!

it is a pity I have to mark one star as this company is not even worth this. I ordered a cisco ISR4331-SEC/K9 and got a cisco box delivered with that written on the outside, however on the inside, there was a total different cisco product. And RPS2300. Tonitrus says this is not possible (and actually implies that I am lying). They claim the package was weighted by their department and UPS at 16kg. The weight is something about 14kg.
They refuse to refund. I just lost 1250 EUR.
This is the most amazing(ly) bad experience I have had. Do not ever do business with this company as apparently some big mess is going on here.

Ich habe einmal was bestellt, keinen Newsletter abonniert, nie ein "double-opt-in" durchlaufen und bekomme jetzt trotzdem einen Newsletter mit Sachen, die mich überhaupt nicht interessieren. Großartig, wie sie mit meinen Daten umgehen!

Unsere erste Bestellung bei Tonitrus, ein HP Emulex 82E Fibre-Channel Controller. Unkomplizierte Bestellabwicklung mit laufender Info (AB, Rechnung, Versandinfo). Die Lieferung erfolgte prompt innerhalb der angegebenen 3 Tage Lieferzeit. Das Produkt war gut verpackt und versiegelt und funktionierte nach dem Einbau anstandslos. Der Preis für den gebrauchten (refurbished) Controller war mehr als fair.
Wir werden gerne wieder auf diesen Lieferanten zurückgreifen.

In all fairness I must say that I ordered a gigabit Cisco switch in new condition and that I received it within 3 working days in a factory sealed package. Plus they reached me the following day to inform me that the package was delivered as well as to offer their assistance. Would buy from this company again.

Beware of this company, cheat tells you that it sells you new product and is second hand, and then cheats you up to 2 and 3 times in the delivery time. Nothing recommended.

Very careful to work with this company.

They tend to have interesting IT products that are not so easy to find, and I was tempted by a good Cisco product at a good price. The listing on their website, oddly, had the product for £35 (roughly--they are a German site, so charge in €) new, or £45 used. Guess which I chose? New, of course. Which confused me when the product arrived and was quite obviously used--one of the rubber feet was missing, the case was scuffed, and most importantly it was missing a power supply. I chatted with them three times, and they eventually gave me a full refund and said I didn't need to bother returning the item. In the sense of behaving well when they had quite obviously screwed up, they are a good vendor. However, as my sole transaction with them was well out of an expected level, they only get three stars. I did manage to find a power supply that worked, by the way, and discovered that not only was the item used, but it has a fault.