martin was a great staff, really friendly and so helpful. would definitely recommend three! the package deals were really effective!
Virksomheden har svaret
Lokation
Skift lokationUnit 1, 99-101 Northumberland Street, NE1 7AG Newcastle Upon Tyne, North, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Spoken to aaron today in reguards to how to use a smartphone and have some features explained to me since im nkt too familiar woth smartphones but i was carefully walked through ensuring i understoo... Se mere
Virksomheden har svaret
Came in for a replacement phone and was served by Aaron. Was very knowledgeable about the phone and affordability. I had a budget which he respected and he found me a suitable phone for a good price.... Se mere
Virksomheden har svaret
A great experience in the Newcastle shop, both Lee and Paris were extremely helpful and dorted me a new phone in no time
Virksomheden har svaret
Virksomhedsoplysninger
Om Three UK - 3Store N'castle (N'humberland)
Skrevet af virksomheden
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrevet af virksomheden
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktoplysninger
Unit 1, 99-101 Northumberland Street, NE1 7AG, Newcastle Upon Tyne, North, Storbritannien
- 01912612867
4,9
Fremragende
167 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Came in to store to see Aaron and he…
Came in to store to see Aaron and he explored everything in my account and explained to me in a simple way so I didnt feel silly but best experience I've ever had with three
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Excellent service
Excellent service, 5 Gold stars for lauren and Amy, i ran out of data they helped me get a really good deal on the broadband for my home, they set everything up for me very happy with the service in store today 😀
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Hey there! It feels amazing to know that Lauren and Amy made everything seamless and helped you secure the best deal. Thank you for the glowing 5 ⭐ review. We can’t wait to welcome you back again. -Afaq
Was great with the staff Aaron.very…
Was great with the staff Aaron.very helpful with a great customer care service.
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Thank you for this 5 ⭐ review, Adewale. We're glad that Aaron made everything easier for you, and we truly appreciate you taking a moment to share your feedback with us. -Prabhjeet
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Tommy helped get me an unreal deal on 2…
Tommy helped get me an unreal deal on 2 upgrades and a new sim only deal for myself and my family. Would highly recommend using the three services especially visiting the Northumberland street store. Thank you guys
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Hey there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Amy was very helpful as an advisor she…
Amy was very helpful as an advisor she totally put my mind at ease explained everything very clearly to me so I was happy to go ahead with the purchases
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Went to 3 today ,to get a phone for my…
Went to 3 today ,to get a phone for my grandson for Xmas I was served by Tommy he was great explained everything to me put a cap on phone charges ,he was very helpful ,great service ,infact I may go bk after Xmas and get the same deal for myself thanks Tommy for your help
17. december 2025
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Thanks for your 5 ⭐ review, Mazza, and it's lovely to hear that you enjoyed great customer service from Tommy during your store visit. We're pleased you feel such reassurance to return at a later date, and appreciate you taking the time to share this with us 🎊. -Michael
Great customer service from Aaron
I was considering an upgrade and didn't know where to start. I spoke to Aaron, who went out of his way to help me. He sat me down, discussed what I was after and made all the options available in a clear and easy to understand way. I now have a much better idea of what I want and how to proceed with the purchase, which I will be in the near future. Thank you Aaron!
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Thanks for your 5* review, Phil, and it's lovely to hear that you enjoyed great customer service from Aaron during your upgrade query. Please feel free to get back in touch if you'd like any additional support when you proceed. We appreciate you taking the time to share this with us. -Michael
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Thanks for your feedback, Haitian, and it's lovely to hear that you enjoyed great customer service from Jasmine. We appreciate you taking the time to share this with us. -Michael
Aaron was very kind and respectful
Aaron was very kind and respectful. He maintained a very professional approach within his problem solving skills and made sure that I was happy and comfortable with the service. Would highly recommend!
14. december 2025
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Thanks for your feedback, Yasmeen, and it's lovely to hear that you enjoyed great customer service from Aaron. We appreciate you taking the time to share this with us. -Michael
First class advisor
The advisor, Aaron, at 3’s Northumberland Street, Newcastle’s branch gave a truly outstanding experience. He was friendly whilst remaining professional and was very efficient so that I received a first class service in a timely manner. An excellent ambassador for his company.
14. december 2025
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Hey Jane, that’s fabulous! We’re delighted Aaron made your visit smooth and seamless at our Newcastle branch. Thank you for this amazing 5⭐ review! -Veronica
Aaron was extremely helpful …
Aaron was extremely helpful and knowledgeable. He recommended a package based on my requirements, and also helped me to rectify some technical issues with my phone.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
We're happy to hear that Aaron was able to offer advice on your technical questions and on your contract. It sounds like a really fulfilling conversation :) Thanks for a great review, Linda -Scott
Thank you :)
Aaron was very helpful and helped me choose Three as my provider, so wanted to thank him for his help :)
7. december 2025
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Aaron was extremely helpful and friendly
7. december 2025
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
The attention your Customer Advisor…
The attention your Customer Advisor give to customers is top notch. This particular Advisor, Aaron, is so knowledgeable, courteous and patient with customers.
3. december 2025
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Thanks for your feedback, Tunde, and it's lovely to hear that you enjoyed great customer service from Aaron. We appreciate you taking the time to share this with us. -Michael
5G Hub
Aaron made this a painless and straightforward experience. Helped me get the right deal for me and at a good price. Thanks Aaron!
3. december 2025
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Brilliant, Jack! We're delighted that Aaron saved you any effort :) Thank you for a great review -Scott
Great customer service very friendly
Great customer service very friendly, served by Aaron
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
The service in store was 5 star
The service in store was 5 star! Jasmin was very helpful and extremely understanding of my mum's situation and needs.
20. november 2025
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with Jasmin. I'm sure they'll be thrilled to see this -Maxine
Very helpful and professional assistance
We needed to talk to Three about a delicate situation regarding a Three contract. Lee was sensitive, helpful and very understanding. He started the process for us to get a resolution to the issue. He took his time and was very thorough and professional. We were able to leave the store reassured that the matter was in progress to be dealt with.
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Hey.
Fantastic stuff. We're super glad to hear Lee was able to help! Thanks for taking the time to leave this 5 star review. -Pete
Besvarelse fra Three UK - 3Store N'castle (N'humberland)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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