Timberwise Anmeldelser 

341
•
TrustScore 4 ud af 5

4,2

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Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

In August we noted a damp patch in the living room which was coming up through the carpet and wooden floorboards. We contacted Sheffield Timber wise to request a visit as this patch had a bad smel... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Chris Walker came again to follow up a minor woodworm issue which has since been attended to. His friendly and helpful response to our call was much appreciated, and all work has been carried out to... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

We had some wood rot. We received an expensive quote from the company. Our repeated requests for information about what work they would actually do to resolve the issue were not answered, and we were... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had to have wood worm treated in our lounge so got in touch with the Chesterfield branch. The quote we had was very reasonable and with the added benefit of 0% finance, it was almost a no braine... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Imprægneringsvirksomhed
  2. også i
  3. Ejendomsadministration
  4. Skadedyrsbekæmpelse

Skrevet af virksomheden

Timberwise are the UK’s market leading Property Care Company and that is something we are hugely proud to say. Our service offering spans nationwide with Timberwise branches across the country. Not only does this mean we can offer a quality services we are proud of to every home in England, Scotland and Wales but it also means we have critical local knowledge no matter where you live. Timberwise has been caring for properties since 1968, and have over that time built a reputation for a quality and professional service. Our professional experience is backed up by long term guarantees. We provide Property Care and Preservation services for both domestic and commercial properties so no matter what the scale of the issue may be, our experts have the knowledge and skills to make your property great again. Our services include, Basement Waterproofing, Dry Rot treatments, Wet Rot treatments, Damp proofing and Woodworm treatments amongst many more. Your property is likely to be the largest single investment you will ever make and with Timberwise you will have the peace of mind that professional excellence comes as standard. You can trust Timberwise to provide you with the ideal solution for all your property preservation needs.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

341 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,2

Alle anmeldelser

(341)

47 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Damp penetration Survey

The Surveyor Keith Defoe from Timberwise comes highly recommended
Keith was very professional in diagnosing the water penetration in our building ,with precise & clear instructions on how to tackle the issues

5. marts 2024
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Hi Prab- we're delighted to hear that you were happy with the service from Keith and that we were able to help you out with your damp issue. We'll be sure to pass on the kind words to him!

Bedømt til 5 ud af 5 stjerner

Free practical advice from an expert

Matthew at Timberwise has been really helpful recently providing us with valuable advice free of charge following receipt of a house survey and not understanding how to tackle potential lateral penetration damp issue. His advice saved us an unnecessary expense on conducting a test which was not beneficial but providing a practical solution to our issue. I would definitely recommend others using Timberwise.

12. marts 2024
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Besvarelse fra Timberwise

Hi- thanks for taking the time to review your experience with us! We're delighted to hear that you were happy with the service provided by Matthew to assist with your damp issue and that you would be happy to recommend us!

Bedømt til 5 ud af 5 stjerner

5* customer service

Timberwise we’re exceptionally helpful to us. Great customer service and provided some really useful advice about what was most appropriate to our propriety. They provided an assessment free of charge. I would highly recommend to others.

10. marts 2024
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Hi Emily- thanks for taking the time to review your experience with us. We're delighted to hear that you were happy with our service and that you would be happy to recommend us!

Bedømt til 5 ud af 5 stjerner

Professional and approachable.

I contacted Timberwise as a friend had used them and said they had provided an excellent service. I had noted that an initial survey to inspect my flooring for woodworm, would be free of charge. Forrest and Barry from the Edinburgh office visited my property twice. They were punctual, friendly and easy to talk to. They carried out a thorough inspection of my flooring and were very professional at all times. I would absolutely use Timberwise again and highly recommend their services.

26. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Hi Philip- thanks for taking the time to review your experience with us. We're delighted to hear that you were happy with the service provided by Forrest and Barry and that you would be happy to recommend us!

Bedømt til 5 ud af 5 stjerner

Great service

Liam & Mark (Glasgow) have been great extremely hard working professional polite informative clean & tidy & very respectful of our home. Sharon & Laura from office always contactable & helpful re time scales & organising. Stuart surveyor been most helpful. Thank you to all.

22. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Hi Margaret- thanks for taking the time to review your experience with us. We're really pleased to hear that you were happy with the level of service provided by Liam, Mark, Sharon, Laura and Stuart. We'll be sure to pass on the kind words to them all.

Bedømt til 5 ud af 5 stjerner

We used Timberwise for peace of mind to…

We used Timberwise for peace of mind to check timbers and potential damp around the chimney. Forrest Hamilton came out from the Edinburgh office and did a thorough inspection. He inspected the chimney / ceilings, went up the loft and inspected there taking photographs so my mum was able to see everything. From a ladder outside he was able to inspect flashings etc. then sat with mum and put her mind at ease, showing photos and explaining the moisture readings showed there was no cause for concern. In addition to this he advised on work that was needed by a roofer going forward. I was really impressed and grateful for his time and would have no hesitation on calling on Timberwise in the future.

14. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Hi Rona- thanks for taking the time to review your experience with us. We're really pleased to hear that you were happy with the service provided by Forrest and you would be happy to use us again. We'll be sure to pass on the kind words to him!

Bedømt til 1 ud af 5 stjerner

Would not recommend this company

Would not recommend this company. The surveyor told us one areas of damp was coming from outside but didn't know where from and didn't have any ladders to inspect or diagnose the issue. We are still no clearer on why we are getting damp. We paid upfront for this service and have been very disappointed and still don't have a report.

5. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Thank you for taking the time to leave a review. Our surveyor has made contact to resolve the issues you have raised to bring the situation to a satisfactory conclusion. If we can be of any further help please do not hesitate to make contact.

Bedømt til 5 ud af 5 stjerner

Forrest Hamilton from the Edinburgh…

Forrest Hamilton from the Edinburgh Depot arrived at my house and gave an excellent survey and report as to how to deal with my loft condensation and mould problems in my house.

1. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Hi John- thanks for taking the time to review your experience with us. We're really pleased to hear that you were happy with the service provided by Forrest and that we were able to help you out with your condensation and mould issue. We'll be sure to pass on the kind words to him!

Bedømt til 2 ud af 5 stjerner

Mould & condensation building survey

Agreed a time with the auditor to meet at the property as we wanted to hear the feedback there then. However, the auditor was inpatient to start earlier leading to misreporting. The surveying of the external building fabric was from the ground only. No use of a ladder or alternatives to view condition of the guttering and soffits. The quality of the report was disappointing and certainly not worth the £355. Area Oxford. Recommend you look elsewhere.

22. januar 2024
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Thank you for taking the time to leave a review. The surveyor has made contact to resolve the issues you have raised and hopefully now bring the situation to a satisfactory conclusion.

Bedømt til 5 ud af 5 stjerner

Great experience

Great experience, professional and helpful company. Special mention to Donald the technician who treated my attic who was brilliant.

22. januar 2024
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Besvarelse fra Timberwise

Thanks for leaving a review Amanda and the great feedback about Donald.

Bedømt til 5 ud af 5 stjerner

We are happy to recommend Timberwise…

We are happy to recommend Timberwise for damp problems. The initial survey was thorough and well explained; the admin was efficient; the men appeared on time each day and protected the big furniture effectively; then cleared up after themselves. The technical side of the job seemed to done very professionally. We wait for a few weeks to check that all the damp has finally gone but it looks good two weeks in.
There may be cheaper firms, but we feel you get what you pay for with this team. Very satisfied by their attitude as well as the high standard of their work.

12. januar 2024
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Thank you for taking the time to leave a reviews and the feedback on your experience with the team.Thank you for been happy to reccomend us to others.

Bedømt til 5 ud af 5 stjerner

Timberwise north west

Had Timberwise north west out to survey damp around two chimney breasts. Graham Malpass was just brilliant - knew straight away what the issue was and what needed to be done.
Then sent a comprehensive survey and it was all free! Wouldn’t hesitate to recommend him and the company. Top notch!

2. januar 2024
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Thanks for taking the time to leave a review and the feedback on your experience with Graham. We'll be sure to pass your kind words on to him.

Bedømt til 5 ud af 5 stjerner

Excellent service from start to finish.

Excellent service from start to finish.
Matthew Hargrove completed a thorough survey, works completed speedily and the team tidied up at the end of each day. Highly recommend.

6. december 2023
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Thanks for taking the time to leave a review Jacob and the feedback on the team - very much appreciated.

Bedømt til 5 ud af 5 stjerner

Happy customer

Matthew came out to survey our property after several other companies failed to stop the damp spreading.
I'm happy to report the damp has gone and we were very happy with the customer service from start to finish.

9. august 2023
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Thanks for leaving a review James and the feedback on your experience.

Bedømt til 5 ud af 5 stjerner

Friendly & efficient would use again

Great company to deal with. Surveyor Matthew was Professional, knowledgeable and reassuring. Quote was accurate and work completed within the tight timescale I needed which was a great relief

2. januar 2024
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Thanks for the feedback Barry on your experience - much appreciated.

Bedømt til 5 ud af 5 stjerner

What a brilliant service this company gave us , Matthew Hargrove from Lincoln Branch was fantastic his professionalism was great and would recommend them

What a professional job they did for us very thing went like clock work from start to finish .
Mat Hargrove from Lincoln Branch was brilliant, he turned up on time for inspection of job told us what needed doing n how they would go about doing it , price was fantastic would highly recommend them

4. januar 2024
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Thanks for taking the time to leave a review Phillip and the feedback on Matt and the team. Much appreciated.

Bedømt til 5 ud af 5 stjerner

Excellent service

Scott H was fast, professional and very helpful. Would highly recommend.

20. september 2023
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Thanks for taking the time to leave a review and the great feedback about Scott.

Bedømt til 5 ud af 5 stjerner

Great service from start to finish

Great service from start to finish. Initial quote compressive explained exactly what our property required. Job carried out efficiently and all left tidied up before they left. Highly recommended

16. november 2023
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Thank you for taking the time to leave a review - much appreciated.

Bedømt til 5 ud af 5 stjerner

Reliable and professional

It was worrying to learn that there were active wood-boring insects on my property. Timberwise's survey explained clearly and in detail what the findings were and what the treatment would involve. On the day, Norman, who carried out the job, proved extremely professional and pleasant. He took great care of my belongings and endeavoured to minimise disruption.

11. december 2023
Uopfordret anmeldelse
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Besvarelse fra Timberwise

Thanks for taking the time to leave a review and the brilliant feedback about the service provided by Norman - much appreciated.

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