Historically was very good but very recently my membership was terminated following a warning email. Regarding alleged pin number abuse, tried to reach out to resolve the matter by telephone but no lo... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 4C Sovereign Harbour Retail Park, BN23 6JH East Sussex, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Decent gym but got my membership cancelled as my mate broke a piece of equipment which was already going to break and had to let him use my code as the gym had cancelled his code and they still try ta... Se mere
Virksomheden har svaret
We love The Gym! Mike is especially good at leading classes; his wealth of knowledge is very impressive and insightful. Any issues or concerns, the Gym team have been very supportive and friendly. All... Se mere
Virksomheden har svaret
Great staff, all are welcoming, if you look lost someone will ask you if help is needed. Great classes, Jose is especially good, always positive and upbeat. Management is excellent Leigh and Mike are... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.
Kontaktoplysninger
Unit 4C Sovereign Harbour Retail Park, BN23 6JH, East Sussex, Storbritannien
3,7
Middel
76 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Went to the gym Friday was shown around…
Went to the gym Friday was shown around by the lovely Nico, explained how to use the machines and given some tips. Lovely friendly gym especially for people who ain’t used to the gym scene ❤️❤️
27. juni 2025
Uopfordret anmeldelse
5 stars
Lovely, Helpful staff, good equipments and reasonable price. What else do you want? 5 ✨
21. april 2025
Uopfordret anmeldelse
Heavily oversubscribed
Heavily over-subscribed. This gym used to be great to work out at but they have taken so many members now that it's nearly impossible to get on any of the free weight barbell benches and makes for a v frustrating workout.
1. marts 2025
Uopfordret anmeldelse
The app does not work…
The app does not work making accessing the gym very difficult.
To be fair - once in the gym the equipment is really good.
They just need to sort out the app and customer service
11. januar 2025
Uopfordret anmeldelse
Just joined the gym
Just joined the gym, entry card reader wasn't working properly as on several occasionsi put pin in, then sent a sturn rebuke if this carries on they'll terminate my membership, well I terminated it myself and my daughter has as well, don't like being rebuked like a school kid. By the way it was Eastbourne gym staff were great.
9. august 2024
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Eastbourne
Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to reviews@thegymgroup.com so that we can have this looked in to.
Clean & Sufficient
My gym is spotlessly clean at all times. The equipment is more than sufficient. The treadmills etc don’t have the fancy high-tech screens but for £19.99 a month, I wouldn’t expect it. I don’t need a pool and the classes are fab so happy days!
24. april 2024
Uopfordret anmeldelse
Best Gym I have ever joined
Best Gym I have ever joined. I have a Great PT called Clarie I have now been training with her for just over 1 Month now. If you’re Looking for a Personal Trainer Clarie is your Person. The gym it self it is kept Cleaned and a Great atmosphere. And a Gym that is open 24/7. So you can turn up when ever you like.
4. september 2023
Uopfordret anmeldelse
Best Gym
The staff are always so friendly and approachable. Nicest community of people too, i always feel able to ask for help and I'm never made to feel self conscious. Good range of gym equipment, the only thing id say is to please please please move the stair master out of the sun, feel like I'll pass out soon with summer coming!!
9. maj 2023
The staff are very friendly and helpful…
The staff are very friendly and helpful and the equipment is really good.
1. maj 2023
Great gym and good choice of classes
The PT’s are all friendly and welcoming at this gym. Gym is always kept clean and tidy. Particularly enjoy Michelle’s pump & abs classes - always feel I’ve had a good workout after!
29. april 2023
Uopfordret anmeldelse
The Gym - Eastbourne
Friendly Gym great choice if equipment- App is handy to pick the best time to go and check your progress.
10. april 2023
Besvarelse fra The Gym Group - Eastbourne
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Everything is always clean just limited…
Everything is always clean just limited equipment
30. marts 2023
Besvarelse fra The Gym Group - Eastbourne
Maya - thank you for taking the time to leave us a review. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Eastbourne is made aware of your thoughts.
We love The Gym
We love The Gym! Mike is especially good at leading classes; his wealth of knowledge is very impressive and insightful. Any issues or concerns, the Gym team have been very supportive and friendly. All equipment is clean and working, with lots of different machines and sections.
21. marts 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Eastbourne
Thanks so much for your feedback, Rach. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
Great gym
Good variety of exercises and classes. Trainers are great and supportive. Always a good atmosphere.
21. marts 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Eastbourne
Thanks so much for your feedback, Francesca. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We'll ensure that the team at The Gym Group Eastbourne is made aware of your thoughts.
Body conditioning with Lee was tough…
Body conditioning with Lee was tough going but in a much needed way. Felt great for it after. Thank you
21. marts 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Eastbourne
Hi there, thank you for your feedback.
Great Class With A Great Instructor
This session is a great end to the week. A combination of pilates and yoga that changes every other week. Gentle exercise with a great instructor, it doesn't get better than this.
17. marts 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Eastbourne
Thank you for taking the time to share your positive experience at The Gym Group. We are thrilled to hear that you enjoyed your time with us and that we met your expectations.
At The Gym Group, we strive to provide our members with the best possible experience by offering top-notch equipment, expert trainers, and a supportive community. We are delighted to know that our efforts have not gone unnoticed and that you found our facilities and services to be up to par.
We look forward to seeing you soon and helping you achieve your fitness goals.
Claire is so friendly and welcoming
Claire is so friendly and welcoming. The re-balance class is the best way to start a Friday.
17. marts 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Eastbourne
Thanks so much for your feedback, Melissa. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
There is always equipment available
There is always equipment available, even in busy times. The space is clean and tidy and staff friendly and helpful.
15. marts 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Eastbourne
Thanks so much for your feedback, Naomi griffiths. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
Great place to workout
Super clean gym, lovely staff that are always working and on hand to help you. Great classes too!
16. marts 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Eastbourne
Thanks so much for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
Great equipment and facilities plus all…
Great equipment and facilities plus all the staff were very welcoming and extremely helpful.
16. marts 2023
Uopfordret anmeldelse
Besvarelse fra The Gym Group - Eastbourne
Thanks so much for your feedback, Scarlet Hurford. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We'll ensure that the team at The Gym Group Eastbourne is made aware of your thoughts.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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