Honestly enjoyed my visits and even online experience with the store and staff members. Glad they added a gift card system to the stores as well. The only issue I can tell is the lack of merchandise f... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I highly recommend this store for all your Anime/Manga/Kawaii needs. I am buying early for my eldest daughters birthday and decided to check out Tokyo Toys, I wasn't disappointed. They have some... Se mere
Very nice Miku Fewawa at a reasonable price for any Vocaloid fan, would recommend picking up.
The product came in good time and was securely packaged with no damage. Very satisfied. Will be shopping here again.
Virksomhedsoplysninger
Skrevet af virksomheden
TokyoToys is a UK based Anime, Manga and TCG store. We have a long history of providing amazing customer service and being huge fans of all things Anime and Japanese!
Kontaktoplysninger
31 Corporation Street, B2 4LS, Birmingham, Storbritannien
- 01212937292
- birmingham@tokyotoys.com
- www.tokyotoys.com
4,7
Fremragende
46 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Tokyotoys UK Anime, Manga & TCG Store
Thank you! We're glad your order arrived quickly :D
Friendly staff & great customer service
I was helped by a lovely girl called athena, I believe. She was so helpful throughout the time I spent in the shop and so friendly. The interaction I had with her honestly left me with such a positive experience, would go back again for the helpful customer service
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Tokyotoys UK Anime, Manga & TCG Store
Thats fantastic to hear! I will be sure to pass on your kind words to Athena ^_^ We are so glad you had such a positive experience in our Birmingham store!
Ordered something
Ordered something, then informed its posted using Royal Mail Tracked 48 (and to expect 3 to 5 business days for delivery). Royal mail tracked should not take 5 business days to be delivered within the UK.
Update: Recieved 'shipped' email 6.2.26 and no RM tracking number, but a 'shop app' tracking number. Finally delivered 13.2.26, and tracking info shows it was actually dispatched 9.2.26 at 17:24, so in this instance it's not RM taking too long, just a very slow dispatch by seller.
Reply to seller: key point is indicating it was shipped 3 days before it was actually shipped, is dodgy and sets false expectations.
6. februar 2026
Besvarelse fra Tokyotoys UK Anime, Manga & TCG Store
Hi, All our customers can choose their shipping method and the time frames are clearly stated when you choose your delivery method so I am finding this review a bit unfair as you chose your shipping method.
Unfortunately we no control over Royal Mail so to make sure that our customers have the most information possible we make it clear it can take up to 5 business days to deliver. Of course this varies depending on where in the country you are situated and that can effect the tranist time.
If you wish to discuss this further please contact us directly and we can help clear up this confusion ^_^
*UPDATE* - Hi, your order was placed after the 12pm cut off for same day dispatch on Friday 6th. We are unable to ship any items over the weekend as our shipping policy says so your order was shipped at the next availble shipping day which was Monday 9th. Here is a link to our shipping policy for future reference: https://tokyotoys.com/policies/shipping-policy. Many thanks ^_^
Besvarelse fra Tokyotoys UK Anime, Manga & TCG Store
Thank you! We're glad your order arrived safe and sound ^_^
Beautiful service
Fast delivery.
Great deals.
Sent the wrong item out but the customer service was fantastic, answered all my questions and sent out the correct item as fast as they could.
Will be buying from them again.
6. februar 2026
Besvarelse fra Tokyotoys UK Anime, Manga & TCG Store
Thank you for your great review! We are glad we managed to fix the issue and get you your amazing product choices!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.