I often buy from The Model Centre. I like the way I can make multiple low value purchases (eg: to take advantage of a flash discount sale or other special offer) and TMC will hold them in a Trunk f... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve just returned to Railway modelling after a very long time, and have found TMC an Excellent retailer, with competitive pricing and some excellent products. I purchased some ‘National Benzole... Se mere
TMC. Great selection of models and some at very competitive prices that I am happy to pay. This, and many other top class items. have always been beautifully packed and sent shortly after purchase.... Se mere
My order consisted of a lot of smaller items such as glass jars of paint and liquid plastic cement in glass bottles. Each item was individually wrapped in bubble wrap and then taped round. When the p... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We’re a friendly, family run business nestled in the glorious North Yorkshire Moors, within walking distance of the North Yorkshire Moors Steam Railway. Our customers are modellers, collectors and enthusiasts who are fans of model railways, vehicles (military and civilian), and diecast models and figures. They are also keen kit builders and diorama creators. Our knowledgeable team includes railway modellers and dedicated railway enthusiasts, RC experts and plastic kit enthusiasts. We’re ready to provide you with a premium experience and first-class service. We’re essentially mail order, but we do have an onsite showroom and workshop for visitors to enjoy. We stock all major brands of model railway locos and rolling stock across all gauges at competitive discounted prices, usually around a 15% reduction on the recommended retail price. It’s not just locos - we supply everything you need to compliment your layout from scenery, figures, buildings and electrics to modelling tools, paints and effects. We also sell an extensive range of plastic kits, slot cars, diecast models and aviation models.
Kontaktoplysninger
Hill Farm, Beck Hole, YO22 5LF, Whitby, Storbritannien
- 01947899125
- sales@tmc-direct.com
- www.themodelcentre.com
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service as always
1. maj 2026
Very helpful advice.
1. april 2026
Great store
Great website, lots of choice and very well packed items and efficient delivery. Will definitely buy again.
23. april 2026
Still waiting for what is happening…
Still waiting for what is happening with the balance of my order No.421336. No explanation as to whether the balance of the order is to come or has been cancelled despite repeated requests to Chris Duncan -Law.
John Walker
16. april 2026
Besvarelse fra The Model Centre
Good afternoon John,
Thank you for your review. We’re sorry for the lack of clarity about your order balance (No. 421336). My colleague emailed on 16th April confirming the credit will be applied to your next order. Unfortunately, our supplier hasn’t confirmed a delivery date for the wagons, and we’ll contact you as soon as we have.
I hope this helps, and please don’t hesitate to reach out if you need further assistance.
Kind regards,
Tom
You sent the same email 6 times01052026
1. maj 2026
Besvarelse fra The Model Centre
Good afternoon, Derick, thank you for your message. I’m sorry to hear the email was sent multiple times. I’ll raise this with our IT team to investigate. Please don’t hesitate to contact me directly if you need further assistance. Kind regards, Tom
Great service
The model centre has a great range of models at excellent prices. The staff are friendly and very helpful, and my packages arrive in good time and good order. I highly recommend TMC
1. april 2026
I live in New Zealand and it hard to…
I live in New Zealand and it hard to get model railway stuff out here, so I have to send to England for it.
I contacted TMC about buying something from me they gave me a good price and were very helpful and friendly. I also did a purchase with them and again I got first class service. I cannot fault them in any way and will use them regularly from now. I found very friendly helpful and experienced.
Thank you regards Austin
18. december 2025
Great service, mostly good website
The website was a little lacking on up-to-date product images and stock level explanations, but the price was competative and the actual service was faultless.
20. april 2026
The Model Centre staff do a great job
The Model Centre staff do a great job, always helpful and very knowledgeable. As i live in Australia it is impossible for me to get into store, but their services are first rate. As an example weathering of rolling stock, these guys are so good and the locomotives look totally real. product delivery is first rate and the fact things are tracked for safe delivery just makes the overall experience even better.
4. marts 2026
Very helpful in getting my parcel to me…
Very helpful in getting my parcel to me on time
8. april 2026
Easy to do business with from…
Easy to do business with from Australia. Items always well packed to avoid damage in transit. Pricing is competitive. Trunk service is very useful and helpful.
1. maj 2026
Very helpfull & polite customer ser
Very helpfull & polite customer ser
vice on telephone. The product arrived packed well & in good condition. Unfortunately it is a future present for me & I won't know how it works till at least late October.
30. april 2026
COMMUNICATIONS NEED IMPROVEMENT
I never received shipping status despite sending two emails for it. Once I paid for shipping, the email told me that it would soon follow, once the item was shipped. That didn't happen.
I kept on checking the spam folder and never received anything. If it came from tmc-direct.com, then I should have received it as I did get the invoice and notification of the shipping charge.
26. april 2026
Besvarelse fra The Model Centre
Good afternoon,
Thank you for your review, and I’m sorry to hear about the frustration caused by not receiving your shipping updates.
We’ve checked our records and can confirm that the dispatch emails were generated and sent to your Yahoo email address. It’s possible that they may have been filtered into your spam or junk folder in error, so we’d recommend checking there if you haven’t already.
To help prevent this in future, you may wish to add our email address to your contacts or safe sender's list to ensure our messages are delivered directly to your inbox.
If you’re still unable to locate the emails or need any further assistance, please don’t hesitate to get in touch, and we’ll be happy to help.
Kind regards,
Tom
Great pricing good quality item
18. april 2026
Very good well organised business with…
Very good well organised business with superb display area.
Friendly atmosphere.
Good advice given from a man who knows about model railways
29. april 2026
service was first class .postage 2 days…
service was first class .postage 2 days will recommend+++++++++++++
25. april 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.