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The Gym Group - Peterborough Anmeldelser 84

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TrustScore 4.5 ud af 5

4,5

Motionscenter
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Lokation

Skift lokation

Unit 2 Westfield Leisure Park Lime Kiln Close Westwood, PE3 9TA Cambridgeshire, GB

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Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

The ladies changing room needs sweeping and moping. The toilets seats are all broken and need replacing with good quality, sturdy seats. Due to the fact that this gym provides a service for hundreds o... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Poor staff service, also individual enquiries don't get dealt with, I'm still waiting for a response about a concern I had a week ago. I've also received an email about my pin being used 'again' and a... Se mere

Bedømt til 3 ud af 5 stjerner

Annoyance that for 3 days in a row the same shower cubicle had what is clearly “stubble” tapped into the side wall. No problem with people shaving in the cubicles, but they clearly need to have the wa... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I am very satisfied with the services at Gym Group. The staff is also very educated and helpful. I like to do my exercises here because I find my favorite machines, what's more, they also provide clas... Se mere

Virksomhedsoplysninger

  1. Motionscenter
  2. Fitnesscenter
  3. Fitnessundervisning

Skrevet af virksomheden

We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.

Kontaktoplysninger

  • Unit 2 Westfield Leisure Park Lime Kiln Close Westwood, PE3 9TA, Cambridgeshire, Storbritannien

4,5

Fremragende

TrustScore 4.5 ud af 5

84 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

I’m really happy with my experience

I’m really happy with my experience at this gym. The facilities are always clean and well-maintained, and there’s a great variety of equipment so I never have to wait long to use a machine. The atmosphere is friendly and motivating, and the staff are always helpful and approachable. The membership offers good value for money, and the opening hours are very convenient for my schedule. Overall, this gym meets all my expectations and I would definitely recommend it to anyone looking for a great place to work out.

18. august 2025
Bedømt til 1 ud af 5 stjerner

Poor staff service

Poor staff service, also individual enquiries don't get dealt with, I'm still waiting for a response about a concern I had a week ago. I've also received an email about my pin being used 'again' and a warning, however I don't have any details about this hence leaving me with inconvenience and anxiety. Last time this happened I was made to wait in an office, then laughed at and made to feel like I've stolen something, and the staff member who dealt with me initially showed no emotional empathy. This gym is very impersonal and treats you like a product.

28. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I am very satisfied with the services…

I am very satisfied with the services at Gym Group. The staff is also very educated and helpful. I like to do my exercises here because I find my favorite machines, what's more, they also provide classes that you can easily sign up for from their mobile app.

10. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love going there

I love going there, great atmosphere and staff is lovely! A word for Tiago that is always willing to help and give advice

27. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Bad equipment

Broken, dirty equipment that goes unnoticed for days or weeks.

9. september 2024
Uopfordret anmeldelse
The Gym Group - Peterborough-logo

Besvarelse fra The Gym Group - Peterborough

Hi there! Thank you for your review.

Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions.

We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible.

Thank you again for your review. We will use this to further improve the experience in our gyms.

Bedømt til 5 ud af 5 stjerner

A healthy mind in a healthy body

A friendly enviroment with numerals training kit that provides exercise for all your muscles, also place is nice and tidy!

11. juni 2023
The Gym Group - Peterborough-logo

Besvarelse fra The Gym Group - Peterborough

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Bedømt til 5 ud af 5 stjerner

Bazzy has helped me a lot he’s been…

Bazzy has helped me a lot he’s been very helpful

19. april 2023
Uopfordret anmeldelse
The Gym Group - Peterborough-logo

Besvarelse fra The Gym Group - Peterborough

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

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