I ordered cedar and oak cut to size. The precision of the cuts was spot on. The wood was carefully protected in cardboard for transportation and arrived in pristine condition. I was emailed to say the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Great communication on live chat for advice before purchase. Order arrived fast, and was very impressed with quality of Canadian cedar boards. Few boards were damaged in transit (not sellers fau... Se mere
Virksomheden har svaret
Bullnose oak skirting ordered, and delivered within a week, which I thought was an acceptable time. Wrapped in corrugated cardboard, then wrapped in layers of cling film, would have withstood a rain... Se mere
Ordered via web site some oak square edged skirting, later informed that the held stock was not fit for purpose. My contact Mark was very helpful & friendly, he responded by arranging a new mill run,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Timber2UDirect (T2UD) is the online trading arm of leading UK timber importer and trader Brooks Bros (UK) Ltd. With some sixty years sourcing and trading timbers from all corners of the world we are uniquely placed to offer real choices in timber. We specialise in Hardwood and Timber Cut To Size Specialist. We have 15 Species of Timber Available as well as stock of skirting, window board, cladding, decking and many more and deliver anywhere in the UK.
Kontaktoplysninger
Lenton Lane, NG7 2PR, Nottingham, Storbritannien
- 01159931150
- enquiries@timber2udirect.co.uk
- www.timber2udirect.co.uk
4,7
Fremragende
241 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service and product
Great customer service and product. thank you for your help.
4. september 2023
Uopfordret anmeldelse
Excellent product delivered quicker…
Excellent product delivered quicker than expected.
4. oktober 2023
Had a delivery of cedar
Had a delivery of cedar. A no where unfortunately of poor quality. My e mail detailing the issue was dealt with quickly and replacements where sent out.
29. september 2023
Good quality and fast delivery
27. september 2023
Exceptionally quick delivery
Exceptionally quick delivery. Top quality materials at a decent price.
25. september 2023
4 working days from order to delivery…
4 working days from order to delivery despite the web page saying 14 to 17 days.
Quality of wood is good.
Only thing missing was a notification that the wood was to be delivered and what date the delivery will be.
App and information good.
27. september 2023
Reasonable prices and good products
Reasonable prices and good products, there was a bit of a lack of delivery info, no contact beforehand, was just left outside I'm the rain.
25. september 2023
Fast delivery great product would…
Fast delivery great product would recommended to anyone to use this company
20. august 2023
Excellent service
Excellent service. Timber beam arrived very quickly. Fantastic quality.
Thanks
27. august 2023
Quite helpful
Quite helpful - these people answer the phone which is rare these days.
1. september 2023
Besvarelse fra Timber2udirect
Dear Nick,
Thank you for your kind words, our team really appreciate the feedback. We strive to offer a great service and its rewarding when a customer really appreciates this.
Kind regards,
Timber 2U Direct
Great service
When you call - there is actually a very helpful skilled person on the other end - great service and quality product
1. september 2023
Besvarelse fra Timber2udirect
Dear Paul,
WOW! Thank you for your amazing review! We pride ourselves on our service level and our staff are pleased to hear that you were able use their expertise to help with your order.
Spread the word!
Kind regards,
Timber 2U Direct
Quick dispatch
Ordered on Friday, delivery on Tuesday. Reasonable charge for delivery. Happy to use them again.
31. august 2023
Besvarelse fra Timber2udirect
Dear Kevin,
Thank you for your review! Its great to hear you were impressed by our quick dispatch and delivery. We look forward to receiving your next order.
Spread the word!
Kind regards,
Timber 2U Direct
Besvarelse fra Timber2udirect
Dear Roger,
Thank you for your review! We really appreciate the feedback and glad that you found our website nice and easy to use.
Spread the word!
Kind regards,
Timber 2U Direct
Great service
Great service. Ordered cedar battens and they were delivered promptly and were of great quality.
4. august 2023
Besvarelse fra Timber2udirect
Dear Greaterscapes Landscaping,
Thank you for your review! We really appreciate the feedback and glad that you are pleased with our service and products.
Spread the word!
Kind regards,
Timber 2U Direct
Excellent quality T&G
Great communication on live chat for advice before purchase. Order arrived fast, and was very impressed with quality of Canadian cedar boards.
Few boards were damaged in transit (not sellers fault) but once contacted via phone, replacements were sent out free of charge next day!
Will use again
31. juli 2023
Besvarelse fra Timber2udirect
Dear Aaron,
Thank you for your review, we appreciate your lovely feedback! We are glad you were impressed with our service, we really appreciate your understanding with regards to the damaged boards received. We really hope you enjoy your Cedar cladding.
Kind regards,
Timber 2U Direct
Excellent customer service
Timber2U provided outstanding customer service and support in light of a poor delivery by DPD (timing, delivery point, etc). Their response was quick, proactive, and ready to make amends. The oak itself is extremely high quality. We're over the moon with the service. A huge thanks for making things so positive!
14. august 2023
Uopfordret anmeldelse
Besvarelse fra Timber2udirect
Hi Katy,
Wow! thank you so much for the amazing feedback, it’s really rewarding when a customer genuinely appreciates both our service efforts and products. We pride ourselves on using prime grade oak for all of our oak moldings and are glad to hear you are happy with the items you received.
Spread the word!
Kind regards,
Timber 2U Direct.
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