Too many groups of teenagers hogging equipment, standing around equipment taking photos and generally messing around. There were five teenagers using the lateral pull down machine near the front door... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 14a The Meads Shopping Centre 12 Queensmead, GU14 7RT Hampshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Kit constantly faulty. They close Farnborough for 12 days and kit is still faulty when they re open. Offer (refuse) to reduce monthly fee for the 12 day closure citing that other gyms are available... Se mere
Virksomheden har svaret
I have been going to the gym for 4 months now as my personal trainer Gladys is based there. She's been a joy to work with and a very professional trainer. She has really put the effort in every sessio... Se mere
Virksomheden har svaret
The gym is a cheap and reliable place to exercise at. The low commitment contract makes life very easy and they often have deals going. The equipment is good and there are enough of each that you don'... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.
Kontaktoplysninger
Unit 14a The Meads Shopping Centre 12 Queensmead, GU14 7RT, Hampshire, Storbritannien
4,2
God
40 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly staff and nice clean…
Friendly staff and nice clean conditions and equipment.
Easy parking!
23. april 2026
Uopfordret anmeldelse
Wonderful Gym
Been using the gym for a while now and I have to say it's the best gym I've been too. All the staff are friendly and helpful.
24. april 2025
Uopfordret anmeldelse
The Gym Farnborough- Friendly…
The Gym Farnborough- Friendly atmosphere. Csaba, the gym manager, is great and makes everyone feel welcome. Good equipment. Affordable membership cost.
23. april 2025
Uopfordret anmeldelse
Great gym and friendly staff!
21. april 2025
Uopfordret anmeldelse
Less value for money and no cleaning stations!
Value is not as good as it used to be, and where have the cleaning stations gone. Pure Gym it is then!
5. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Farnborough
Hi, hope you are well.
Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment.
Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero.
We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines.
Kit constantly faulty
Kit constantly faulty. They close Farnborough for 12 days and kit is still faulty when they re open. Offer (refuse) to reduce monthly fee for the 12 day closure citing that other gyms are available (40 mins away).
Trainers look board when taking group classes.
Honestly, if this is all you can afford, go for a walk instead.
6. oktober 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Farnborough
Thank you for taking the time to leave us a review.
We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours.
We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits.
https://www.thegymgroup.com/gym-busyness/
We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Best gym yet
Not cluttered, lots of space. Even when busy it's not oppressive. You aren't tripping over people or jammed in tight. Really clean, and great staff. Changing rooms are also clean and spacious.
8. september 2023
Uopfordret anmeldelse
Gym is always clean and tidy
Gym is always clean and tidy. Staff are available if required. Good atmosphere
1. maj 2023
The gym is a cheap and we'll kept place to exercise.
The gym is a cheap and reliable place to exercise at. The low commitment contract makes life very easy and they often have deals going. The equipment is good and there are enough of each that you don't have to wait often. The gym staff are lively, I would especially like to mention Gladys who is a PT there, she is very friendly and her PT sessions are excellent. I should go more but I pretty much only go once a week for my PT session and have noticed such a difference in my body and strength.
20. april 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Farnborough
Hi there, thank you for your feedback.
PT Gold.
My experience at TGG is made by 1 person. Gladys! She’s an absolute pleasure to work with, whether it’s to coach me with my fitness or just vent, she really is a great PT. On top of that, the gym is cheap and accessible!
4. april 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Farnborough
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Always great atmosphere
Always great atmosphere. Very friendly staff.
19. april 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Farnborough
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Gladys Sagwete at The Gym is great :)
Gladys Sagwete at The Gym is great :)
There are lots of machines and equipment and the staff are very helpful.
14. april 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Farnborough
Hi there, thank you for your feedback.
Great gym. My PT Gladys is the best.
I have been going to the gym for 4 months now as my personal trainer Gladys is based there. She's been a joy to work with and a very professional trainer. She has really put the effort in every session to tailor my workouts to my specific needs. Because of this I have seen great improvement in my overall strength and stability. The gym has a great variaty of equipment including squat racks and everything you would need to use them.
19. april 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Farnborough
Hi there, thank you for your feedback.
Great gym with everything you need
Great gym with everything you need. Free parking and can always got on the machines. PT sessions are great too. I’ve been using Hamilton FM coaching which has been a massive help getting me to the gym more often. All staff are very friendly too.
18. april 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Farnborough
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Besvarelse fra The Gym Group - Farnborough
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Always working equipment and helpfull…
Always working equipment and helpfull staff that like to keep the gym clean and an enjoyable space to workout in
18. april 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Farnborough
Hi there, thank you for your feedback.
Really great gym
Really great gym, plenty of equipment and always kept clean
18. april 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Farnborough
Hi there, thank you for your feedback.
Great gym!
Great equipment - lots of and good variety.
Staff - very friendly, a knowledgeable and always approachable
Been going for about a year and half and only ever had 1 issue!
18. april 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Farnborough
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Not as intimidating as you might think!
I'm in the gym every day, and that membership allows me to have access to a gym at university and the gym here in Farnborough when I'm at home. The equipment is almost always in good shape, and there's an overall friendly environment when gyms can seem intimidating, especially for a larger person like myself. The trainers are great, the session I had with Sam taught me lots about how to use the equipment. Definitely recommend
18. april 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Farnborough
Hi there, thank you for your feedback.
Ease of access anytime
Ease of access anytime. Great equipment that is well maintained. And last but no means least, friendly helpful staff.
18. april 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Farnborough
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
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