I have a 18(!) year old messenger bag I got graduating from my grad program. It had a lining that worked well but started to break down just from the natural wear over that time. Everything else a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am so grateful that Timbuk2 was able to repair my bag. Clearly the lining was deteriorating because of age (14 years old) and they were able to repair it for the low cost of $25 with free shipping b... Se mere
Virksomheden har svaret
The whole process of warranty/repair claim was excellent. I submitted all my info + photos online, got an acknowledgement of the submittal right away, and then heard directly about my repair options w... Se mere
Virksomheden har svaret
My husband bought a bag from the UK sight. It arrived and upon receiving it realised he did not like the strap and so immediately requested a returns label or an RMA all emails have fallen on deaf ear... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. Free Shipping and Lifetime Warranty.
Kontaktoplysninger
San Francisco, USA
- 1(800) 865-2513
- customerservice@timbuk2.com
- www.timbuk2.com
4,2
God
305 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Your website is very user-friendly
Your website is very user-friendly. It was just hard trying to decide which backpack to purchase. The customer comments were very helpful in deciding which bag to select, and I like that they included the bag's dimensions. I look forward to receiving my bag. Thank you.
27. marts 2026
Besvarelse fra Timbuk2
Thank you so much for your thoughtful review! We're glad to hear you found our website easy to use and that the customer feedback and detailed product information helped you make your decision. We know choosing the perfect backpack can be tough, so it means a lot to hear that those features made a difference. We hope you love your new bag once it arrives—thanks again for choosing us!
After owning for 6 months
After owning for 6 months, I've been very impressed with the build quality, especially since I lug around school books, two laptops, an additional monitor - the bag has taken my abuse with stride and shows no signs of stopping.
26. september 2025
Besvarelse fra Timbuk2
Thank you so much for sharing this! We love hearing how well the bag is holding up under real-world use—especially with such a heavy daily load. It’s great to know the build quality is delivering on durability and reliability over time. We designed it to handle exactly this kind of demand, so your experience means a lot. Appreciate you putting it to the test!
I have used my backpack (Spire Laptop…
I have used my backpack (Spire Laptop Backpack 2.0) on 2 trips, one being a 3 week trip through Africa. I used it as my main bag for packing all clothes. I found it great, easy to manage. Held a ton, didn't look like it was holding a ton. And when I take it on small day trips snowboarding, it looks sleek and I don't notice it. Also my stuff inside stays dry. Love it.
26. marts 2026
Besvarelse fra Timbuk2
Thanks so much for sharing this—taking your Spire Laptop Backpack 2.0 on a 3-week trip through Africa is the kind of real-world test we love to hear about. It’s awesome that it handled everything from full packing duty to snowboarding day trips while still feeling sleek and comfortable. And we’re especially glad to hear your gear stayed dry along the way—that’s exactly what it’s built for. Appreciate you putting it through its paces and bringing it along for the adventure!
good back pack
24. marts 2026
Besvarelse fra Timbuk2
Thank you for your feedback! We’re glad to hear you’re enjoying the backpack. It’s great to know it’s meeting your expectations, and we appreciate you taking the time to share your thoughts. Enjoy using it!
Besvarelse fra Timbuk2
Thank you so much for your kind words! We’re thrilled to hear you’re loving the style and durability—it’s exactly what we aim for. Your feedback means a lot to us, and we hope you continue to enjoy it for a long time!
High quality product and great service
Service was strong, although it took longer than I expected. Everything about the experience was positive and I love my bags.
26. marts 2026
Besvarelse fra Timbuk2
Thank you so much for your kind words! We’re thrilled to hear you love your bags and had a positive overall experience. We truly appreciate your patience and understanding regarding the timing, and we’re always working to improve our turnaround. Your feedback means a lot to us, and we’re grateful for your support!
Well built but poor ergonomics due to…
Well built but poor ergonomics due to difficulty with zippers size and accessibility especially top most used pocket. Size as advertised but deeper top pocket would be improvement
16. august 2025
Besvarelse fra Timbuk2
Thank you for your thoughtful feedback. We’re glad to hear you found the build quality to be solid, but we’re sorry the zipper size and accessibility—especially on the top pocket—didn’t meet your expectations. Your insight about making that pocket deeper is especially helpful, and we’ll be sure to share it with our design team as we continue to improve. We appreciate you taking the time to share your experience.
Excellent custom bag!
Ordered a custom bag, and it was exactly as ordered and arrived quickly. Very high quality and looks great. Many thanks!
4. december 2025
Besvarelse fra Timbuk2
Thank you so much for your kind words! We're thrilled to hear your custom bag arrived quickly and turned out exactly as you envisioned. It means a lot to know you're happy with the quality and design. Enjoy your bag, and we truly appreciate your support!
Excellent Bag
Let's start with the positives:
- Quality, superb
- Color options, virtually unlimited.
- Laptop "comfort," perfect. Love it that the MacBook Pro doesn't bottom out at the bottom of the bag. If you drop this bag, your computer will be fine.
- Size, perfect for me and or any airline overhead or under-seat stowage.
My negatives are:
- Why on earth did Timbuk2 make the interior pocket(s) so darn small? Even the pen storage is so shallow the pens don't stay in. A ±2" depth to put a pen is ridiculous. The little zipper pocket is too small for pretty much anything.
- Lastly, and of course this is subjective, but I wish the bottom portion was a separate compartment accessible from the outside. Why? Because I always carry a small bag of cables, chargers, etcetera. When on an airplane, I have to empty the darn main compartment to get to cables!
Anyway, great bag, no regrets. If you're on the fence, buy this one.
25. marts 2026
Besvarelse fra Timbuk2
Thanks for the great review—we’re glad you’re loving the quality, laptop protection, and travel-friendly size.
We hear you on the interior pockets and access. That’s really helpful feedback, and we’ll share it with our product team.
If you have any more thoughts, feel free to reach out—we’d love to hear them.
Thanks again for choosing Timbuk2!
This is a very nice bag
This is a very nice bag. I expect many years of service. The ability to customize what especially fun.
18. februar 2026
Besvarelse fra Timbuk2
Thank you for your kind words! We’re so glad to hear you’re enjoying the bag and that the customization options added to the experience. It’s great to know you expect many years of use from it—that’s exactly what we aim for. We truly appreciate your support!
Great Bag
Great Bag! Can fit baggage for my family and friends, use it for work every day to carry it in the office.
25. marts 2026
Besvarelse fra Timbuk2
Thank you for your kind feedback! We’re so glad to hear the bag has been so versatile for you. It’s great to know it’s meeting your needs so well. We truly appreciate your support!
Besvarelse fra Timbuk2
Thank you for your feedback! We’re glad to hear you found the product well made and sturdy. It’s great to know you’re happy with it—we appreciate your support!
Great bag that is roomy
Great bag that is roomy, has lots of usable pockets and nice clasps - nice improvement over first TB2 bag I purchased.
28. november 2025
Besvarelse fra Timbuk2
Thank you for your thoughtful feedback! We’re so glad to hear that you’re enjoying the roomy design, practical pockets, and improved clasps. It’s especially great to know this bag feels like a step up from your first TB2 purchase—your continued support means a lot to us. We appreciate you taking the time to share your experience!
Awesome bag
Awesome bag. sleek modern design. perfect for professional settings. Lots of pockets and organization.
25. marts 2026
Besvarelse fra Timbuk2
Thank you so much for your kind words! We're thrilled to hear that you love the sleek, modern design and find it perfect for professional settings. It’s great to know the pockets and organization are meeting your needs as well. We truly appreciate your feedback and support!
Great quality, but expensive
I am very impressed with the quality of my bag, and it had fit my needs very well. My only frustration is that about a week after it was delivered, the Black Friday 30% off sale hit. I had paid full price, so every time I pick up my bag, I feel a tinge of regret for having paid more than I needed to. Because it is so expensive, 30% is a substantial discount.
14. november 2025
Besvarelse fra Timbuk2
Thank you for your thoughtful feedback—we’re really glad to hear the bag is meeting your needs and that the quality has made a strong impression.
We completely understand how frustrating it can feel to see a significant promotion shortly after making a full-price purchase, especially with an investment piece like this. While our promotions are scheduled in advance and limited in duration, we know that timing can sometimes be disappointing.
Your support means a lot to us, and we truly appreciate you choosing our product. We hope the bag continues to serve you well for a long time and proves its value with everyday use.
It's a cute bag but is too rigid
It's a cute bag but is too rigid and stiff. Even the shoulder pad is stiff as a board. I had to quit using it because it was like carrying around a plastic crate. It was not cheap.
24. marts 2026
Besvarelse fra Timbuk2
Thanks for your feedback! While the bag may feel stiff at first, it’s designed with minimal structure and will soften with regular use over time. We appreciate you sharing your experience.
Besvarelse fra Timbuk2
Thanks so much! We’re glad you’re loving the bag—and even happier to hear it’s turning heads. Appreciate you taking the time to share!
Very cool bag
The ability to build a custom bag was very cool. The tool to select the different colors, materials, pipping and accessories took me a little bit to get the hang of but once I did, it went quickly. The quality of the bag is just what I expected (very high) and I'm hoping my son will carry this bag for as long as I have had the one I bought 20+ years ago
20. oktober 2025
Besvarelse fra Timbuk2
Thank you so much for the thoughtful review! We’re thrilled to hear you enjoyed the custom bag experience—once you get the hang of it, it really opens up all the possibilities. It’s especially meaningful to know the quality met your expectations and that it might become a long-lasting companion, just like yours has been for over 20 years. We hope your son enjoys it for many years to come!
Good messenger bag, but strap attachment could be improved.
The messenger bag is functioning well. Its lightweight and compact design is easy to carry. I didn’t give it 5 stars because of the design of the shoulder strap. The ends are fixed instead of connecting to a swivel clip. Making it necessary sometimes to have to untwist the strap to carry the bag over the shoulder properly.
25. marts 2026
Besvarelse fra Timbuk2
Thank you for your thoughtful feedback! We’re glad to hear the bag’s lightweight, compact design is working well for you and making it easy to carry. We also appreciate your note about the shoulder strap—your point about the fixed ends and occasional twisting is really helpful. Feedback like this plays an important role in how we evaluate and improve our designs, and we’ll be sure to share it with our product team. Thanks again for taking the time to share your experience!
Easy process and a very satisfied…
Easy process and a very satisfied husband. This EDC (every day carry) was his requested Christmas gift and it’s perfect for his car-ferry-foot commute. Thank you!
14. december 2025
Besvarelse fra Timbuk2
Thank you so much for your kind words! We’re thrilled to hear the process was easy and that your husband loves his EDC—it sounds like the perfect fit for his commute. We truly appreciate your support and hope it serves him well every day!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.