The Gym Group - Ipswich Anmeldelser 78

TrustScore 4 ud af 5

4,1

Grafton Way 9, Unit D Cardinal Park, IP1 1AX Ipswich, England, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had PT with Jamil for a number of months. He is absolutely fantastic. So knowledgable (both in terms of personal training and nutrition). He is also a really nice guy and so easy to get on with whic... Se mere

Bedømt til 3 ud af 5 stjerner

Advertised as an air conditioned gym but unless you like training in Ibiza heat, you may not enjoy it. Numerous members have mentioned the lack of air con but it seems that’s in an attempt to cut c... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I have tried every possible way to contact The Gym Group to get some personal data and help with a parking ticket that occurred from their system issues and its been like pulling teeth. I'm still wai... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A large amount of equipment for beginners, advanced and pro gym goers. Friendly environment and people help out where they can. Good value for money

Virksomheden har svaret


Virksomhedsoplysninger

  1. Motionscenter
  2. Fitnesscenter
  3. Fitnessundervisning

Skrevet af virksomheden

We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.


Kontaktoplysninger

  • Grafton Way 9, Unit D Cardinal Park, IP1 1AX, Ipswich, England, Storbritannien

4,1

God

TrustScore 4 ud af 5

78 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Bedømt til 5 ud af 5 stjerner

A beautiful experience.

A beautiful experience.
The Gym Group has all the equipment to maintain a perfect body. I recommend all men and even women to come here because it is a very clean, neat, airy room and always available to anyone.

13. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not register with this gym unless…

Do not register with this gym unless you walk there!

I was a member of Gym Group Bury St Edmunds then due to change of work location, started using the Ipswich gym on Cardinal Park instead. On another gym opening and me switching to that gym, I was inundated with parking fines from EuroPark carparks for dates months back.

At the Gym you are required to enter your registration on entering, this was a religious part of my routine yet 3 of the 5 or 6 fines were all within the same week.

On receiving these fines months after the date of the false parking offences, I reached out to the gym for evidence of attendance which I could no longer get through the app after cancelling membership.

I am now having to go to court to defend my claim for over £1000 which was due to a clear fault in the equipment of the parking company and/or gym group and the gym group have ignored all my requests for attendance and CCTV evidence since.

The gym is average, the staff in the gym are excellent but the parking experience and the court attendance and potential fines should be enough to know to go somewhere else as this isn't the kind of stress that's needed because the gym cant be bothered to respond to the requests sent

11. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great PT Experience with Jamil Miah

I had PT with Jamil for a number of months. He is absolutely fantastic. So knowledgable (both in terms of personal training and nutrition). He is also a really nice guy and so easy to get on with which makes the whole experience wonderful. I cannot overstate how much he has taught me. I would highly recommend him.

15. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Always fun coming to the gym

Always fun coming to the gym. Clean and friendly environment.

22. april 2023
Uopfordret anmeldelse
The Gym Group - Ipswich-logo

Besvarelse fra The Gym Group - Ipswich

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Bedømt til 3 ud af 5 stjerner
The Gym Group - Ipswich-logo

Besvarelse fra The Gym Group - Ipswich

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get at The Gym Group Ipswich.

Bedømt til 3 ud af 5 stjerner

Clases in Ipswich are scrap

Clases in Ipswich are scrap , no box sak, showers only hot water can't regulat my self . End of the month i leave and go to an bether gym .

15. april 2023
Uopfordret anmeldelse
The Gym Group - Ipswich-logo

Besvarelse fra The Gym Group - Ipswich

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Ipswich is made aware of your thoughts.

Bedømt til 3 ud af 5 stjerner

AIr Con non existent

Advertised as an air conditioned gym but unless you like training in Ibiza heat, you may not enjoy it.

Numerous members have mentioned the lack of air con but it seems that’s in an attempt to cut costs it’s set at such a high temperature that you’re lucky if it comes on during a heat wave.

11. april 2023
Uopfordret anmeldelse
The Gym Group - Ipswich-logo

Besvarelse fra The Gym Group - Ipswich

Thanks so much for your feedback, Aaron George Scott. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Ipswich is made aware of your thoughts.

Bedømt til 1 ud af 5 stjerner

So two years ago I started at this gym…

So two years ago I started at this gym same time as my partner and the other day got an email saying membership will increase by £4, changing from £16.99 to £20.99 and my partner got the same email saying from April his membership Will increase by £2, changing from £16.99 to £18.99 a month! How is that possible we both started at the same time and have completely different monthly payment changes? Pondering about canceling my membership after all this gym where am at needs to have an update on their equipment.

31. marts 2023
Uopfordret anmeldelse
The Gym Group - Ipswich-logo

Besvarelse fra The Gym Group - Ipswich

Hi Sofia, thank you for your review. So we can further review your payments and assist you, please contact us directly at reviews@thegymgroup.com.

Bedømt til 5 ud af 5 stjerner

#BEST GYM EVER

9. marts 2023
The Gym Group - Ipswich-logo

Besvarelse fra The Gym Group - Ipswich

Thank you for taking the time to share your positive experience at The Gym Group. We are thrilled to hear that you enjoyed your time with us and that we met your expectations. At The Gym Group, we strive to provide our members with the best possible experience by offering top-notch equipment, expert trainers, and a supportive community. We are delighted to know that our efforts have not gone unnoticed and that you found our facilities and services to be up to par. We look forward to seeing you soon and helping you achieve your fitness goals.

Bedømt til 1 ud af 5 stjerner

I have tried every possible way to…

I have tried every possible way to contact The Gym Group to get some personal data and help with a parking ticket that occurred from their system issues and its been like pulling teeth. I'm still waiting!! Such a joke - just email me or call me please - some human instead of a robot!!!

31. januar 2023
Uopfordret anmeldelse
The Gym Group - Ipswich-logo

Besvarelse fra The Gym Group - Ipswich

Hi, hope you are well.

Sorry to hear this.

Please send us an email in to reviews@thegymgroup.com so we can assist.

Thanks

Bedømt til 5 ud af 5 stjerner

Great place great staff

24. februar 2023
Uopfordret anmeldelse
The Gym Group - Ipswich-logo

Besvarelse fra The Gym Group - Ipswich

Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Bedømt til 5 ud af 5 stjerner

Great gym

A large amount of equipment for beginners, advanced and pro gym goers.
Friendly environment and people help out where they can.
Good value for money

27. januar 2023
The Gym Group - Ipswich-logo

Besvarelse fra The Gym Group - Ipswich

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Bedømt til 5 ud af 5 stjerner

Great staff!

Gym is spacious and has everything i need to train. The staff are great and encouraging.

20. december 2022
Uopfordret anmeldelse
The Gym Group - Ipswich-logo

Besvarelse fra The Gym Group - Ipswich

Thanks so much for your feedback, Darnte. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Bedømt til 5 ud af 5 stjerner

The staff are friendly and…

The staff are friendly and helpful,keeping the gym clean and tidy

18. december 2022
The Gym Group - Ipswich-logo

Besvarelse fra The Gym Group - Ipswich

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Bedømt til 5 ud af 5 stjerner

A great gym

Gym is always clean and staff are always welcoming. Has all the kit I need and because the app always lets me know how busy it is I time my visits so I don’t need to waste time waiting for equipment to become available.

28. november 2022
The Gym Group - Ipswich-logo

Besvarelse fra The Gym Group - Ipswich

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Bedømt til 5 ud af 5 stjerner

One of the best gyms I've been to

Joined up with The Gym Group in Ipswich back in September, so far been one of, if not the, best gyms I've used.

For a start there's plenty of space and equipment, so it's rarely ever a struggle to get on what you want (though the functional trainers/cable machines can often be more popular than other machines).

The equipment itself is very good quality and well cared for by staff. I've regularly seen maintenance guys in working on machines when required, seeming to address issues very promptly.

The staff and PTs operating there are very friendly and usually happy to chat, with staff going out their way to avoid cleaning duties around the more active areas and going back to them when suitible.

One thing that really surprised me was the trust and respect seemingly shown by the other gym-goers - In a previous gym (Not a Gym Group Gym, for clarification) I had a hat stolen because I left it out my locker. Here I see people leaving their entire bags out of lockers, with no issue or concern about someone else acting nefariously.

My only feedback would be that the Ipswich location could do with another functional trainer/cable machine due to their popularity, but understand this could impact available space. Otherwise, highly recommend and is now my go-to gym.

15. november 2022
Uopfordret anmeldelse
The Gym Group - Ipswich-logo

Besvarelse fra The Gym Group - Ipswich

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

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