Extremely poor service given this company advertises themselves as luxury and high quality. Hostile customer service, unforgiving, with no idea how to do business. Purposefully using tactics to cheat... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Luxe meets “so many options”. Love the classes - there are loads to choose from. I am at the Richmond gym, and I am in the weight Room three times a week and do yoga twice a week and soundbath once a... Se mere
Third Space Richmond - Great club with fantastic facilities, staff are really well trained give you great guidance on use of equipment. Classes are always well organised and instructors are really m... Se mere
I'd highly recommend Third Space to anyone who is considering joining. It is a great gym with fantastic facilities and classes, the staff and instructors are great and there is always a great atmosphe... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
London’s luxury health clubs; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own.
Kontaktoplysninger
More London Riverside 2b, SE1 2AP, London, Storbritannien
- contact@thirdspace.london
- www.thirdspace.london
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 27 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Facilities + hospitality of Soho team
Third space soho is a amazing club gym…
Third space soho is a amazing club gym , the facilities are amazing the team are so well engaged and knowledgeable, this is a amazing gym to join and good value with classes and PT to suit all members needs
First Rate Equipment, Even Better Team
The equipment is first rate at Third Space Soho, especially since the new machines were fitted on the ground floor. The highlight for me it the Third Space team, they are welcoming from the moment you walk through the door.
Exceptional facilities
Exceptional facilities, welcoming staff, and wide variety of classes.
Sally is our favourite coach - unbelievably professional.
This place is life changing!
Friendly team
Friendly team. Good atmosphere and good swimming pool facilities. Has sauna/steam and usual gym equipment. Smaller than some but that helps with the friendly personal atmosphere. I use it regularly as a result.
I had repeated unauthorised and unlawful charges from Third Space Canary Wharf.
I had repeated unauthorised and unlawful charges from Third Space Canary Wharf.
They continued charging me for private training sessions two months after they had ended and increased the amount from the agreed £240 to £585 per month without consent. My cancellation requests were ignored, and charges continued despite clear notice.
I had to recover the payment through my bank. Now they are threatening debt collectors instead of resolving their own billing mistakes.
Extremely poor and unfair business practices.
£250 a Month for This? Completely Unacceptable
This has been the worst gym experience I’ve had in London, especially at this price point.
For months there have been hygiene issues, including persistent strong body odour in the training areas. That alone is unacceptable for a club charging around £250 per month.
The final incident happened during my last visit on Friday, when I found actual human shit left in the shower area. I have photographic evidence. That was the breaking point. No one paying this kind of money should ever encounter something like that.
What makes it worse is how cancellation has been handled. I requested to terminate my membership immediately, yet emails go unanswered and there is no urgency shown despite the seriousness of the issue. For a “premium” brand, the response has been as poor as the hygiene.
I have trained at Equinox as well, at a similar price point, and the difference in cleanliness, environment and overall quality is significant. If you are considering spending this amount in London, you are far better off going there.
After what I experienced, I will not be returning
Best Gym In Richmond
Amazing gym, has everything you need. Great classes like Hyrox, spinning, Hot yoga and Reformer Pilates
When Loyalty Isn’t Matched by Respect
After more than a decade working here, this place was more than just a job, it was home. I gave over 10 years of my professional life, built a fantastic community, and truly believed in what we were doing.
The way my time ended was incredibly disappointing and has made it difficult to return or even view the organisation in the same light. When you invest that much of yourself somewhere, you hope your departure will be handled with respect and integrity.
As my one-year anniversary since leaving approaches, it’s clear how much the experience impacted me. I don’t regret the years of hard work, but I do regret how it concluded.
I hope that in the future, I will be able to return to a place I once called home, with fonder memories and a warmer heart.
Very up market facilities and great…
Very up market facilities and great clsses
Worth every penny
I’ve been a member for about three years now and I honestly can’t fault the team. The staff at the front desk are always friendly and helpful, no matter how busy it is. There’s one bloke in particular who used to be upstairs on the gym floor and is now at reception, he’s always professional and you can tell he really puts the work in.
What’s also stood out over the years is how much the club keeps improving. There’s always something being updated or made better, which you don’t really see at most gyms. It feels like they actually care about the member experience.
It does get busy at certain times, but that’s pretty normal anywhere decent. Overall, it’s a great place to train and the team make a big difference.
Lovely facilities, staff, and classes
The facilities are gorgeous, staff are kind and helpful, and there’s lots of classes every day to suit all schedules.
Worth the cost of a membership as long as you go regularly!
Third Space Soho is one of the best fitness spaces in London
Third Space Soho is, quite simply, one of the best fitness spaces in London — not just because of the facilities, but because of the people.
The front-of-house team are consistently warm, professional, and genuinely friendly. They remember names, greet you with a smile, and are always happy to help — whether it’s sorting out a booking, answering questions about classes, or just making you feel comfortable if it’s your first visit.
The yoga instructors deserve special praise. The quality of teaching at Third Space Soho is exceptional. Each instructor brings their own style and personality, but what they all share is attentiveness, clarity, and a deep knowledge of the practice.
It’s a place where you feel supported, motivated, and genuinely looked after. Highly recommended.
I couldn't ask for a better place to…
I couldn't ask for a better place to spend my time and money. The Concierge team is amazing.
Molly, Anna, Georgina, Stefanie, Rob, Jasmine, Shaunley and Francis.
They're all very professional and approachable.
I 100% recommend this gym to all my friends.
Great gym
Great gym. Great place to hangout. dynamic vibe. friendly staff. yes it is expensive but just think of all the money you save by not wasting in a pub/bar.
A brilliant gym
A brilliant gym, with a huge range of classes. The instructors are focused on each individual and helping perfect the right technique. The spa area is fantastic, beautifully kept with good facilities. I would definitely recommend.
Simply the best fitness centre
Simply the best fitness centre! Amazing facilities, equipment and various classes to any taste. To recover after a workout and relax the muscles, there are Theragun massagers and Normatec compression boots at your disposal. Fitness food corner on the ground floor is a bonus - offers great coffee, protein shakes and healthy food. You can easily spend an entire day at this fitness centre having a sport+spa day! Love it!
Third Space Clapham
Very good gym. Gym floor has lot of space, natural light and very decent equipment. Level of busyness in mornings is just right - not empty, not crowded. Hope they keep it that way!
Reformer Pilates studio is excellent. Wide selection of very good classes.
Compared to some alternative boutique options - HIIT/circuit/cardio type classes not quite as intense, which is bit of a shame - I guess because they have to cater to wider audience. And like most large gyms isn’t especially social. Customers very respectful though and not pretentious.
If willing to spend a lot on fitness then I think very worth the money for an all round very good offering and environment.
Third Space Richmond
Third Space Richmond is such a great gym, the trainers are all very helpful and I want to give a special mention to Antonio Rodrigues who is always a pleasure to have a chat with.
Excellent!
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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