PIRATES AND CROOKS
PIRATES AND CROOKS
EL rigor lo deben Vds, hacer devolviendo las cantidades indebidamente retenidas.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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PIRATES AND CROOKS
EL rigor lo deben Vds, hacer devolviendo las cantidades indebidamente retenidas.
STAY AWAY FROM THIS AGENCY! Still waiting for my deposit, don't send emails back. They don't care about the tenant just about money. They will stole from you. Be AWARE!
Following lots of emails and no responses to any of my phone calls to the office I have finally been credited my deposit, seven weeks after vacating the rented property.
Tips for anyone else struggling to get back their deposit:
1. MAKE CERTAIN that you respond to an email from TLS requesting your bank details. This may have been an early email when you were setting up the contract. Even when my bank info was in the original contract, they didn't take any notice of that.
2. Email the finance team - eventually, very late, after numerous automated replies, they did respond to me.
3. If you still have no success, call your local Citizens Advice Bureau, they recommended I draft a letter confirming my intent to take legal action if I wasn't refunded within one month. If that doesn't deliver your deposit back, you can file a small claims court order for a small cost to yourself (£20), represent yourself in court and prosecute. Fortunately, my deposit appeared in my bank account just before I posted that letter.
Good luck.
This was my original review:
My deposit on a London rental property is now over 2 weeks overdue and I cannot get any answer when I call the office and my emails are ignored (I receive an automated email response stating someone will get back to me shortly, but no-one has).
I am becoming increasingly anxious about this - I want my deposit back as the property was left in perfect condition.
PLEASE will someone from TLS group respond to me???
My advice : STAY AWAY from this agency, they are crooks, your deposit will not be protected under the UK Law and you will never get your money back.
I personally had to live with multiple water leaks in my room (ceiling, wall and floor), causing humidity and damages to the walls.
They took £120 out of my deposit without sending me any detailed invoice. I suppose I paid the contractor who painted the walls but I'm not responsible for the damages and therefore not liable to pay for anything.
Luckily, I have lots of pictures and emails showing that I'm telling the truth and I'm now trying to take action against them. If you had similar experiences, feel free to contact me (write your email in the review in letters).
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.