Timberwise Anmeldelser 

341
•
TrustScore 4 ud af 5

4,2

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Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

In August we noted a damp patch in the living room which was coming up through the carpet and wooden floorboards. We contacted Sheffield Timber wise to request a visit as this patch had a bad smel... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Chris Walker came again to follow up a minor woodworm issue which has since been attended to. His friendly and helpful response to our call was much appreciated, and all work has been carried out to... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

We had some wood rot. We received an expensive quote from the company. Our repeated requests for information about what work they would actually do to resolve the issue were not answered, and we were... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had to have wood worm treated in our lounge so got in touch with the Chesterfield branch. The quote we had was very reasonable and with the added benefit of 0% finance, it was almost a no braine... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Imprægneringsvirksomhed
  2. også i
  3. Ejendomsadministration
  4. Skadedyrsbekæmpelse

Skrevet af virksomheden

Timberwise are the UK’s market leading Property Care Company and that is something we are hugely proud to say. Our service offering spans nationwide with Timberwise branches across the country. Not only does this mean we can offer a quality services we are proud of to every home in England, Scotland and Wales but it also means we have critical local knowledge no matter where you live. Timberwise has been caring for properties since 1968, and have over that time built a reputation for a quality and professional service. Our professional experience is backed up by long term guarantees. We provide Property Care and Preservation services for both domestic and commercial properties so no matter what the scale of the issue may be, our experts have the knowledge and skills to make your property great again. Our services include, Basement Waterproofing, Dry Rot treatments, Wet Rot treatments, Damp proofing and Woodworm treatments amongst many more. Your property is likely to be the largest single investment you will ever make and with Timberwise you will have the peace of mind that professional excellence comes as standard. You can trust Timberwise to provide you with the ideal solution for all your property preservation needs.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

341 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(341)

47 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Damp problem fixed for the donaghys

From start to finish this company have be open honest and fair. It started with being on time from the very first appointment. Explaining in a very clear and concise manner what would be required, what they would recommend, and at what cost ..kevin and dai came to the house have been respectful very tidy and business like .They took great care to minimise the stress around my greyhound by making sure doors and gates kept closed when possible, which makes a difficult job that bit more difficult..so thank you

12. juni 2023
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Besvarelse fra Timberwise

Hi Mark- thanks for taking the time to leave us a review. We're pleased to hear that you were happy with the service from both Kevin and Dai and that they managed to complete the works with minimal stress to your dog. We really appreciate the kind feedback and we'll be sure to pass on the kind words to the both of them!

Bedømt til 5 ud af 5 stjerner

Very quick, friendly and efficient response

Very quick, friendly and efficient response to my survey request.

14. juni 2023
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Besvarelse fra Timberwise

Hi Richard- thanks for taking the time to leave us a review. We're pleased to hear that you were happy with our service! We really appreciate the feedback, thank you!

Bedømt til 5 ud af 5 stjerner

Gary came and gave a thorough and…

Gary came and gave a thorough and honest review of our issues and, rarely in this day and age, didn't try and sell a service that wasn't required. Thanks Gary. We shall make sure all our friends who have need of a damp service will have your details, and in many ways I hope we don't need to have to call you again..;). Well done, and thanks once again.

8. juni 2023
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Besvarelse fra Timberwise

Hi Gregor- thanks for taking the time to review your experience with us. We're pleased to hear that you were happy with our service from Gary and that we were able to assist you with your damp issue. We'll be sure to pass on the kind words to him!

Bedømt til 5 ud af 5 stjerner

Nick

Nick, Daffyd, Sam and the team worked on damp proofing our cellar kitchen in Bolton. Despite taking longer than estimated, they stuck to their original quote and the quality of work in a difficult space was exemplary. Always on time, and really good at communicating when they’d come, the team were always professional and courteous and were a great hit with the neighbours, despite it being noisy job. Many thanks to all at Timberwise!

4. maj 2023
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Besvarelse fra Timberwise

Hi Nick- thanks for taking the time to leave us a review. We're really pleased to hear that you were happy with the service provided by Nick, Daffyd and Sam and the team. We'll be sure to pass on the kind words to them!

Bedømt til 4 ud af 5 stjerner

We had damp proofing installed by…

We had damp proofing installed by Timberwise. The company was very efficient in arranging a surveyor & organising a date to get the work done. The technician (Carl Austin) carried out the job. He was polite, friendly & explained what the procedure entailed. He was efficient & left the site clean & tidy. I would not hesitate to recommend this company.

26. april 2023
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Besvarelse fra Timberwise

Hi Jayne- thanks a lot for taking the time to leave us a review. We're pleased to hear that you were happy with our service and the work carried out by Carl and that we were able to help rectify your damp issue. We'll be sure to pass on the kind words to him!

Bedømt til 5 ud af 5 stjerner

Timeberwise conducted a Wood Worm spray…

Timeberwise conducted a Wood Worm spray and Joist replacement within my sub-floor. From the initial Survey to the Works, the service provided was professional and of a high standard throughout. The Technicians Stu and Nick did a great job of ensuring the issues were rectified within good time. Also, Timberwise applied a military discount, showing the organisation's decency. Consequently, any service personel requiring these services should consider Timberwise as a first option to get a great service at a decent price.

31. marts 2023
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Besvarelse fra Timberwise

Hi John- thanks a lot for taking the time to leave us a review. We're pleased to hear that we were able to help you out with your wood worm issue and that you were happy with our services from start to finish and would be happy to recommend us. We'll be sure to pass on the kind words to both Stu and Nick and the rest of the team!

Bedømt til 5 ud af 5 stjerner

Great service

Great service. External walls damp proofed and one internal wall. Skirting board was removed on internal wall and replaced perfectly. Engineer very friendly and polite - took shoes off when coming into the house.

30. marts 2023
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Besvarelse fra Timberwise

Hi Frank- thanks for taking the time to leave us a review! We're pleased to hear that you were happy with our service. Thanks for the feedback!

Bedømt til 1 ud af 5 stjerner

Very disappointed with the work they've…

Very disappointed with the work they've done in my house. They "fixed" the bedrooms walls that had an ugly damp. They guaranteed for 10 years 😅 but after few months they finished their work the damp is back with lots of mould
Thanks a lot "great" company

25. marts 2023
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Besvarelse fra Timberwise

We would like to look into this for you, could you please respond to our Trustpilot request for more info. Thanks

Bedømt til 5 ud af 5 stjerner

Great service

Friendly, efficient, a good job done.

15. marts 2023
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Besvarelse fra Timberwise

Hi Jenny- thanks for taking the time to leave a review! We appreciate receiving the feedback. We're pleased to hear that you were happy with our service!

Bedømt til 5 ud af 5 stjerner

Damp proofing work

Survey and quotation completed quickly and arrangements for damp proofing work too. Work undertaken after extensive protection of room contents by helpful staff ( Norman, Richard and plasterer Justin) over 3 days.

16. marts 2023
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Besvarelse fra Timberwise

Thanks for taking the time to leave a review Kelvin and your feedback on our team.

Bedømt til 1 ud af 5 stjerner

so if i have work done on the corner of…

so if i have work done on the corner of the house outside with pointing by another firm,are you going to come back & plaster the inside then as its suppose to be under guarentee plus it needs re-doing again after all that is done because no filler or anything has been done the guy basically plastered over a wet wall whats the sense in that?
we didnt employ you to do plastering we employed you do fix the leak, this was not told to me i have autism & was on my own on the day when the survey was done and i can guarentee the guy never told me about pointing or anything he just looked outside,came inside took pictures of the black walls & went away with the quote
i only found out about re-pointing when the actual worker came to do the job & told me after he had plastered so what should of happened is the guy should have told me that i advise us not to go through with this until the outside gets sorted the walls gonna be the same again so basically robbed of 2k thanks alot preying on vulnerable ppl

that bloke who came from another firm never even heard of drytek he had to google it and this is a guy with 0ver 30 years experience plus he said the work done should have cost around 1000 not 1900 so how you can get away with plastering a small part of a wall for nearly 2k i really done know its rediculous no way does that job cost that much pure rip off & conned

17. marts 2023
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Besvarelse fra Timberwise

Hi Rob - Thank you for taking the time to leave a review. Having spoken with the Manager who covers your area the issue you have raised with the plastering has now been resolved. If we can be of any further help please let us know.

Bedømt til 5 ud af 5 stjerner

Fantastic service from Timberwise from…

Fantastic service from Timberwise from start to finish. From the administration team, surveyor and the tradesmen on site carrying out the works. Would definately recommend.

10. marts 2023
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Besvarelse fra Timberwise

Hi- thanks for taking the time to leave us a review! We're pleased to hear that you were happy with our service and would would recommend us. Thanks for the kind words!

Bedømt til 5 ud af 5 stjerner

excellent service

Graham from the Liverpool branch was very kind and helpful-- carefully explaining the repairs needed, even when they weren't ones that timberwise does. Would definitely use them again.

3. februar 2023
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Besvarelse fra Timberwise

Hi Andrea- thanks for taking the time to leave a review, we really appreciate the feedback! We're pleased to hear that you were happy with our service and will be sure to pass on the kind words to Graham and everyone at the Liverpool branch. Thanks again!

Bedømt til 5 ud af 5 stjerner

Timberwise were fantastic

Timberwise were fantastic. From the initial survey right through to the work being completed.Stuart & Nick were very efficient, fast and did a a great job. Would highly recommend.

9. februar 2023
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Besvarelse fra Timberwise

Hi- thanks a lot for taking the time to leave us a review. We're pleased to hear that you have been happy with our service and that you would recommend us. We'll pass on the kind words to both Stuart and Nick.

Bedømt til 5 ud af 5 stjerner

Second occasion using Timberwise on …

Second occasion using Timberwise on another property. Excellent work carried out promptly and efficiently.

18. januar 2023
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Besvarelse fra Timberwise

Hi Steve- thanks for taking the time to leave us a review. We're really pleased to hear that you have been happy with our service and that you have come back to use us once again. We appreciate the feedback!

Bedømt til 4 ud af 5 stjerner

Great work by tradesman Steve

Great work by tradesman Steve, took the time to explain everything that he was doing and very happy with the result. Communication from the office team could have been clearer and it took 11 days for us to get our report after chasing a couple of times, rather than the advertised 5-7 days.

25. januar 2023
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Besvarelse fra Timberwise

Thanks for taking the time to leave us a review Nick. We really really appreciate receiving the feedback. We're glad to hear that you are pleased with Steve's workmanship and service. We will make sure to pass on the kind words to him!

Bedømt til 1 ud af 5 stjerner

Unlike other reviewers we have not been…

Unlike other reviewers we have not been able to get this company to provide simple quote for woodworm treatment. They insist on you paying for a survey first (which we’ve already had) and after asking several times for just a quote they keep pushing the survey. Bit of a scam!

3. februar 2023
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Besvarelse fra Timberwise

Thank you for taking the time to leave a review. Unfortunately, we are unable to quote for treatments without a surveyor seeing the issue in person. This is to ensure that we only quote our customers for remedial works that need to be carried out as on occasion a third party report may prove to be incorrect in its assessment of the issue. In the case of woodworm, our surveyors are only able to identify the type of beetle infestation and the extent of any damage that the infestation may have caused with a visit to the property. If we can be of any further help please let us know.

Bedømt til 5 ud af 5 stjerner

Only company I use now for damp, woodworm etc.

We have used Timberwise South West on about 4 occasions for damp proofing, tanking work and most recently for woodworm treatment. We have always found them extremely professional, reliable and their work is of a very high standard.

In fact on the last couple occasions when we needed some work done, we went straight to Timberwise and did not look at any other company / get any other quotes. I would say their prices are competitive, but probably not the cheapest but then you get what you pay for and Timberwise work comes with a 20 year guarantee.

I wouldn’t hesitate to use them again / recommend them to someone else.

13. december 2022
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Besvarelse fra Timberwise

Thanks for taking the time to leave a review. We'll be sure to pass your kind words onto the team.

Bedømt til 5 ud af 5 stjerner

A great help

I had no clue where to begin with the damp issues in my home. I spoke to Lorraine who reassured me that I was doing the right thing and booked me in for a survey I cannot thank Lorraine or Timber wise enough for their help. My call and follow up correspondence have been dealt with empathetically and professionally and I am confident that any work carried out will be dealt with in the same manner. It’s such a relief to finally have some one on my side. Many thanks.

13. januar 2023
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Besvarelse fra Timberwise

Hi Paula- thanks a lot for taking the time to leave us a review. We're really pleased to hear that you have been happy with the service you had received from Lorraine regarding your recent survey. We'll be sure to let her know your kind words. Thanks again!

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