James was really helpful gave us amazing advice and an incredible deal. Not pushy at all, just genuinely a lovely guy. So pleased with the service he provided and will definitely be recommending Three... Se mere
Virksomheden har svaret
Lokation
Skift lokationRU3, Bouverie Place Shopping Centre, CT20 1AU Folkestone, South, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great experience . Zofia helped me clear my phone from virus. I just couldn't work it out myself and she really went above and beyond. She was very understanding and patient. Much appreciated.
Virksomheden har svaret
I was able to get more questions answered and make a more informed decision because I went into a store rather than sorting my upgrade online. I was helped by James who flawlessly helped me get my S2... Se mere
Virksomheden har svaret
Regarding James What an excellent employee. He was polite very knowledgeable on mobile phones etc and gave me food for thought about my next iPhone. Explained the waiting time for the new model.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Three UK - 3Store Folkestone
Skrevet af virksomheden
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrevet af virksomheden
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktoplysninger
RU3, Bouverie Place Shopping Centre, CT20 1AU, Folkestone, South, Storbritannien
- 01303244850
4,8
Fremragende
58 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Shreeju was super helpful and kind
Shreeju was super helpful and kind — got sorted with a new contract speedily 💙
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
That’s fantastic, Lauren 🎉 Shreeju stepped in with real care and had everything sorted in no time. Wishing you many more happy moments ahead 🥰 -Arvind
Zofia was amazing
Zofia was amazing. Very supportive and helpful. She deserves a pay increase in my opinion.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Hi Edward, it’s good to know you had a positive experience with Zofia. We’re glad she was able to help out and provide the details you needed. Thank you for the 5⭐ rating. -Neha
Excellent service from James
James was really helpful gave us amazing advice and an incredible deal. Not pushy at all, just genuinely a lovely guy. So pleased with the service he provided and will definitely be recommending Three to friends and family!
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Oh wow, Jesse! Thank you for sharing your thoughts about James. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Needed to upgrade my contract and Peter…
Needed to upgrade my contract and Peter made it very easy
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Thank you, Molly! We're delighted to hear Peter was able to help with your upgrade and that his kindness and professionalism stood out. 🥰 -Prabhjeet
Besvarelse fra Three UK - 3Store Folkestone
Hi Jakub, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Zofia. -Prabhjeet
James helped me update the software on…
James helped me update the software on my tablet and phone. Appreciate his help very much
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Thanks for sharing, 🎉 Keith! James clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Had a problem with my phone and I went…
Had a problem with my phone and I went in store to fix it and Peter was very helpful in resolving the issue
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Thanks a ton for your review, Andy! 🎉 Peter really nailed it, and we look forward to serving you again. ☺️ -Kashish
Great experience
Great experience . Zofia helped me clear my phone from virus. I just couldn't work it out myself and she really went above and beyond. She was very understanding and patient. Much appreciated.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Hello there! Every problem is just another chance to shine, we're delighted Zofia stepped in and sorted things seamlessly for you. Notes like yours always make us smile! -Ashifa
Zophia in the 3 shop in Folkestone was…
Zophia in the 3 shop in Folkestone was extremely helpful in looking for the best plan for me
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Thank you for your feedback. We’re delighted to hear that Zophia at our Folkestone shop made your experience fabulous. Wishing you a wonderful day! 😊 -Neha
Had a problem with my contract billing…
Had a problem with my contract billing however I sat down with Peter and he helped me from start to finish and got it all sorted out. Definitely would recommend
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Roger, thank you for sharing your experience. It’s wonderful to hear that Peter made everything feel seamless and provided such attentive support. -Afaq
Great experience
It's been great to deal with guys in store. Ali was super helpful.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Hey Lenin! We're glad Ali got everything sorted perfectly for you. 🙌✨ Outstanding service all the way, we’re so glad you felt supported! See ya soon 🚀 -Kashish
Great experience with Peter in store!
Great experience with Peter in store!
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Hey Lewis, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that Peter made your visit exceptional. -Ashifa
I walk in today and I wanted you to…
I walk in today and I wanted you to switch my number over three from vodafone and i meet Ajay there, he very nice guy offer me great deal.
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Thanks for the kind words, Dipendra. Wonderful to hear Ajay made your visit smooth and helped you switch your number without any hassle. 😃 -Ayesha
Very helpful - saved me from pulling my remaining hair out !
Very helpful pair of guys in store. I have been having issues with my home broadband service and after nearly 2 hours and numerous tests with the help desk we were still no closer to getting back online. I then spoke to Ali at the Folkestone store who told be to bring the router and sim card into the store and he'll will take a look. I went in and he got me back up and running within minutes. I can't recommend them enough, very, very helpful
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Thank you for your feedback. We’re happy to hear that Ali at our Folkestone store made your experience fabulous. We hope you have a wonderful day! 😊 -Neha
James and Peter were amazing
James and Peter were amazing. They helped me clear my phone of viruses. Would highly recommend. They deserve a payrise
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Boom 💥 Madeleine, reviews like yours truly make our day. We’re so pleased James and Peter could step in, remove those digital threats and get your device back to its best. Your recommendation and kind words mean a great deal to us. -Arvind
Besvarelse fra Three UK - 3Store Folkestone
Hey Karyn, thank you for sharing this amazing 5⭐ review! We’re thrilled Zofia gave you such a fantastic experience. -Veronica
Ajay
Ajay, was very helpful - helped me renew all 3 contracts today - very efficient and professional
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Thank you for sharing your experience Hannah 🌟 We’re delighted to hear that Ajay offered you such brilliant support during your 3 contract renewals. Wishing you joy and smiles ahead ❤️ -Arvind
In store experience better than online
I was able to get more questions answered and make a more informed decision because I went into a store rather than sorting my upgrade online.
I was helped by James who flawlessly helped me get my S26 Ultra and a 200gb plan. James is a testement to the store and company and deserves any praise, promotion or pay rise you send his way.
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Hello Mike, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Customer service was very good
Customer service was very good. Staff very helpful.
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Three UK - 3Store Folkestone
Hey Stefan! 🎉 That’s awesome to hear! A huge shoutout to our team for making your experience excellent. Thank you so much for sharing your feedback! 🥰 -Kashish
Besvarelse fra Three UK - 3Store Folkestone
Thank you, Sophie 😊 for such an uplifting review. We’re glad Ajy offered excellent support and helped make your experience a positive one. Have a wonderful day 🌟 -Arvind
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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