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Terminal3 Anmeldelser 

53
•
TrustScore 1.5 ud af 5

1,4

Betalingsservice
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Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The company is run by complete morons. They are going to bankrupt gaming companies because nobody can make a purchase with the constant blocks and fraud alters. I've never had this problem trying to m... Se mere

Bedømt til 1 ud af 5 stjerner

Blocked my account for no reasons. Asks for drivers license and card details. Reply every 1-2 days and no compensation or anything after they wasted your time so you miss out on events. In a life of p... Se mere

Bedømt til 1 ud af 5 stjerner

this is the worst paymentwall i will ever see in my whole life doing online payments! they forced me to send them very sensitive documents such as passport , ID , driver licanse , selfies , scre... Se mere

Bedømt til 1 ud af 5 stjerner

Slowest turn around time in the industry. These people have the audacity to ask for very personal information to be sent over email to them, when my CC provider has verified the transaction via text w... Se mere

Virksomhedsoplysninger

  1. Betalingsservice
  2. også i
  3. Betalingskortbehandling
  4. Business to business-service

Oplysningerne kommer fra forskellige eksterne kilder

Paymentwall is a Global Payments Platform. We help all businesses process payments from all over the world using credit cards and local payment options - in every single country. Our global team is at your service in 16 offices around the world, sp...

Kontaktoplysninger

1,4

Dårlig

TrustScore 1.5 ud af 5

53 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,4

Alle anmeldelser

(53)

10 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 2 ud af 5 stjerner

Slow service and forced into a situation where I would need it

My payment was put on hold due to fairly valid security reasons, and that is not the issue. The problem is that I was attempting to purchase a game pass for a game where my trial had ended. It took an entire day for the issue to be fixed, and it prevented me from playing the game at all in the meantime. Great way to ruin my Sunday. When this sort of situation arrises, they should be prioritising it and have ready and available staffing to sort it out quickly. It did get solved in the end, and that is the reason for 2 stars instead of one.

30. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

Customer service response was excellent. I wrote to them that there was a duplicate order and they reversed it very quickly. Communication from them was also very fast.

24. maj 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Slowest turn around time in the…

Slowest turn around time in the industry. These people have the audacity to ask for very personal information to be sent over email to them, when my CC provider has verified the transaction via text with me. The worst part is that they take days to respond and the people that miss-out the most because of this ridiculous middle man are their client, in this case PearlAbyss.

22. juni 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

wont use them again

wont use them again. asked for the same ID after saying it was accepted. money was processed but they say its been cancled. weeks later nothing. 50/50 these guys are scammers in there own way.

29. maj 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommend Terminal3, excellent support

Terminal3 support team assisted me in requesting a refund as I couldn’t transfer my purchased bundle to the correct account. The refund has been approved and processed within one day. This is the best customer service better than any customer service

6. maj 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Just my experience

Thank you very much for all your help. You've been a huge help and your customer service has been outstanding in keeping me updated and getting everything taken care of. You've really impressed me with your customer service and changed my opinion on your services after seeing all the charges pop up. I would be willing to use your services in the future if needed due to the customer service response alone. Thank you again for all your help in getting this taken care of.”

21. april 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

i got a little problem with…

i got a little problem with verification for my account,so my payment was suspended and refounded,they helped me to solve all in like 40 minutes,also they was so damn nice and polte,with exaustive reply,i would highly recomend them

11. november 2021
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Site is Slow and Confusing

The site took several minutes to process credit card transaction and made no progress, even though I already received notification from my bank.

I closed it and tried to pay again. Fortunately it did record my previous payment which was found in help page and "put on hold" (which is exceptionally good). A few seconds after I sent my photo ID in payment verification, I received confirmation emails and found the purchased items on website (not terminal3), while both of the original webpage and the verification still look pending / unfinished.

Both of terminal3 and the game developer are at fault here, but there would have been no problem if they can process payment in a few seconds just like everyone else.

If you visit the site, be patient and don't close the window...

22. oktober 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Slow to respond to issues

Slow to respond to issues, payment was processed via paypal, Black Desert told me is was a Paymentwall issue, Paymentwall told me it was a paypal issue, took Terminal3 2day to respond so i opened a dispute in paypal and they just ask you to close the dispute, not at anytime did anyone take responsibility nor offer an apology or explanation, they just point fingers.

9. august 2021
Uopfordret anmeldelse

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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