TJ Beauty Products Anmeldelser 

46
TrustScore 4 ud af 5

4,1

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The product for me was what was needed because I don't really do chemicals especially for my family so this product comes in handy for kids too because their scalp is precious. Delivery was not pr... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered on 4/8/2026. Order was delivered 3 days later on 7/8/2026. This was a first time purchase from TJ Beauty Products. Overall, from transaction to delivery was very straightforward without i... Se mere

Bedømt til 1 ud af 5 stjerner

I recently purchased QEI+ glycerin from TJ Beauty, which is allegedly associated with Shop Makari Europe. To my disappointment, the product had a foul smell like rotten eggs and even caused a burn on... Se mere

Bedømt til 5 ud af 5 stjerner

I spent weeks struggling to find a particular hairdryer but called this store and they told me they had it. They were polite, swift to answer my queries and delivered on their promise as I received th... Se mere

Virksomhedsoplysninger

  1. Kosmetikforretning
  2. Leverandør af skønhedsprodukter
  3. Kosmetikbutik
  4. Leverandør af hårextensions
  5. Hårproduktbutik
  6. Helse- og skønhedsbutik

Skrevet af virksomheden

TJ Beauty is a UK beauty retailer built around one simple idea: melanin-rich skin and textured hair deserve products that actually work, sold by people who understand them. ................................................................................... We are an independent, Black-owned business operating both a full online store at tjbeautyproducts.co.uk and long-standing physical shops on Walworth Road in South London — so you can order to your door or come in, ask questions and pick something up the sameday ................................................................................... What began as a local high-street beauty supply shop serving South London's African, Caribbean, South Asian and mixed-heritage communities has grown into one of the UK's most comprehensive destinations for afro, curly, coily, relaxed and locd hair, plus skincare formulated with deeper skin tones in mind. Every product we stock is 100% authentic, sourced through legitimate channels, and chosen because it performs — not because it markets well ................................................................................... WHERE TO FIND US ................................................................................... We are a genuine bricks-and-mortar retailer as well as an online store. Both shops sit on Walworth Road in Walworth, South East London — a short walk from Elephant & Castle station, and easily reached from Camberwell, Peckham, Kennington and Bermondsey ................................................................................... TJ Hair & Cosmetics 299 Walworth Road London SE17 2TG Opening hours: Mon–Sat 9am–7pm, Sunday 10am–6pm Phone: 0207 701 2444 ................................................................................... Melanique Glow Store 257 Walworth Road, Walworth London SE17 1RL Opening hours: Mon–Sat 10am–7pm Phone: 0207 701 2444 ................................................................................... Our flagship at 299 Walworth Road is the full beauty supply experience — thousands of lines across haircare, skincare, cosmetics, wigs, braiding hair, electricals and salon supplies, with staff who can talk you through porosity, protein–moisture balance, colour developers or a relaxer strength without guessing. ................................................................................... A few doors along, 257 Walworth Road is home to Melanique Glow, our own skincare line — a dedicated space for brightening, toning and everyday skin routines built specifically for melanin-rich skin. This address is also our registered office. Our registered company address is TJ Beauty Products Ltd (company no. 09555557), 12 Hill Drive, Kingsbury, London NW9 8PH. ................................................................................... Online, we ship across the UK with free delivery on orders over £40, and deliver internationally to over 150 countries with local currency pricing and a French-language storefront. ................................................................................... THE RANGE: THOUSANDS OF PRODUCTS, HUNDREDS OF BRANDS ................................................................................... Range is where TJ Beauty genuinely stands apart. Most retailers carry a token "textured hair" shelf. We carry the whole category — and then the categories around it — so a family can do an entire beauty shop in one basket. ................................................................................... HAIR CARE Shampoos: moisturising, clarifying, sulphate-free, scalp and dandruff care Conditioners, leave-ins, deep conditioners, protein treatments and reconstructors Hair masks and intensive treatments for damaged, bleached or over-processed hair Moisturisers, hair oils, growth oils, scalp serums and butters Styling: curl creams, puddings, custards, gels and jellies, edge control, mousses, setting lotions, sprays and pomades Relaxers, texturisers and post-relaxer neutralising care for every strength Specialist ranges for locs, protective styles, wave patterns and heat protection ................................................................................... HAIR COLOUR Permanent, semi-permanent and demi-permanent colour Professional salon colour lines alongside high-street home kits Bold fashion shades, bleach, peroxide and developers in multiple volumes Men's hair and beard colour ................................................................................... WIGS, EXTENSIONS AND BRAIDING HAIR Braiding hair in a wide spread of lengths, textures and colours Wig caps, wig glues, adhesives and safe removers Wig styling, refreshing and maintenance products ................................................................................... SKINCARE Facial care: cleansers, exfoliating washes, toners, serums, moisturisers and gels Body care: lotions, creams, butters, body washes, body oils, shower gels and bar soaps Targeted ranges for dry skin, sensitive skin, acne and blemish-prone skin, hyperpigmentation, dark marks, evening and brightening, anti-ageing and sun protection Supplements and inner-beauty products, including our own daily radiance capsules ................................................................................... COSMETICS AND MAKEUP Foundation, concealer and face powder in shade ranges that go deep enough to actually match Eyes: eyeshadow, eyeliner, mascara, brow products and lashes Lips: lipstick, gloss, lip gels and lip care Brushes, sponges and beauty tools ................................................................................... MEN'S GROOMING Haircare and styling for waves, fades, curls and locs Beard care, beard colour, shaving products and aftershave Men's skincare ................................................................................... KIDS AND BABY Gentle shampoos, conditioners, detanglers and moisturisers for children's curls Kids styling products and kids' relaxers/texturisers Baby care, bobbles, pins, clips and hair caps ................................................................................... ELECTRICALS, TOOLS AND SALON SUPPLIES Hair dryers, straighteners, curlers, wavers, clippers and trimmers Detangling brushes, combs, wide-tooth combs, picks and bonnets Professional salon supplies for stylists, barbers and braiders ................................................................................... BRANDS WE STOCK ................................................................................... We carry hundreds of brands across price points — household names, salon-professional lines, cult community favourites and Black-owned independents. Regulars include Cantu, Shea Moisture, ORS, Creme of Nature, KeraCare, African Pride, Design Essentials, As I Am, Camille Rose, Aunt Jackie's, Palmer's, Mielle, Luster's, Taliah Waajid, Sunny Isle, Jamaican Mango & Lime, Blue Magic, Nature Spell, Moroccanoil, L'Oréal Professionnel, Adore, Crazy Color, Bigen, X-Pression, Ebin, Aveeno, Clear Essence, Fair & White and Pr. Françoise Bedon — alongside our own line, Melanique Glow. ................................................................................... You can also shop the way you actually think about products: by concern (dandruff, frizz, growth, hyperpigmentation, acne), by hair type, or by ingredient — rosemary oil, black castor oil, shea butter, argan oil, aloe vera, coconut oil, tea tree, olive oil, keratin and biotin all have their own curated collections. ................................................................................... MELANIQUE GLOW — OUR OWN BRAND ................................................................................... Melanique Glow is TJ Beauty's chemist-formulated skincare line, developed specifically for melanin-rich skin and made without banned cosmetic ingredients. The range covers brightening and toning body lotions, glycerines, exfoliating body washes, soap bars, daily face creams, renewing face serums, supplements and value bundles. It is fully UK-compliant, and it exists because our customers asked for a safer, better-formulated way to get the results they wanted. ................................................................................... HOW WE WORK ................................................................................... Melanin-first curation. Products earn their place because they perform on textured hair and deeper skin tones — not because a label claims they do. Authenticity guaranteed. Genuine stock, properly sourced, correctly stored. No counterfeits, no grey imports. Real expertise. Our shop floor and customer service teams know the products, the ingredients and the routines, because they use them. Compliance taken seriously. We review formulations against UK cosmetic regulations and remove anything that doesn't meet the standard, even when it sells well. Community-driven. Over 1,400 verified customer reviews across our product pages, and a community we're active in every day at @tjbeautyuk. ................................................................................... GETTING IN TOUCH ................................................................................... Questions about an order, a product recommendation or a routine? Contact us through the website, call either store on 0207 701 2444, or come and see us on Walworth Road. We also offer gift cards, bundle deals and regular seasonal promotions, and our newsletter subscribers get 10% off their first order. ................................................................................... ................................................................................... tjbeautyproducts.co.uk


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

46 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,1

Alle anmeldelser

(46)

22 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

7 months in and still no £74.99 product

7 months in and I still don't have my £74.99 purchase. At first it was my fault, then it became the post office fault, but now it's become simply negligence on their part.

This is because, in fairness, I know they sent it because the postie did try to deliver it, but missed me, but then lost the package following that first attempt.

I chased this up with the post office for two months myself before reaching out to TJ who, when I was eventually able to get through to them on the phone as they only replied to a minority of my emails(which in fairness I was slow to reply following the chaotic birth of my first child), kept telling me that I need to get a "lost code" from the post office. They gave me a number to call as well which was helpful, until I tried calling it and found that there is no way to get through to someone and all the bot does for lost packages is take the tracking number, and read off what the tracking website says, then hangs up. I have also now been to every post office branch in Nottingham city and Newark, I also happen to work at a company that has a post office division and have now actually managed to speak to the head of that division. EVERY. SINGLE. ONE. of them confirms that the only thing that can be done is the sender puts in a claim using the tracking code and the post office reimburse them. There's nothing for me to do because I'M NOT THE SENDER. I have passed this on a couple times in emails and calls and I'm now just being ignored. So now I'm out £75, PLUS all the money I've had to spend on more shampoo that I shouldn't have had to, and was trying to limit how much due to the baby being on the way, just because they won't chase up my lost package.

I purchased on the 16th of April, but I've dated this 23rd of June as that's when the customer service debacle began.

23. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Fake Products, Zero Refund — A Complete Disgrace!

I ordered two tubs of Sulfur8 Scalp Conditioner from TJ Beauty Products (Order 94210). I’ve used Sulfur8 since I was a teenager, so I know the product inside out. I didn’t even need to open the tubs — the labels gave it away instantly. The genuine Sulfur8 has a professional “Drug Facts” panel with crisp, even type; what I received was a cheap yellow block of text with muddy printing, clumsy spacing and inconsistent fonts. In short, not the original product.

I sent detailed feedback. No apology. No explanation. Just an instruction to return the items. I complied and sent them back via FedEx (tracking 392732136020), delivered on 5 September 2025.

Since then? Silence. No acknowledgement of receipt. No confirmation. No refund.

So let’s be clear: they sent goods that don’t match the original brand, told me to return them, received the return, and then vanished with my money. That isn’t poor service — it’s outright contempt for customers.

I don’t know what kind of business they think they’re running, but this is absolutely unacceptable. I will never order from them again.

31. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don’t buy!

They sent me the wrong fade out product, no replacement sent or any reply to my emails

25. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I bought makari naturalle carotonic…



I bought makari naturalle carotonic extreme full set from them and it was all fake. I sent them a mail they ignored my mail. I just wasted my money in buying from them. Now the makari gave me white patches on my skin and the face serum and cream gave me a bad reaction on my face. Please don't purchase anything from them they are known to be selling fake products.

10. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I bought Makari carotonic extreme body…

I bought Makari carotonic extreme body lotion from them and they’re said to be affiliated with Makari Europe but I got a fake product. The smell and the texture is awful . Immediately I opened it, I knew something was wrong but was in denial since it’s Makari Europe till I saw people’s experiences. Guys be careful because it’s obvious they sell fake products

27. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don’t purchase from them ordered the…

Don’t purchase from them ordered the olive oil clump gel. I normally use the smallest amount and I have covered my hair to hold it down and it doesn’t work. It’s either watered down or completely fake. Luckily I only spent £20 with them.

8. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DODGy company

DODGy company! Please don’t buy from them. Ordered 3 items they send me only 2. Ignored my emails, never got refund for a missing item.
What a Scammer! Hope they will bankrupt soon!
Be careful people

17. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I recently purchased QEI+ glycerin from…

I recently purchased QEI+ glycerin from TJ Beauty, which is allegedly associated with Shop Makari Europe. To my disappointment, the product had a foul smell like rotten eggs and even caused a burn on my skin. It’s evident that these companies sell counterfeit products. Both TJ Beauty and Shop Makari Europe are scammers and deceitful liars. If you care about your health and your skin, I strongly advise against buying from them.

14. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Original Mango & Lime Products and Fast Delivery

Bought a range of Jamaican Mango & Lime products and they were all authentic and original products. My order was dispatched quickly and arrived on time. I was hesitant to order because of the bad reviews but glad that I did as the products were competitively priced compared to others.

10. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Total Scam

Items out of stock apparently. Sent me a refund short £5 with no explanation and now not responding to emails.

28. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Fake item

Received shampoo that I ordered. However an obvious fake product.
Different colour smell and even the label is clearly stuck on manually not machine added.
I'll give it a try. Hopefully there's nothing in there that'll cause my hair to fall out lol

20. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Fake products sent to me

Fake products sent to me, I bought The Makari Naturalle Extremes, both cream and serum were fake. I experienced this when I purchased in January and I reported this earlier this to them nothing was done , I just put down to a bad
batch. I used the opportunity of black Friday sales to get myself some products but end up with all the items been fake. They filled the bottles with cheap crappy stuff, I had a bad reaction on my face immediately i used the serum. I am So disappointed, Pls Don't waste
your money with this company, they are scam.

3. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don't buy here!!

Don't buy here!!! Worst shop and worst service ever!!!
Lost a lot of money over this.
I purchased the Kinky Curly Curling Custard. It arrived quickly (in Germany) but the product was not ok. The one I opened smelled bad and both of them had a slightly milky colour. It made my hair look dry. The customer service ignored my email. When I contacted them over the chat they refused to refund or give me a retour label.
As I said: Worst shop and worst service ever!!!

20. november 2024
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Bedømt til 1 ud af 5 stjerner

TJ83773 - Gone wrong!

They sent me the wrong coloured hair and when I emailed they just ignored me. Terrible company with even worse customer service.

30. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

IT'S A SCAM

IT'S A SCAM
I have purchased product online and they send me something else which was very cheap than my original order. They don't except any liability and don't care about customers.

14. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

PRODUCTS ARE COUNTERFEIT

Products arrived quick. The only good thing I can say..
These products however are not authentic, they are cheap replicas of authentic brands and then when questioned and requested an invoice they refuse to prove authenticity.

AVOID

24. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Products never arrive & poor service

Products were ordered early in June 2024, after an extended period with no products arriving I contacted and requested an update on order. I was informed items were due for dispatch late June as they were a preorder (I did not see this when ordering as they were a gift I would have ordered an alternative). Follow up on order status was made mid August and I was informed products had been sent out. As they had not arrived I was informed they would be sent again. It’s now mid September still no products have arrived, follow up emails and requests for tracking numbers have been ignored. I would stay away from this company.

17. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Some products past expiry date on delivery …

Despite reading a few negative reviews here I decided to try my luck with this shop only to receive some items which have well past the expiry date. Been calling the customer service line severally but no one picks up and calls not returned either. I don’t know if they intentionally sent me the expired items or it was an oversight. Now can’t get through to them for a refund or replacement so am left with expensive Makari product I can’t use . Was really hoping to be a repeat customer but I doubt it now after my first experience.

22. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I spent weeks struggling to find a…

I spent weeks struggling to find a particular hairdryer but called this store and they told me they had it. They were polite, swift to answer my queries and delivered on their promise as I received the item the next day. It was a fantastic experience and would definitely use this wonderful store again. Many thanks to to TJ Beauty!!!

16. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Happy consumer

First time using this company. As an Afro Caribbean woman it is not always easy to get the hair products I want. But after searching google I found all the products I wanted from this company. Fast delivery. Everything well packaged. Prices were reasonable. Would definitely buy from them again.

9. februar 2024
Uopfordret anmeldelse

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