TFC are hands down the best team for your photography and lighting needs. I’ve never been disappointed with any of my purchases. Their staff are consistently helpful, knowledgeable, and genuinely gr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
In a recent review, I give TFC a 4-Star rating because an order that took longer than I expected to be delivered. Today, I can give a 5-Star rating. I placed a telephone order with Birmingham T... Se mere
Virksomheden har svaret
thank you very much for all your help with my purchase, helpful staff knew exactly what i wanted sent first class post looking forward to next time
Virksomheden har svaret
The online team at The Flash Centre were great helping us purchase our new studio equipment after our old kit died on us a day before a very important shoot. They arranged for all the equipment to... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At The Flash Centre, photographic lighting has been our passion for 45 Years, but our expertise runs much deeper than just flash! From studio accessories to cameras, lenses, and gear for top-notch video content, TFC has you covered. Whatever your needs, we endeavour to empower you with the knowledge to make the right purchase. We offer rental facilities, 'try before you buy' deals, and we hold a wide range of demonstration equipment in store for you to come in and try out. We are authorised Pro Resellers for Canon, Nikon and FujiFilm so we can supply all your camera equipment too. All our store staff are experienced Photographers and Videographers to provide you with the best advice. TFC supplies a wide range of other carefully chosen branded products from a variety of suppliers, including Elinchrom, Canon, Fujifilm, Manfrotto, Phottix, Nikon, Tether Tools, Sekonic, Broncolor, Colorama, Calibrite, ColorConfidence, Rogue, Benro and many more. In short, whatever your needs, we will try our best to help and empower you with the knowledge to make the right purchase. The Flash Centre looks forward to hearing from you soon.
Kontaktoplysninger
3A The High Cross Centre, N15 4QN, London, Storbritannien
- 020 7833 9192
- sales@theflashcentre.com
- www.theflashcentre.com
4,6
Fremragende
249 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Customer Service
I needed to get a specialty seamless background paper and they were able to order and arrange shipping for me. I had great experience with their customer service as I was ordering from abroad and they were quick to respond to my questions and give me status updates.
19. februar 2019
Uopfordret anmeldelse
Very Poor Experience.
Having signed into my online account and placed an order The Flash Centre managed to send my order to a different address than the one registered online with them, this resulted in non delivery of the order and further costs to me and time to sort things out with DPD.
UPDATE.
After having spoken to The Flash Centre and talking about what went wrong I thought my original rating of 1 Star was unfair, Its good to know that this company do read and respond to their ratings to further understand what went wrong and hopefully to rectify things for the future.Thanks for the chat Mr Rowley.
Changed rating to reflect this companies concern and response.
18. februar 2019
Uopfordret anmeldelse
Besvarelse fra The Flash Centre
Hi Paul, sorry to hear you had a negative experience. It was great to chat to you today on the phone to discuss and get to the bottom of things. As we concluded the issue arose from there being two addresses at the postcode with the same number, and we've accidentally selected the wrong one. We've updated the info on your account to ensure this can't happen again. Thanks, and have a lovely day. Sincerely, The Flash Centre Team
Speedy & efficient!
13. februar 2019
Uopfordret anmeldelse
I never give full Mark's in a survey
I never give full Mark's in a survey, there is always room for improvement.
6. februar 2019
Uopfordret anmeldelse
Fantastic service ordered late…
Fantastic service ordered late afternoon arrive the following morning. What more could you ask for?
4. februar 2019
Uopfordret anmeldelse
Over and above levels of service as…
Over and above levels of service as always. Thank you.
4. februar 2019
Uopfordret anmeldelse
Excellent service
Excellent service - incredibly knowledgable and helpful
4. februar 2019
Uopfordret anmeldelse
Good company to deal with and…
Good company to deal with and competitive price.
Would recommend.
26. januar 2019
Uopfordret anmeldelse
Great service
Great service. Rang with a problem on one of our flash heads, with a view to sending back for repair. After describing the fault, the man I spoke to said exactly what it was likely to be and that it was easily repaired by myself. The part was expensive, but he offered that if it didn't work it could be returned with the head for repair and the cost would be credited back. The problem was as he suspected, saving us the time and cost of sending it back for repair. Great advice and help, would use again with no question.
22. januar 2019
Uopfordret anmeldelse
Very Good
Helpful staff, competitive price and speedy delivery. What more can you ask for.
21. januar 2019
Uopfordret anmeldelse
A first class service
3. januar 2019
Uopfordret anmeldelse
Love the experience in-store and…
Love the experience in-store and online. I feel cared.
3. januar 2019
Uopfordret anmeldelse
Excellent customer service
Excellent customer service, all my many questions were answered and I even had a personalised demonstration in store too!
19. december 2018
Uopfordret anmeldelse
The people are Kind and helpful.
The people are Kind and helpful.
But if I have to wait for my goods more than four weeks it's bad. Unfortunately they forgot my payment.
19. december 2018
Uopfordret anmeldelse
Besvarelse fra The Flash Centre
Hi Ulf, I'm really sorry about your case, you're right, the notification email of your payment was filtered as spam (despite us getting loads of other notifications from PayPal). I think my colleague sent you a screen grab when we realised what had happened.
In general it takes us no longer than a couple of days to process orders like yours so it's always worth chasing sooner rather than later if you haven't heard from us.
Professional helpful service and keen pricing
Extremely helpful and offered good advice on product choices. Excellent delivery and keen pricing.
14. december 2018
Uopfordret anmeldelse
First class as usual.
11. december 2018
Uopfordret anmeldelse
Quick delivery of my spare part
Quick delivery of my spare part, helped me get my lights back up and running without missing any work.
11. december 2018
Uopfordret anmeldelse
Great price and fast delivery
Great price and fast delivery, recommended.
10. december 2018
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.