Excellent service today, Samuel was so helpful (and was the reason I decided to move to 3 as he served my partner earlier this year). Got me set up so quickly, thanks!
Virksomheden har svaret
Upper Level, Unit 32, Royal Victoria Place, TN1 2SS Tunbridge Wells, South, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Excellent service today, Samuel was so helpful (and was the reason I decided to move to 3 as he served my partner earlier this year). Got me set up so quickly, thanks!
Virksomheden har svaret
Joe and his co-assistant were really friendly and both stood up as I walked in… anxious to serve and help out. Joe was super helpful and patient with my dumb old timer questions and jokes. Really... Se mere
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Samuel has always offered rhe BEST advice to myself and son each and every time we have visited your store in RVP. Samuel is an amazing customer advisor, always welcoming , always remembering our pa... Se mere
Virksomheden har svaret
Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products. Only tedious part of the process was calling th... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Skrevet af virksomheden

Upper Level, Unit 32, Royal Victoria Place, TN1 2SS, Tunbridge Wells, South, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Joseph he help me a lot and he was very friendly.
He gives solution to issue

Besvarelse fra Three UK - 3Store Tunbridge Wells
Samuel was very helpful, no nonsense info. Very knowledgeable

Besvarelse fra Three UK - 3Store Tunbridge Wells
Straight forward helpful service from Koray in the Tunbridge Wells three shop. Also had good service from another staff member the day before. Really great work.

Besvarelse fra Three UK - 3Store Tunbridge Wells
Michael was very patient and knowledgeable. He was very quick and good and answering and solving the multiple problems we had

Besvarelse fra Three UK - 3Store Tunbridge Wells
We have just been in the 3 shop to sort out my mums phone and Koray served us. What a patient, knowledgeable, helpful guy. He set everything up, nothing was too much trouble, and he was genuinely friendly. A true credit to you.

Besvarelse fra Three UK - 3Store Tunbridge Wells
Samual was very professional and a great service to my needs.

Besvarelse fra Three UK - 3Store Tunbridge Wells
Sam knows his stuff and helped us to get the best deal for us. Using the Three website is painful; going in store made it easy.

Besvarelse fra Three UK - 3Store Tunbridge Wells
Samuel was very helpful and got me all sorted with my iPhone 17 pro max

Besvarelse fra Three UK - 3Store Tunbridge Wells
Koray at Tunbridge Wells shopping centre was immensely helpful in sorting out my mobile queries.
His knowledge has been successful and a valuable asset to my understanding.

Besvarelse fra Three UK - 3Store Tunbridge Wells
They were really helpful and explained well and upgraded my phone for me . Always helpful .

Besvarelse fra Three UK - 3Store Tunbridge Wells
Samuel has been super helpful with any issues I've had in store. Not only that, when I need another deal. I always come to Samuel as I know he'll give me the right information and the best price.

Besvarelse fra Three UK - 3Store Tunbridge Wells
Fantastic Customer Advisor (Tunbridge Wells) from Koray!
I had an excellent experience thanks to Koray. His customer service was outstanding from start to finish—professional, friendly, and incredibly helpful. He went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to come across someone so genuinely committed to providing great service.
Thank you, Koray—you were fantastic!

Besvarelse fra Three UK - 3Store Tunbridge Wells
Koray was excellent supporting me to purchase a new phone and transfer my number.

Besvarelse fra Three UK - 3Store Tunbridge Wells

Besvarelse fra Three UK - 3Store Tunbridge Wells
I went into Tunbridge Wells yesterday on a mission to sort out new mobile phone contracts, and I’d psyched myself up to be as thorough as possible so I could get the best and most informed deal. I did the full tour of every phone shop in town. One in particular smelled like someone had been chain smoking in there since 2003, a couple looked like they could easily have been used as sets in a post-apocalyptic zombie film, and in most of them the staff were so uninterested that I started wondering if I’d actually passed away somewhere on my mobile phone mission. Not even an “I’ll be with you in a minute” as they wandered past not acknowledging my existence.
The Three shop was clean, bright, and the staff actually acknowledged my existence. I mainly dealt with Samuel, who was genuinely lovely and somehow turned the notoriously awkward task of getting a new phone into something calm and easy. He was clearly trying to get me the best deal for my needs rather than pushing the priciest thing on the shelf. When I popped back in later after deciding Three was the one I wanted to go with, I also spoke to Mike while Sam was with another customer, and he was just as great.
Sure, Three wasn’t the absolute cheapest, but honestly, for customer service that makes you feel like an actual person, I’d happily pay the small extra amount a month. Not just phone zombies churning out contracts. Sam and Mike 100% deserve a bonus for being great at their jobs and for transforming what is usually a soul-draining errand into a surprisingly pleasant experience.
Would absolutely recommend.

Besvarelse fra Three UK - 3Store Tunbridge Wells
Samuel was excellent and really helped in a complex situation. Great service and very knowledgeable about contracts and offers. Getting me good value.

Besvarelse fra Three UK - 3Store Tunbridge Wells

Besvarelse fra Three UK - 3Store Tunbridge Wells
The customer advisor, Samuel (Sam), was extremely helpful and provided a wealth of information about the phones and contract options. He was also very friendly and approachable.

Besvarelse fra Three UK - 3Store Tunbridge Wells
Samuel Was amazing!
Needs a promotion!
Accommodating, Informative and Helpful!

Besvarelse fra Three UK - 3Store Tunbridge Wells

Besvarelse fra Three UK - 3Store Tunbridge Wells
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