I ordered cedar and oak cut to size. The precision of the cuts was spot on. The wood was carefully protected in cardboard for transportation and arrived in pristine condition. I was emailed to say the... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great communication on live chat for advice before purchase. Order arrived fast, and was very impressed with quality of Canadian cedar boards. Few boards were damaged in transit (not sellers fau... Se mere
Virksomheden har svaret
Bullnose oak skirting ordered, and delivered within a week, which I thought was an acceptable time. Wrapped in corrugated cardboard, then wrapped in layers of cling film, would have withstood a rain... Se mere
Ordered via web site some oak square edged skirting, later informed that the held stock was not fit for purpose. My contact Mark was very helpful & friendly, he responded by arranging a new mill run,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Timber2UDirect (T2UD) is the online trading arm of leading UK timber importer and trader Brooks Bros (UK) Ltd. With some sixty years sourcing and trading timbers from all corners of the world we are uniquely placed to offer real choices in timber. We specialise in Hardwood and Timber Cut To Size Specialist. We have 15 Species of Timber Available as well as stock of skirting, window board, cladding, decking and many more and deliver anywhere in the UK.
Kontaktoplysninger
Lenton Lane, NG7 2PR, Nottingham, Storbritannien
- 01159931150
- enquiries@timber2udirect.co.uk
- www.timber2udirect.co.uk
4,7
Fremragende
241 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic company and people
The communications were great, the products were great and extremely well packed and the people were very helpful and helped me rapidly when I needed help.
1. september 2025
Speedy delivery and competitive…
Speedy delivery and competitive pricing. My only gripe was lack of communication regarding delivery. I had no idea what day my order was arriving. I got home from work to find my order outside in the rain. Not ideal for wood. An indication what day they were arriving would have been good. Otherwise a good experience.
28. juli 2025
Delivered exactly what I wanted
Delivered exactly what I wanted, well packed and in good condition, when I wanted it.
24. juni 2025
2 orders both good quality at reasonable price. Customer services also great!
2 orders made both very reasonable cost and quality very good for the price point.
First order there was a slight mistake in what was sent, quick phone call, all sorted replacements sent next day. Second order lengths sent were OVER that stated so bonus!
27. juni 2025
Recently purchased cedar cladding and…
Recently purchased cedar cladding and am impressed by the speed of delivery. I was dealing with Mark who as excellent customer focus. Highly recommended
26. juni 2025
Excellent quality and great delivery times
Easy and clear to order online and lead time for delivery was excellent. The communications with Mark for delivery was also excellent with updates etc. I've only marked down a star due to the fact 1 of the 4 packages went missing and it was a nervous wait to have it redelivered whilst we still had our Joiner before he had to go to another job. If it wasn't for this it would be 5 stars without question.
24. juni 2025
Nice Piece of American Oak
Bullnose oak skirting ordered, and delivered within a week, which I thought was an acceptable time. Wrapped in corrugated cardboard, then wrapped in layers of cling film, would have withstood a rain storm if it had been left outside.
The board was dead straight in one plane, had a slight wave in the other, but perfectly useable. No cracks or splits, smooth on one side, faint planer marks on the other, nice pattern in the grain, sanded and varnished it looked great.
Best price I could find online - £25 delivery was a bit of a jolt but other suppliers wanted the same or more!
27. juni 2025
Communication of when product arrives…
Communication of when product arrives isn’t great. But the cedar I’ve always had has been lovely quality.
27. juni 2025
Worth the wait.
Took a while before it shipped but that must be because they are busy. Now it’s here, very well protected and packaged, I’m very pleased. Looks great.
27. juni 2025
Friendly staff to discuss with on the…
Friendly staff to discuss with on the phone for any queries, quick email response, great product. Delivery in good time.
24. juni 2025
30 oak sleepers APR - Perfect experience
I ordered 30 oak sleepers APR. Received them less than two weeks later in perfect condition. They look so good that it might be a bit overkill for garden landscaping :P
Really pleased with Timber2UDirect, they sent an email when the delivery was on its way and I received a phone call the day after from the lorry man who was on his way to my address. The only minus of the experience was the lack of ETA for the delivery slot, with just a 10mn heads-up, I'm glad to be working from home.
The delivery guy was legend though and helped me to unload all the sleepers in my driveway.
I will gladly use their product again if needs be: it's not easy to source Oak sleepers for delivery in Scotland and this company is the best I have found out of a dozen others I looked into.
12. juni 2025
Uopfordret anmeldelse
Crap service from a crap company
Crap service from a crap company. ordered large piece of Oak Beam at over 500 quid. stated 7-10 days delivery. chased on day 7 and advised another 7 days. asked if i could collect, said they would ring back, chased again when didnt ring and advised would ring back again. later an email arrived stating wouldnt be ready for further 2 weeks. cancelled and ordered elsewhere, lets see how quick the money is refunded.
3. juni 2025
Uopfordret anmeldelse
There was a slight glitch in my order
There was a slight glitch in my order. They reached out and resolved it quickly, efficiently and creatively.
30. maj 2025
10 out of 10
It was a good experience buying from Timber2udirect. Competitive price, quality product and fast delivery. I am coming back for more soon.
28. maj 2025
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