Ordered two candles as a present
Ordered two candles as a present. Unfortunately when they arrived one of the candles was mistakenly replaced as wax melts. I got in contact and they sent me a replacement free of charge and were very helpful!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordered two candles as a present. Unfortunately when they arrived one of the candles was mistakenly replaced as wax melts. I got in contact and they sent me a replacement free of charge and were very helpful!
Appalling service, ordered candle on 9th Sept, hasn’t been delivered and all attempts at contact are ignored.
My boyfriend and I love these candles and have been purchasing them for years. However in December he ordered 2 sets of candles for Christmas gifts and after several emails and trying to contact via insta had no response. These totalled to £60 and still haven’t received or gotten a refund!
Starts off ok, then you wait over a month for a delivery, last order on the 4th of Feb hasn't arrived and no reply to my emails about it
Delivery never recieved, 3 weeks ordered. I have recieved goods from similar companies in Northern Ireland and all got to Dublin in time. 4 emails, 1 reply saying it was delivered and no reply to last 3. I would like a refund bearded guy.
Bought 3 packs of candles and got reply to say order was received and then absolutely nothing after that. Sent them 5 emails asking where my order was and no reply whatsoever, I have now had to get my money back through PayPal. Avoid this company.
Very prompt delivery. Securely packaged and with style. A free wax melt was included and all packaging was biodegradable or reusable (candle tin). The package was also sprayed with a delicious scent so it was a luxury to receive. The scents are strong, and wax is from sustainable Soy farms. Would order again.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.