Used The Radiator Company in 2009 -2011 to provide high end radiators on a large property renovation. 17 years later, am renovating one of the bathrooms. Needed to know the accurate specif... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything went really well. Our heating guy fitted them last week. These were to replace some (unbranded) radiators that were fitted about 12 years ago and which has started to lose their powder c... Se mere
Virksomheden har svaret
Great selection of radiators. I'm really happy with the purchase and service I've received. Although Im not quite sure about the Thank You gift that arrived a few days later Pasta !?! Rec... Se mere
Virksomheden har svaret
Good customer service, easy to navigate website, ordered with no problems, received it quickly, and got a very thoughtful thank you gift of "radiator pasta"! So far it's great. Will update if there's... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Radiator Company was formed in 1998. Since then we have become one of the largest suppliers of designer radiators in the UK and Ireland. A network of over 520 Showrooms nationwide means we’re never far away. We also work with most Plumbing and Heating merchants, who can help you with your project. With over 20 years of experience in the UK, The Radiator Company invests in continuous research into new technologies and the development of new products. In 2017 we joined the IRSAP family Established in 1963, IRSAP is now Italy’s leading manufacturer of designer radiators. Our expertise as a manufacturer produces the best in both quality products and customer service. It's why almost every range of our radiators is produced in Italy, to provide you with the highest quality product for your home. We can help you choose the perfect solution for warming your home. Our designer radiators are suitable for every room: Living rooms, Hallways, Kitchens, Bedrooms, Bathrooms and Conservatories. To further guarantee their quality, all our radiators and towel rails are UKCA approved and certified to BS EN442 too
Kontaktoplysninger
Units 13 to 14 Charlwoods Road, RH19 2HU, East Grinstead, Storbritannien
- 01342 302250
- sales@theradiatorcompany.co.uk
- www.theradiatorcompany.co.uk
4,8
Fremragende
114 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Needed information on a 17 year old radiator
Used The Radiator Company in 2009 -2011 to provide high end radiators on a large property renovation.
17 years later, am renovating one of the bathrooms. Needed to know the accurate specifications and mounting details.
Reached out to Sue, and a few days later she returned with the detailed diagrams from the 2009 catalogue.
Incredible service - 'old school' Customer first. Thanks Sue.
Simon
6. oktober 2026
Uopfordret anmeldelse
Russ gives excellent personalised…
Russ gives excellent personalised service. Attentive to customer needs through the whole process from purchase to checking up after installation. The product is of outstanding quality.
21. august 2026
Uopfordret anmeldelse
Besvarelse fra The Radiator Company
Hi Kirsten, many thanks for the very positive review, we are pleased that you had such a good experience, however we are not aware of anyone called Russ who works directly for us, and we do not manage installations, perhaps he purchased and installed some of our radiators for you?
As much as we appreciate your positive 5* review it may be worth double checking who should have it, we would not want Russ to miss out.
Kind Regards
The Radiator Company Team
The Radiator Company - exceptional service .
The Radiator Company are current manufacturer and retailer for Ancona Radiators. I needed to replace an Ancona radiator but had not bought from the Ancona Range for some time so I needed some help. On line support was exceptional , excellent technical and product knowledge and our communication walked me through size , colour and finish. Once ordered communication on order progress was clear and concise with confirmation of order , manufacturing completion and finally delivery with a 2 hour time slot .
All in all a very satisfying experience and I cannot think of any aspect that could be improved. We have 17 Ancona radiators in our home and if we need to replace another I know where to go.
8. juni 2026
Uopfordret anmeldelse
Professional and friendly
Delivery driver called ahead to confirm time, and was very helpful and friendly on the day. It left a great impression, thank you.
3. februar 2026
Ordering was relatively simple and the…
Ordering was relatively simple and the radiator arrived in good time. My only quibble would be that the customisation and ordering process didn't make it clear that valves weren't included, so I had to order valves from another company that was able to do next day delivery. I have had numerous compliments on the design and colour. It looks lovely.
21. januar 2026
Kept me updated with delivery date…
Kept me updated with delivery date radiators came when they said they would and undamaged.
30. juni 2025
Besvarelse fra The Radiator Company
Hi Rob, many thanks for the feedback, we hope the radiators look great!
Kind Regards
The Radiator Company Team
Satisfied customer.
Two orders placed for a total of 5 radiators. In both cases I've received a high quality product, promptly despatched and delivered on the date and in the time slot agreed. The complimentary radiatori pasta was a nice and wholly unexpected touch.
28. marts 2025
Curved 4 column radiators
very helpful measuring guide , radiators made to the perfect size. They look fantastic now they are in place . Would recommend the Radiator company to others .
25. marts 2025
Good customer service and delivery…
Good customer service and delivery processing on a split order.
27. marts 2025
Great service very helpful &…
Great service very helpful & knowledgeable phone support fab product
24. februar 2025
Good radiators and good customer service
This was a repeat purchase from the radiator company as we had bought from them before and been pleased with the radiators. It was easy to order, phone conversations with staff were helpful and the radiators arrived in a timely manner. We were updated along the way so knew what to expect when. I would highly recommend this company.
26. februar 2025
Good service
Good service - Radiator in size that I needed and at reasonable price. Quick delivery. A good service all round.
13. februar 2025
Besvarelse fra The Radiator Company
Hi Colin, many thanks for your comments, it’s great to hear you had a good experience, and that everything was delivered promptly.
Regards
The Radiator Company Team
A great company to order from
A Very helpful call centre , helping me get the correct product . The ordering online was very easy to complete. Delivery of the radiator was in two days, and a time slot was given the previous day . A superb experience and I love the radiator, it completes the whole house of The Radiator Company’s radiators.
30. januar 2025
Besvarelse fra The Radiator Company
Hi Sarah, thank you very much for taking the time to give your feedback it is great to hear that you had a good experience and we hope your radiators look fantastic and are keeping you warm!
Kind regards
The Radiator Company Team
Very helpful on the phone
Very helpful on the phone. Did exactly what they said they would do.
17. januar 2025
Besvarelse fra The Radiator Company
Hi Mark, we always aim to give the best service we can, it is good to hear your feedback and hope the radiators look great.
Regards
The Radiator Company Team
Great radiator and TVR
Great radiator and TVR. I was also impressed with friendly Customer Services who resolved an issue with the delivery without any fuss.
13. januar 2025
Uopfordret anmeldelse
Besvarelse fra The Radiator Company
Hi Conrad, thank you for your feedback we will pass on your comments to the team, we are happy that you are pleased with your new radiator.
Regards
The Radiator Company Team
Besvarelse fra The Radiator Company
Hi Jim, very pleased to hear you had a good experience, we look forward to helping you again in the future.
Kind regards
The Radiator Company Team
GREAT SERVICE
Website is very clear. Ordering was also very simple. Delivery was as advised and on time
8. januar 2025
Besvarelse fra The Radiator Company
Hi Gerald, many thanks for your feedback, we are pleased that you found our site easy to use and that we delivered when you needed it. We hope your new radiator looks great!
Kind Regards
The Radiator Company Team
Besvarelse fra The Radiator Company
Hi Jossie, we are pleased to hear you had a good experience and hope your new radiators look fabulous!
Kind regards
The Radiator Company Team
Excellent communication/updates from…
Excellent communication/updates from Sue and the customer service team.
Hope the radiator is as good as the service!!
6. december 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.