Nicola was very helpful, sorting out an addition to our regular order. I love the personal service given by Thomson’s, from the office staff to our milkman, Alistair! We are also approached with lots... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I called and spoke with Nicola yesterday due to my account being just setup. Couldn’t of been more helpful and explained the new process to me and said if I had anymore queries or questions as the app... Se mere
I've been getting my milk, eggs and recently wholemeal bread delivered from Thomson Dairies and would highly recommend them. There have been very little issues, but if there are they are prompt... Se mere
No problems until you try to cancel - phoned to cancel end of July/beginning of August 2022 and settled bill there and then, 14 months + later get a nasty letter saying that we owed them as we had mil... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Local milk delivery service. Fresh milk, eggs, juice and dairy delivered daily to your home. Order online and pay by direct debit. We also work with Local bakers, Butchers and other suppliers to provide high quality produce.
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fab customer service
Nicola responded really quickly and was very helpful. Always great service from the team at Thomson Dairies.
Nicola always gets back to my query…
Nicola always gets back to my query super quickly and we love our twice weekly delivery of delicious milk and eggs! Always at the door ready for breakfast!
Thank you x
Staying in the country is amazing up…
Staying in the country is amazing up until you run out of milk or forget to buy it when in town. This service means that will never happen again. Very happy so far. Saving money on fuel, glass bottles are way better than plastic, and I can amend my order any time online.
I Particularly like the friendly way in…
I Particularly like the friendly way in which emails are couched making it seem like a village shop where everyone knows everyone. I assume that it is Nicola who is responsible for this.
Nicola Answered and resolved my enquiry…
Nicola Answered and resolved my enquiry quickly explaining everything that I needed to do
Great customer service by Nicola
A polite and efficient service.
It took a few minutes for my call to be answered but once it was Nicola had a nice telephone manner and dealt quickly with my request. A good interaction.
Prompt positive response to my email
Prompt positive response to my email. Thanks.
Nicola always responds promptly to…
Nicola always responds promptly to inquiries and helps sort things out and keeps me informed
Staff were pleasant and courteous
No problems until you try to cancel
No problems until you try to cancel - phoned to cancel end of July/beginning of August 2022 and settled bill there and then, 14 months + later get a nasty letter saying that we owed them as we had milk delivered up until over month and half after we had cancelled, not true. Said they sent emails and letters to account holder (who has now passed) also not true. Crap at record keeping obviously, not impressed, wouldn't recommend. Person on the phone rude and had no compassion whatsoever.
No problems with deliveries and easy to…
No problems with deliveries and easy to cancel when on holiday.
Asked for cancellation of one delivery…
Asked for cancellation of one delivery at short notice and Nicola was extremely helpful
The customer service is excellent and…
The customer service is excellent and very efficient. The level of service from Thompson dairies is second to none. It is always a great pleasure to deal with them.
We love having the milk delivered to…
We love having the milk delivered to our door. Nicola has been very helpful when I wanted to change my order.
Efficient & friendly
I had no luck getting through on the phone so I tried emailing. I got a reply by return and Nicola seemed only too happy to help. I would email again, although ony time I have got onybody on the phone they have been friendly and helpful.
Nicola did what I instructed
Nicola did what I instructed ted very speedily and correctly
Quick and pain free to get the delivery
A really good company to deal with
A really good company to deal with. I cancel my milk delivery for my holidays.
And Nicola got back to me really quickly confirm my request had been dealt with. I Always get a pleasant, polite and efficient response. So thank you.
Great service
Great service. Nicola dealt with my request promptly & efficiently. Couldn't be more happy with the service. Thank you
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








