Tnnursery Anmeldelser 

Besvarelse fra Tnnursery

For 2 dage siden

Thank you so much! 💚🌳

Besvarelse fra Tnnursery

For 2 dage siden

Thank you so much! 💚🌳

Besvarelse fra Tnnursery

For 2 dage siden

Thank you so much! 💚🌳

Besvarelse fra Tnnursery

For 2 dage siden

Thank you so much! 💚🌳

Besvarelse fra Tnnursery

For 2 dage siden

Thank you so much! 💚🌳

Besvarelse fra Tnnursery

For 2 dage siden

We understand the concern, but three weeks is far too soon to determine that a dormant bare-root plant has failed.

These plants are shipped dormant, and when planted this late in the season, they often focus on establishing their root systems underground rather than producing sprouts above the soil.

In many cases, you will not see visible growth until the following spring when temperatures warm and the plant naturally breaks dormancy.

Please leave the plants in the ground through winter and give them their normal spring growing cycle. No sprouts after only three weeks does not mean the plants are dead.

We hope you’ll come back and update your review next spring when they emerge!

– Bailey

Besvarelse fra Tnnursery

For 2 dage siden

We’re sorry you were concerned by the plant’s appearance, but brown foliage in the fall does not necessarily mean the plant is dying.

As temperatures cool and days shorten, many of our plants naturally begin going dormant for the season. During this process, leaves can turn brown, dry up, and eventually fall completely from the plant. This is a normal part of the plant’s seasonal cycle.

The important part is the living root system, not the fall foliage. Once established and through its winter dormancy, the plant can produce fresh new growth when the growing season returns.

Please don’t assume a plant is dead simply because its leaves browned or dropped during fall dormancy.

– Bailey
TN Nursery

Besvarelse fra Tnnursery

For 2 dage siden

Thank you so much! 💚🌳

Besvarelse fra Tnnursery

For 2 dage siden

Thank you so much! 💚🌳

Besvarelse fra Tnnursery

For 2 dage siden

We’re sorry you’re concerned, but please don’t assume the roots are dead simply because you aren’t seeing growth yet.

Our plants are shipped bare-root and dormant, and at this time of year they are naturally preparing for winter. Many will establish their root systems underground and will not produce visible growth until the following spring.

Dormant roots can look completely lifeless even though they are viable. Please leave them planted through winter and allow them to complete their natural dormancy cycle.

We hope you’ll update your review next spring when they have had the proper opportunity to emerge and grow.

– Bailey
TN Nursery

Besvarelse fra Tnnursery

For 2 dage siden

Thank you so much! 💚🌳

Besvarelse fra Tnnursery

For 2 dage siden

Thank you so much! 💚🌳

Besvarelse fra Tnnursery

For 2 dage siden

Thank you so much! 💚🌳

Besvarelse fra Tnnursery

For 2 dage siden

Thank you so much! 💚🌳

Besvarelse fra Tnnursery

For 2 dage siden

Thank you for your review. The fact that two of the six roots have already emerged is encouraging, but please don’t count the remaining four as losses yet.

Bare-root perennials do not all emerge at the same time. Some produce visible growth quickly, while others spend their first season establishing underground. Since we are heading into dormancy, the remaining roots may not emerge until next spring.

You ordered two plants and we sent six roots, giving you several extras at no additional charge. Please leave all six planted through winter and give them a full spring growing cycle before calculating that “batting average.”

We hope you’ll update your review next spring when you see what else emerges!

– Bailey
TN Nursery

Besvarelse fra Tnnursery

For 2 dage siden

We’re sorry the fulfillment and communication took longer than expected.

TN Nursery ships living plant material, and processing times can vary depending on harvesting, availability, and the proper planting season. We also apologize if our automated emails reached you before a member of our team personally responded to your order-status questions.

We’re glad your roots have now arrived and are planted. Since they are bare-root and entering dormancy, you are correct that the real test will be next spring. Many will remain completely dormant through winter and produce their visible growth once temperatures warm.

We hope you’ll come back and update your review in the spring when your plants emerge.

– Bailey
TN Nursery

Besvarelse fra Tnnursery

For 2 dage siden

Thank you so much! 💚🌳

Besvarelse fra Tnnursery

For 2 dage siden

We’re sorry you’re disappointed, but please don’t assume the plants have failed simply because they haven’t sprouted yet.
The plants we ship are bare-root and dormant, and following the planting instructions correctly does not mean they will immediately produce visible growth. At this time of year, many perennials are entering dormancy and will focus on establishing their root systems underground.

It is completely normal for many bare-root perennials planted now not to emerge until the following spring. Starting them in pots does not change their natural dormancy cycle.

Please keep them planted through winter and give all three varieties their proper spring growing cycle before determining they did not survive.

We hope you’ll be pleasantly surprised when they emerge next spring and will come back and update your review.

– Bailey
TN Nursery

Besvarelse fra Tnnursery

For 2 dage siden

Thank you so much! 💚🌳

Besvarelse fra Tnnursery

For 3 dage siden

We’re sorry for the frustrating experience, and we do want to clarify how our customer service works.

We use AI to assist with common questions and help manage incoming messages, but our customer service is not completely AI. Real members of our team review customer communications and step in when an automated response does not correctly understand the situation.

If your order number was already included in the subject line and the automated system asked you for it again, then the automated response clearly missed information you had already provided, and we apologize for that.
Please reply to your existing email thread with the order number in the message body as well. A member of our team can review the actual order, including its shipping season and fulfillment status, and provide you with an accurate update.

We appreciate you bringing the automated-response issue to our attention because that is something we need to correct.

– Bailey
TN Nursery