The party was a good price, But you they book too many parties, there are not enough staff to pick the children entertained, the dancing was only do at the first 3 parties. I am not sure when the cak... Se mere
Virksomheden har svaret
Lokation
Skift lokation10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bit confused by their timing. Had hoped to book a game of bowling for my 2 grandsons & they would eat free. Surprised to learn this policy was suspended in the school holidays ? Surely a time when gra... Se mere
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Great value for money!! Normally go to Hollywood Bowl in speake but there prices are just silly compared to Tenpin two games of bowling at speake worked out at £65!! 🤢 so much more to do too. Defini... Se mere
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Yes it was busy but it is to be expected in the school holidays. We were able to access our lane early, Staff were polite, they cleaned in an orderly manner and the kids enjoyed the bowling.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktoplysninger
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, Storbritannien
- 0333 034 6100
4,2
God
313 anmeldelser
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Great choice of activities
Great choice of activities, bought our grandchildren to soft play and impressed with it. Toilets were clean
13. maj 2026
Besvarelse fra Tenpin - Warrington
Hello Mrs Elaine Snape,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're so glad you were impressed with the soft play and that your grandchildren enjoyed the activities. We're also happy the toilets were clean. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Great value
Easy booking process. Didn't have to wait long to check in once there. Great value for money
13. maj 2026
Besvarelse fra Tenpin - Warrington
Hi Bridie
We're happy to hear that you found our booking process easy and check-in quick! We appreciate your feedback and are so glad you feel you received great value for your money. Best wishes - Clare
Good fun nice place
13. maj 2026
Besvarelse fra Tenpin - Warrington
Hi Dean
We appreciate you taking the time to share your positive experience; we are so happy you enjoyed your visit to our place! Best wishes - Clare
Great facilities but staff need more training
Facilities were great, we enjoyed the bowling and the soft play area. Staff member seemed unsure of offers and pricing and our drinks also took 25 minutes to arrive.
11. maj 2026
Besvarelse fra Tenpin - Warrington
Hi Lauren
We're glad you enjoyed the bowling and soft play. We're sorry the service and pricing information were unclear and for the delay with your drinks. We'll address this to improve. Best wishes - Clare
Besvarelse fra Tenpin - Warrington
Hello Paul,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're glad you enjoyed your experience bowling, drinking, and dining with us. Thank you for your positive feedback; we appreciate it. All the best ~ Laura
Sorry…service was slow getting my…
Sorry…service was slow getting my booking up, slow for drinks and then incorrect. Lane kept breaking. Overall pretty rubbish really!
13. maj 2026
Besvarelse fra Tenpin - Warrington
Hi Vicky
We regret the slow service and lane issues you experienced. We'll review our booking and drinks service, and lane maintenance to improve our guest experience. We hope you will visit again in the future. Best wishes - Clare
We love the new layout and the soft…
We love the new layout and the soft play was a great addition?
6. maj 2026
Besvarelse fra Tenpin - Warrington
Hi Hannah, thank you for taking the time to leave a brilliant 5* review of Tenpin Warrington! We are so pleased you love our new look and fab new soft play area and we can't wait to welcome you back again soon! Best wishes - Mel
Great service
Love the place friendly service from staff and lovely customers. Easy to book and lovely environment
6. maj 2026
Besvarelse fra Tenpin - Warrington
Hello McKenzie, what a brilliant 5* review of Tenpin Warrington! We are really happy to hear you had a fab time with us and found our booking process easy to use and we very much look forward to welcoming you back again soon! Best wishes - Mel
Loving tenpin
We love it here at ten pin, my child and I go regularly, reasonably priced and lots more to do now, since the refurb
2. maj 2026
Besvarelse fra Tenpin - Warrington
Hi Sarah, thanks for leaving Tenpin Warrington a wonderful 5* rating. We are thrilled to hear you and your child always enjoy your visits to us and that you get to take advantage of everything we have to offer. We hope to welcome you back again soon! Best wishes - Kaylee
Everything was lovely
Everything was lovely, my daughter had a beautiful birthday party with you guys!!!! Thank you!!!!
6. maj 2026
Besvarelse fra Tenpin - Warrington
Hi Mirela, thank you for the fab 5* review for Tenpin Warrington! We're delighted to hear that you had a lovely celebration for your daughter's birthday, and we will be sure to pass your kind feedback to our team. We hope to see you again soon! Best wishes - Adelaide
Great atmosphere
Great atmosphere, lots of choice of activities arcade have a great selection of machines.
6. maj 2026
Besvarelse fra Tenpin - Warrington
Hi Steph, thanks for leaving Tenpin Warrington a fabulous 5* rating and review! We're glad you enjoyed the great atmosphere and the wide selection of arcade machines. Thank you for your positive feedback; we appreciate it greatly! We hope to see you again soon! Best wishes - Rosie
Couldnt log in to the interactive darts…
Couldnt log in to the interactive darts by the time i queued up to ask for help only had 15mins left. Waste of time and money
6. maj 2026
Besvarelse fra Tenpin - Warrington
Hello DBe,
Thank you for taking the time to rate Tenpin Warrington 1 star. We regret you had trouble logging in and the limited time to get assistance. We appreciate your feedback and will look into how to improve the experience. We hope that your next experience is a 5 star one. All the best ~ Laura
Great interactive darts and bowling
Great interactive darts and bowling. Check in was easy and everything ran to time. Only slight negative was the tables in the food and drink area were not cleared or wiped down from previous visitors. It was a busy day though but would have been nice to find a clean table.
6. maj 2026
Besvarelse fra Tenpin - Warrington
Hello H Gerrard,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We're glad you enjoyed the darts and bowling and that check-in was easy. We're sorry the tables weren't clean. We'll share your feedback with our team. We hope to see you again soon and that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Warrington Tenpin had a disappointing…
Warrington Tenpin had a disappointing experience during my recent visit. The customer service was quite poor, as there was only one person at the bar, leading to long wait times for our food and drinks ordered to the lane. When we went to inquire about our order, we found our drinks sitting on the bar, with staff claiming they were unable to deliver them due to a lack of staff.
This is not the first time I’ve encountered this issue; every visit seems to have the same staffing problems. If you’re unable to provide proper service, perhaps it’s best not to offer it at all.
Additionally, I faced a serious concern with my son, who is a Type 1 diabetic and was experiencing low blood sugar. Getting assistance for him was difficult, and the two senior staff members we interacted with were not welcoming and lacked people skills.
I hope the management addresses these issues to improve the customer experience in the future.
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra Tenpin - Warrington
Hi, thank you for taking the time to leave a review of Tenpin Warrington. We're sorry to hear about your recent experience and the issues that you were faced with. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible.
Take care,
Kirsty
Terrible service today
Terrible service today , only two on the bar and was ordering from the lanes and never received drinks on many occasions . After waiting for a coffee for 30 minutes I walked to the bar it was on the side probably cold . The young dark haired girl was polite about it and apologised but the older girl with blonde hair pulled a face when I asked for a refund . Food was awful too . It’s such a shame all that money has been spent to do up the place to have rude staff that kill the atmosphere . I will be avoiding !
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra Tenpin - Warrington
Hi Aimee, thank you for taking the time to leave a review of Tenpin Warrington. We're sorry you encountered slow bar service and issues with your order. We appreciate your honest feedback and we will ensure this is passed on to the correct team for future improvement. We do hope you will give us another chance in the future!
Take care,
Kirsty
Long wait for food and lane wasnt clean
29. april 2026
Besvarelse fra Tenpin - Warrington
Hi Alfie, thank you for taking the time to leave a review of Tenpin Warrington. We're sorry to hear that wait times for food were longer than usual and that the lane had not been cleaned. Your feedback is important to us and we will ensure this is passed on to the correct team, for future improvements. Hope to see you again for a much better experience.
Take care,
Kirsty
Great venue, Bad food
Great venue, great fun for everyone but the food was diabolical ! Such a shame, food was cold, very dry, certainly not as advertised, all condiments were missing (salad, sauce, cheese for burgers etc) cost a fortune too, 3 adults and 8 teenagers for a birthday, would definitely visit again for the activities but certainly won’t eat there again
29. april 2026
Besvarelse fra Tenpin - Warrington
Hello Angie,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We're sorry the food didn't meet expectations; we'll address the coldness, dryness, missing items, and cost. We appreciate your feedback and hope to provide a better dining experience in the future. All the best ~ Laura
Amazing atmosphere
Was amazing atmosphere. Great staff and so much fun. We will back again soon. Free car park. And booking was so quick and easy.
26. april 2026
Besvarelse fra Tenpin - Warrington
Hi There,
Thank you for your fantastic 5* review at Tenpin Warrington! We are delighted you've had such a great time whist on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Besvarelse fra Tenpin - Warrington
Hi Alison, thanks for leaving a rating and review for Tenpin Warrington! We appreciate your feedback and are sorry to hear that you didn't enjoy the food during your visit. We'll ensure this is shared with the correct teams for future improvements to be made. We hope to welcome you back again in the future! Best wishes - Rosie
The bowling was brilliant
The bowling was brilliant grandson loved it.
The food was disappointing.
Arcade was expensive winning tickets for small prizes. Not much for kids to play on to win tickets.
But all in all had a brilliant day and memories made
25. april 2026
Besvarelse fra Tenpin - Warrington
Hello Cathy,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We're glad your grandson enjoyed the bowling! We appreciate your feedback regarding the food and arcade ticket options. We'll consider your comments as we improve our offerings. We're happy you made brilliant memories and we look forward to welcoming you back again soon. All the best ~ Laura
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