The STI Clinic Anmeldelser 1.071

The test itself arrived very fast, and results were timely.
However, upon receiving results, matters became too confusing and were not helped by the misleading practices of this company.
I was told, despite the website leading me to believe that I would get referred to treatment if I test positive, that I would have to instead go to a GUM clinic or GP to request medication.
I feel very misled in this situation, and it has caused too much hassle to seek treatment - my local GUM clinic doesn’t recognise it as a real condition despite international research proving that it causes long-term fertility issues, and my GP doesn’t know what it is, although they reluctantly agreed that treatment would be necessary.
The reason that I was given by theSTIClinic for not providing treatment is that BASHH guidelines do not recommend a specific treatment for the condition in question, when in reality, online testing providers are under scrutiny for not providing sufficient treatment as per revisited guidelines (from a BASHH statement on behalf of the Bacterial Special Interest Group). As such, rather than assisting me, they have opted to pass off the responsibility to the consumer. And despite continuing to offer the service of vaginal PCR, they state that the bacteria is commensal - so, if it is just a common, harmless bacteria, there’s no reason to offer tests, right?
The guidelines need to be reviewed (especially treatment regimes), and processes changed to allow patients to more easily seek assistance, ESPECIALLY if they are experiencing symptoms. This condition has been physically and psychologically affecting me for years, and it’s upsetting to think that many more people are currently and will continue to go through the same.

Fast delivery, good service and fast results

Quick deliver and fast results

Very responsive, helpful and prompt
results.

Great service.

Great service

Fast postage of the kit, easy to collect and easy return postage, results came in approx 48 hours. Great

Great experience - easy process.

Easy processes to follow, great communication & helpful

Ease to order and simple clear instructions. Results came back quickly. Would definitely use again and would recommend.

Fast results

Test easy to use and test results back within days. Would use again if needed to use one of the tests they offer.

Such good communication, my first test got lost in transit so they sent another out straight away, excellent service!

Thank you

I would not recommend this company at all. They were very unhelpful. I purchased a urine test but despite doing the test exactly as I was told the results were not conclusive and despite saying it had grown three organisms they could not tell me what they were and refused to send out another test. I was extremely disappointed and would advise everyone to not waste a lot of money only to get zero results of what I and dealing with. I would never use the company again.

The test kit I ordered arrived promptly, the instructions were simple and clear to understand/follow. I got my results back within the time stated on their website. I did contact them requesting further information about my results, I received a reply within minutes. Very positive experience.

It was quick, and easy service to use and when i needed assistance the staff were very quick to respond and helpful! will definitely use again, thank you

Quick reliable service. Very impressed!

Fast and efficient. Would recommend.

Time frame is good with good communications too would recommend pls

I needed to get some testing completed that my doctors practice unfortunately would not offer to do for me. Found the website- the process was quick and efficient! The customer service team was quick and efficient to come back to me and responded to all my queries.
Got the results I was waiting for and further advice which was great! Highly recommend!