Amazing experience as always. Laura was Very friendly and professional in her job. This is around the 8th time I’ve been to see Laura for advice when upgrading phones or contracts. She amazing and wou... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit F2, Middleton Grange Shopping Centre, TS24 7RR Hartlepool, North, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lewis and Laura were absolutely delightful and saved me a fortune. I couldn't have asked for more. Polite and excellent at their job. Highly recommend
Virksomheden har svaret
I am very happy with the service in store. It was very professional kind and all information that was necessary was explained to me. Anna helped me to make a good decision that I feel confident about... Se mere
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Went into the Three Shop to renew our phone contracts as we find the experience easier than completing ourselves online! The assistant dealt with our query quickly & efficiently.....saving us money... Se mere
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Virksomhedsoplysninger
Om Three UK - 3Store Hartlepool
Skrevet af virksomheden
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrevet af virksomheden
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktoplysninger
Unit F2, Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, North, Storbritannien
- 01429223549
4,9
Fremragende
145 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Joanne
Joanne
Absolutely fabulous help with my mobile contract and I didn't have to spend a load of money. ⭐⭐⭐⭐⭐
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Hi Andrew, it’s a pleasure to hear that Joanne provided such a seamless experience and ensured everything was sorted effortlessly for you. -Neha
Amazing experience as always
Amazing experience as always. Laura was Very friendly and professional in her job. This is around the 8th time I’ve been to see Laura for advice when upgrading phones or contracts. She amazing and would recommend her always. I wouldn’t go anywhere else
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Hey Stuart 🎉 Thanks for sharing this. We're thrilled that Laura provided her usual spot-on care and loyalty-worthy support for your latest phone upgrades, making your 8th visit just as special. Enjoy every moment with your new devices 😊 -Arvind
Besvarelse fra Three UK - 3Store Hartlepool
Hi Brian, it’s great to hear Joanne made such a positive difference and delivered an experience that really stood out. — VodafoneThree Social Media Team
Lewis and Laura were absolutely…
Lewis and Laura were absolutely delightful and saved me a fortune. I couldn't have asked for more. Polite and excellent at their job. Highly recommend
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Superb, Kathleen! We love hearing that Lewis and Laura were able to help you patiently and quickly. Thanks for the 5⭐ rating! -Ayesha
I am very happy with the service in…three Hartlepool
I am very happy with the service in store. It was very professional kind and all information that was necessary was explained to me. Anna helped me to make a good decision that I feel confident about.
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Hi Lyudmyla, thank you for sharing your experience with us — it’s great to hear that your visit went smoothly and that Anna was able to support you throughout your appointment, helping you feel assured in the choice you made; we truly appreciate your feedback and look forward to welcoming you again. -Shivam
Besvarelse fra Three UK - 3Store Hartlepool
This is the kind of feedback that makes us smile, Bartosz! 😊 We’re thrilled to know Martin made such a strong impression. 🌟 -Veronica
Poor Delivery Service of Order
I have no major concerns regarding the customer service at the Hartlepool store, as the customer assistance staff were very accommodating and helpful.
However, I am extremely disappointed with the delivery service. I was promised next-day delivery for my order, but on the supposed delivery date (today, 22nd May), I received the following text notification:
“There has been a delay with your order. It will now be dispatched today for delivery Tuesday, 26/05/2026. We apologise for any inconvenience this may cause.”
This means there will be a four-day delay from the original promised delivery date. I had accepted the original schedule because it was my day off, ensuring someone would be available to receive the order. Unfortunately, the new delivery date is no longer my day off, and there will be nobody available to receive it.
This is very disappointing and frustrating, especially after being promised next-day delivery.
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Hi, Ruel. We're delighted to hear that our Hartlepool store team was so accommodating and helpful during your visit. Delivering great customer assistance is what we aim for every day. We sincerely appreciate your patience regarding the unexpected delivery delay. We want to make sure your package arrives safely at a time that works best for you. You can easily use the DPD app or tracking link to change your delivery date to your next day off, or redirect the package to a local pickup shop for convenient collection. Your feedback is important to us, and our team will definitely work on it to improve our service moving forward. -Prabhjeet
Staff were very friendly
Staff were very friendly, patient and helpful
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
That’s fantastic to hear, Caleb! We’re glad our team made sure everything went smoothly for you. Thanks for sharing your experience. 😊 -Veronica
Joanne was very helpful.
Joanne was very helpful.
Explained everything well.
Very pleased with the service.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Thank you for the 5⭐ review, Jackie! We truly appreciate you sharing your experience. It's wonderful to hear that Joanne provided you with outstanding care. -Ayesha
very helpful sorted all my business…
very helpful sorted all my business stuff out perfectly
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Thank you for your fabulous review, Nik! 🌟 We’re really glad to hear everything went so well. -Veronica
Efficient and helpful
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Hello, Christo! We’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha
Besvarelse fra Three UK - 3Store Hartlepool
Hey Michael! We’re so happy to hear you had a great experience with us. Thank you for the review. 😊 -Veronica
Besvarelse fra Three UK - 3Store Hartlepool
Hi Ewan, thanks for sharing your feedback — we’re really glad to hear the team made your visit a positive one. -Shivam
Besvarelse fra Three UK - 3Store Hartlepool
Thank you for your review, Sam. It's always lovely to read such nice feedback. -Suhaas
Jessica was very helpful and made…
Jessica was very helpful and made things easy for my upgrade
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Thanks for the awesome review, Michael! We’re really glad to hear Jessica made your upgrade feel simple and stress‑free. Enjoy your new plan, and thanks for choosing us. -Maryalex
Joanne was very helpful in sorting out…
Joanne was very helpful in sorting out my new contract.
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Thank you so much, Julie! Joanne will be over the moon to hear this. she loved helping you and we’re thrilled she made your day a little brighter 😊 -Ayesha
Joanne was very helpful excellent…
Joanne was very helpful excellent service
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Wow, Diane! It’s wonderful to hear that Joanne made everything effortless and ensured such a smooth experience. -Neha
Laura was great
Laura was great. Helped me out and sorted out my issues. Will be back
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Hi Richard, it’s great to hear Laura made your visit a positive one and helped resolve things smoothly. -Shivam
Lewis was absolutely brilliant
Lewis was absolutely brilliant! Sorted my account and phone in no time. Highly recommend.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Hey Steven, we’re so happy to know that Lewis was able to help you. Thank you for sharing your 5⭐ review! -Neha
Excellent service
Very friendly, professional and knowledgeable staff member called Lewis. He went above and beyond
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Hartlepool
Hello Liz, every cherished memory is shaped by people like Lewis, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.