This afternoon I discovered a gem of a shop in Coney Street York. A beautiful shop, very high luxury but at affordable prices. I would agree with a previous review that Lisa and Brian certainly go... Se mere
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Se, hvad kunderne siger
DO NOT BUY FROM THIS COMPANY! I ordered a £70 dressing gown on 30/12/2021. They said it has been delivered by Royal mail. It wasn’t as I was out at the time stated. After almost 2 weeks of calls,... Se mere
Virksomheden har svaret
Absolutely first class service. We ordered a nice, unique piece of furniture, and received a call later that day offering delivery later that night - although we live 40 miles away. A great expe... Se mere
Virksomheden har svaret
Ordered 2 dkny nightshirts which were swiftly despatched! Lovely hand written note saying they hope I enjoy my purchase! Will definitely order from this company again ! Thankyou
Virksomhedsoplysninger
Skrevet af virksomheden
The Luxe Company is an independent luxury lifestyle retailer of designer lingerie, swimwear, nightwear, bedding, home decor, gifts & accessories. Our mission is to present a range of top quality products which are that little bit different from those normally found on the high street. Our mantra is that ’there’s nothing you need at The Luxe Company, just everything you want!’ and with a range of designer goods from top names such as Coco de Mer, Stella McCartney, Ralph Lauren, Heidi Klum and India Jane amongst others, we’re sure you’ll find something you’ll love when you visit The Luxe Company.
Kontaktoplysninger
20 West Park, HG1 1BJ, Harrogate, Storbritannien
- 01642 988277
- sales@theluxecompany.co.uk
- www.theluxecompany.co.uk
3,6
Middel
34 anmeldelser
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I have paid for pair of shoes in Early…
I have paid for pair of shoes in November and they have still not arrived
28. november 2025
Uopfordret anmeldelse
Beautiful store full of unusual items…
Beautiful store full of unusual items for the home. Excellent service instore and the owner personally delivered my ceramic urns to my home. Superb !
Will definitely be buying again
1. april 2025
Outstanding jazz!
Excellent evening’s entertainment. Wonderful food, great company and fantastic jazz singer. Super surroundings too. Even had chance to buy a few Christmas presents!
23. november 2024
Helpful staff.
Very helpful staff who told me the length of the garment I was interested in (which was not on the website). The garment arrived swiftly and beautifully packaged.
16. november 2024
Fantastic service and fabulous choice…
Fantastic service and fabulous choice of lingerie and swimwear
2. marts 2024
Great shop
Great shop, lovely staff who are really super helpful and attentive. They go out of their way to help you. They sell beautiful cashmere, swim wear and lingerie. Also great household things too. My favourite shop in Harrogate and well worth a visit.
13. januar 2024
Quality with Great Customer Service
We had previously purchased a faux fur throw.
The quality is outstanding and still looks brand new after a year's use.
We decided to buy another one.
We enjoyed the same care and attention and the quality is still there.
Just goes to show that it wasn't a "one off", the first time we shopped at Luxe.
Thank You again!
20. december 2023
Besvarelse fra The Luxe Company
Thanks for the lovely review. Much appreciated. Glad we could help. Regards, Thew Luxe Company
drawn into the shop
drawn into the shop at first by the coffee shop then drawn into the rest of the shop by the gorgeous items on show, made to feel welcome
11. oktober 2023
This afternoon I discovered a gem of a…
This afternoon I discovered a gem of a shop in Coney Street York.
A beautiful shop, very high luxury but at affordable prices.
I would agree with a previous review that Lisa and Brian certainly go the extra mile to ensure a good experience. Loved the coffee shop and can't wait for the opening of the champagne bar.
What an asset to York. Well done guys.
12. august 2023
Uopfordret anmeldelse
Ordered 2 dkny nightshirts which were…
Ordered 2 dkny nightshirts which were swiftly despatched! Lovely hand written note saying they hope I enjoy my purchase! Will definitely order from this company again ! Thankyou
11. maj 2023
Uopfordret anmeldelse
Very helpful & lovely people in this…
Very helpful & lovely people in this beautiful shop. Thank you
3. maj 2023
Unusual items
Very friendly and helpful staff. Great to find a shop selling good quality items with a quirky twist.
Bought a very large picture which was delivered nearly 200 miles away. Great service, thank you
29. marts 2023
The helpfulness of Gillian and her…
The helpfulness of Gillian and her courtesy to me and my niece.
The next time I am in Harrogate I will certainly call in to see what's new. A delightful experience but the Yorkshire people are!
Marie lamb
Dublin
8. februar 2023
My advise to anyone stay clear of luxte.inc
My advise to anyone considering using this company DONT I made an order well before Xmas and since then all I've had is date changes and lies they had no problem taking my money and still I haven't received my order personally I think they are scammers can't get anyone direct to talk with and the messaging service is useless so to anyone thinking on using this company don't because you are not going to get what you paid for STAY WELL CLEAR I will never use this company again and will advise anyone else thinking of using them to not bother
11. december 2022
Uopfordret anmeldelse
Really nice shop
Really nice shop. Items are high quality and worth paying for. Bit of a treat. And staff are very kind and caring. Lovely experience.
3. december 2022
Quality items at reasonable price
Staff very helpful, beautiful displays of gorgeous items.Quality products at affordable prices
21. november 2022
Very disappointed
My husband and I went to the Harrogate store a few weeks ago as we had seen a console table on there website.the range was Mia casa and the price was £725 It stated on site out of stock. When we visited the shop We were delighted as they had the same table on the shop floor. We asked if we could buy it and Brian the owner said yes. then We we’re shocked as he then said it would be £1500. the very same reclaimed pine table the same size and colour as on there website states £725
Brian gave us his business card so we could go away and think about it.
My husband rang the shop and spoke to Brian’s wife and she then said we could have the table for £1150. We didn’t ring her back and just left it. we felt like the price was picked out of thin air. a few days past Brian’s wife rang my husband and asked if we wanted to purchase the table. my husband said he would get back to her. After checking the site again we decided to go to the Harrogate store.
On entering I asked the shop assistant the price of the table and she said £725 so we thought Brian clearly made a mistake.
We then proceeded to arrange delivery at this point the assistant rang Brian and said that she had sold the table for £725 and when could he deliver everything was ok and as soon as she gave him our details he said the price was wrong and it is £1150. We could clearly tell the assistant was uncomfortable and she was apologetic.
We left the shop but an hour or so later my husband went back and showed the assistant the website price via his mobile phone.
The assistant rang Brian but his wife
Came to the phone she told my husband that there website had not been changed but this is still not right the assistant was ready to take our money and sort a delivery date.
My husband was told by Brian’s wife that they paid £600 for the table so they want £1150
Well it is clear that Brian was trying his luck he made up a price he even rang my husband Thinking we’re were so stupid to pay £1150 for a pine table when it is clear on the luxe company site £725.
To put it mildly Brian and his wife have been very dishonest about the whole situation.
We are not the type of people that complain or write reviews but we feel that customers should be made aware of this.
Harrogate is an affluent area and we feel that Brian and his wife try there luck as there was no price ticket on the table.
buyers please be aware.
8. november 2022
Uopfordret anmeldelse
Besvarelse fra The Luxe Company
Our apologies for the confusion. The console table in our shop you are referring to was purchased by us as a display piece back in 2019. That specific table was never intended to be sold, hence the lack of a price ticket on the item itself. The type of console table was originally also intended to be offered online as an item for sale and was therefore listed online at the pricing applicable at that time but due to contractual obligations with our supplier this did not proceed and the listing page was made invisible on our website with no changes made thereto since then. That £725 that was on that page is therefore three years out of date. We have now updated this to avoid any confusion going forward. As the page had been made invisible, you should not have been able to access the page online (we’re not quite sure how you were able to access it; we suspect it was from a cached page) and we apologise for the confusion this has caused. I know you will appreciate that wholesale costs of goods have risen dramatically since 2019 and that has had a knock-on effect on the retail price. The prices you have been quoted have been based on the cost prices in place at the time of each enquiry, which are subject to constant fluctuation, and have been inclusive of delivery charges. We will stand by our offer of £1,150.00 until the end of November 2022 regardless of any further price fluctuations during that time in the hope that this serves to clarify matters for you.
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