I purchased a perforated tool bar for the kitchen (to hang kitchen wear on) and the delivery was quite quick however I noticed the panel had 2 dents on the sides. I emailed the company and within a fe... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy to navigate website. Placing the order was straightforward. Delivery was quick Everything arrived well packaged and in good condition they supplied fixing bolt which I was prepared to buy additio... Se mere
Virksomheden har svaret
Fast delivery but product absolutely stinks. Product was very clearly used with several marks and scratches all over. Only when complaining do they advise the product is made using recycled rub... Se mere
Virksomheden har svaret
We ordered a flat pack mobile platform/steps with handrail on Sunday and it was delivered on Tuesday (ie next working day) by Fedex who kept us updated with details. Using the online video instructio... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Family owned for over 30 years, The Workplace Depot is a thriving eCommerce business with warehouses and offices based in the East Midlands. Our central location enables quick and efficient supply throughout the UK and Ireland. Sectors we supply include: - Car park & traffic management - Materials handling - Access equipment - Office supplies - Storage solutions - Health & safety Our promise to you: * Lowest price guarantee - our price match promise * Free and Fast next working day delivery * Manufactured, own brand products in stock. * Trusted Shops Certified * Quality ISO9001:2015 accredited * Thousands of 5* customer reviews We are approachable, open and an engaging family run business, with reliable after sales support. We are committed to delivering on our promises and partnering with businesses to develop and nurture long term relationships.
Kontaktoplysninger
Miller House, Moorbridge Road East, NG138XB, Nottingham, Storbritannien
- 0800 0126777
- hello@theworkplacedepot.co.uk
- www.theworkplacedepot.co.uk
4,3
Fremragende
182 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
OMG.. outstanding service
OMG... outstanding service! I ordered 2 garage storage racks and they were delivered 48hrs later... unbelievable service and the price was outstanding too for the quality. Suffice to say I am well impressed and now have this company firmly saved in my favourites. Thank you so much. Wish online shopping was always such a great experience as this was. 5*+
22. august 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Hello,
Thank you so much for your wonderful feedback! We’re thrilled to hear your garage storage racks arrived so quickly and that you’re happy with the quality and value. It’s fantastic to know we’ve earned a spot in your favourites, and we really appreciate your support. We look forward to helping you again whenever you need us!
Kind Regards,
The Workplace Depot
Avoid
Avoid! Ordered a bike rail 2 weeks ago that needed to go in the ground last week for a job, no rail , no contact , I finally get though to them , and the rails been sent back nobody contacted me. They tried to resend it and everyday I get an email from fedex saying tried to deliver, I’m here working out the front no fedex came any day. Useless bastards. between this company and fedex I wouldn’t waste your time. Go to your local retailer or merchant.
22. august 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Hello,
We’re very sorry to hear about your experience. This is certainly not the standard of service we expect for our customers. We have been in contact with the courier regarding this issue, and as requested, the order has now been returned to our warehouse for a full refund. We sincerely apologise for the inconvenience caused and will be reviewing this with our courier to help prevent similar situations in the future.
Kind Regards,
The Workplace Depot
Brilliant service
Brilliant service. I placed an order for a foldable step ladder on Tuesday at 4.30 and it arrived on Wednesday at 1.00.
Thank you 😊
20. august 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Hello,
Thank you so much for your kind words! We’re delighted to hear your order arrived so quickly and that you’re happy with our service.
Kind Regards,
The Workplace Depot
Great Product
Ordered panel trolley great product, great price plus next day delivery.
10. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Hello Arran,
Thank you so much for your 5-star review! We're thrilled to hear you were pleased with the panel trolley, the price, and our next day delivery. We really appreciate your support and look forward to serving you again!
Kind Regards,
The Workplace Depot
Amazing
Amazing. Truly the greatest ever experience and the product was fantastic
12. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Wow – thank you for such an incredible review! We're so glad to hear that you had the greatest experience and loved the product. It truly means a lot to us, and we can’t wait to welcome you back again soon!
-- Team Workplace Depot
I've ordered from The Workplace Depot…
I've ordered from The Workplace Depot multiple times now, and the service has been consistently excellent.
3. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Thank you for your continued support and for taking the time to leave such a kind review! We're delighted to hear that you've consistently had a great experience with us. It means a lot to know we're meeting your expectations, and we look forward to serving you again soon.
-- Team Workplace Depot
Really happy with the service we…
Really happy with the service we received - no complaints from us
10. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Thank you for your great feedback! We're so pleased to hear you were happy with the service and had no complaints. It’s always a pleasure to support customers like you, and we hope to work with you again soon.
-- Team Workplace Depot
I liked the wide variety of products…
I liked the wide variety of products available for my workplace. The website is easy to use and the products ordered were fantastic. The step ladder was so helpful.
3. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Thank you for your lovely feedback! We're so glad you enjoyed the variety of products on our website and found it easy to use. It's great to hear the step ladder was helpful and that your order met your expectations. We really appreciate your support and hope to serve you again soon!
-- Team Workplace Depot
Very good product and easy to navigate…
Very good product and easy to navigate the site really impressive.
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Thank you for your kind words! We're delighted you were impressed with the product and found the site easy to navigate. We really appreciate your support and hope to see you again soon!
-- Team Workplace Depot
Great products and service!
10. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Thank you so much for your review! We are so happy that you loved the products and service our team provided. We look forward to welcoming you back to The Workplace Depot again soon!
Kind Regards, The Workplace Depot Team
Besvarelse fra The Workplace Depot
Thank you so much for you 5* review! We are so pleased you are happy with the service we provide and look forward to having you back to The Workplace Depot again very soon.
Kind Regards, The Workplace Depot Team
Excellent Service and prompt delivery
Excellent Service and prompt delivery. Highly recommend!
10. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Thank you so much for your kind words! We're thrilled to hear you were happy with our service and prompt delivery. Your recommendation means a lot to us, and we truly appreciate your support!
-- Team Workplace Depot
Besvarelse fra The Workplace Depot
Thank you so much for your kind words and continued support! We're thrilled to hear you had another great experience with us. Looking forward to serving you again soon!
Kind Regards,
The Workplace Depot Customer Service Team
Really great company to do business…
Really great company to do business with.
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Thank you for the great feedback! We're so glad to hear you've had a positive experience with us. It's always a pleasure doing business with you too!
Kind Regards
The Workplace Depot Customer Service Team
Besvarelse fra The Workplace Depot
Thanks so much for your review! We're glad you were happy with the fast delivery and quality. We really appreciate your support and look forward to serving you again soon!
Kind Regards,
The Workplace Depot Team
Besvarelse fra The Workplace Depot
Hello Usman,
Thank you so much for your 5* review! We are so pleased that you are happy with our service and we are looking forward to serving you again at The Workplace Depot.
Kind Regards,
The Workplace Depot Customer Service Team
We ordered a flat pack mobile…
We ordered a flat pack mobile platform/steps with handrail on Sunday and it was delivered on Tuesday (ie next working day) by Fedex who kept us updated with details. Using the online video instructions we were able to put it together easily enough even though the appropriate implements were missing. We contacted Workplace for the missing components and received these today with an apology. Amazing service and communication from the company, a very sturdy product and Fedex were great too. Highly recommended. This probably sounds like a fake review but it really isn’t! Delighted!!
12. juni 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Hello Mary,
Thank you so much for the kind words! We’re thrilled you’re happy with the service and product. Great to hear it all came together smoothly, thanks again for recommending us!
Kind Regards,
The Workplace Depot
Shocking Experience
I’m incredibly disappointed with the handling of my recent order. I purchased racking (via Amazon) on Saturday, June 7th, with a promised delivery on Monday, June 9th. I even received confirmation from DPD that my order would arrive that day. However, when the courier showed up, all they delivered was an envelope containing a note stating that my order would instead be delivered by FedEx—without any further details.
I wasted an entire day waiting for what turned out to be a pointless delivery. No one bothered to inform me that the shipment had been transferred to a different courier. Instead of simply emailing me this update, someone thought it would be a good idea to send a physical letter, wasting both my time and the courier’s.
To make matters worse, when I called customer service, I was told that the racking was too heavy for DPD, so they opted to send a note instead. How does that make any sense? A simple email or phone call could have prevented this entire mess.
I’ve now been promised delivery tomorrow—let’s hope it’s my actual racking this time and not another useless piece of paper! Terrible communication and logistics handling.
9. juni 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Dear Jason,
Thank you for taking the time to share your experience. I’m truly sorry to hear about the frustration and inconvenience caused by the handling of your recent order, and I completely understand your disappointment.
You’re absolutely right—receiving a paper note instead of your actual order, especially after a confirmed delivery notification, is both confusing and unacceptable. The decision to send a physical letter rather than simply informing you via email or a quick call was a clear misstep, and we sincerely apologize for the lack of communication.
Regarding the courier change, the racking exceeded DPD’s weight limits, which required us to transfer delivery to FedEx. Unfortunately, that switch wasn’t communicated properly to you, which we recognize as a serious lapse on our part.
We’re currently reviewing this incident internally to ensure that better systems are put in place so customers are notified promptly and clearly about any changes to their delivery. You deserve better, and we’re committed to improving.
I truly hope your order arrives as promised tomorrow. If there is anything further we can do to assist or make this right, please don’t hesitate to reach out.
Sincerely,
Chrissy
Customer Service Team
The Workplace Depot
My 4 star is only for Chrissy sorting…
My 4 star is only for Chrissy sorting out a faulty lock on 1 of our driveway ballards new 1 posted thk U but unfortunately only can only give 2 stars ⭐⭐ for the Ballards now we are actually using them they are such a awkward design we are in our 60s so when U pull them up U have to hold them up whilst locking them which is so awkward trying to hold the heavy Ballard with one hand whilst trying to reach down to lock it as the lock is on the bottom of the plate could have done with the lock on the Ballard it self at the top or something only thing I can say that's good is they are solid give them that oh well shame can't recommend this type unfortunately
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Hello Jean,
Thank you for taking the time to leave a review. We're really glad to hear that Chrissy was able to assist you promptly with the faulty lock!
Your feedback about the lock placement and the lifting mechanism is extremely valuable, and we’ll be sharing it with our product development team for consideration in future design improvements.
If there’s anything else we can do to help make your experience better, please don’t hesitate to get in touch.
Warm regards,
The Workplace Design Team
Speedy Response
Speedy Response - I ask for a VAT Invoice and within minutes in was in my mailbox - thank you really appreciated
26. marts 2025
Uopfordret anmeldelse
Besvarelse fra The Workplace Depot
Hello Richard,
We are so pleased that you are happy with the speedy service provided!
Kind Regards,
The Workplace Depot Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.