We bought a package which included 2 bowling games & lunch. The booking process was easy. When we arrived the staff were very helpful. We had a great time bowling & were happy that we could set up th... Se mere
Virksomheden har svaret
Lokation
Skift lokationShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
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Se, hvad kunderne siger
Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... Se mere
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Our time was pure carnage. I understand you have a noisy building. Bowling and games being played with loud music. You had a family come in and were playing on the King Kong game screaming at the to... Se mere
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Lane was ready when we got there, no waiting around, staff were friendly and responsive, there was a slightly longer delay for food but it was starting to get busy so I understand that
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktoplysninger
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Storbritannien
- 0333 034 6100
4,3
Fremragende
165 anmeldelser
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Bowling
Everything was great the only thing we thought was not great is putting every one close to each other on the lanes as there was only 3 other parties in at the time, and when the other parties have small kids it was a bit annoying. You could have spread them out as it was so empty, like they do in restaurants to make it look busy.
23. januar 2026
Besvarelse fra Tenpin - Swindon
Hello Chris, We appreciate your feedback. We're glad you enjoyed your visit overall. We'll review our lane assignment process to better accommodate all guests, especially during quieter times, to improve everyone's experience. Thanks for bringing this to our attention. We do hope to see you again soon. Many Thanks - Kimberley
I booked pizza and bowl for 6 people
I booked pizza and bowl for 6 people. The pizza came automatically which was good but we had to spend some of our hour slot typing in names etc. I think you should be able to insert the names online in advance to save time. Drinks are quite expensive but the staff were nice
21. januar 2026
Besvarelse fra Tenpin - Swindon
Hi Martha, thank you for the 4* rating of Tenpin Swindon. We are sorry to hear that this took up some of the duration of your game. Your feedback is important to us and we will pass this on to the correct team. Hope to see you again soon.
Take care,
Kirsty
Besvarelse fra Tenpin - Swindon
Hi Brian, thanks for leaving Tenpin Swindon a lovely 5* rating and review! We're so happy you had fun and that our staff were nice! Thank you for your positive feedback; we truly appreciate it and we hope to see you again soon! Best wishes - Rosie
It was great and the staff was very…
It was great and the staff was very helpful even thought few machines were out of use the staff was always ready to help. Apologies I forgot the name of our host form my Daughters birthday party she is really great and helpful
18. januar 2026
Besvarelse fra Tenpin - Swindon
Hi Iggy, thank you for leaving Tenpin Swindon an incredible 5* rating. We are so pleased to hear you and your family had a great time with us recently and that our staff had a positive impact on your visit, especially your party host! We hope to welcome you all again soon. Best wishes - Kaylee
Besvarelse fra Tenpin - Swindon
Hi Danielle,
Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a lovely time whilst on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph
Burger and chips were freezing when…
Burger and chips were freezing when they came out, no one ate it.
We asked for warm food but they just gave us a silly laugh. They didn't care. A refund would have been nice if they can't keep the food warm.
22. januar 2026
Besvarelse fra Tenpin - Swindon
Hello there. We are sorry to hear that your meal was cold when brought out to you. We'll investigate this issue to ensure that this does not happen again. We appreciate your feedback. And we do hope to see you again soon for a much better experience. Many Thanks - Kimberley
Although the overall experience was…
Although the overall experience was good, the food was awful, bland and cold, they even miscounted, we had a group of 12 but only brought out 11 meals.
I wont let the food take away from the fun and memories that were made on the day.
22. januar 2026
Besvarelse fra Tenpin - Swindon
Hello there, We appreciate you sharing your experience from your recent visit to our Tenpin in Swindon. We're sorry the food was disappointing and for the miscount. We'll address this with our team to ensure improvements are made. We're glad you still made good memories! We do hope to see you again soon for a much better experience. Many Thanks - Kimberley
All staff very helpful & polite
All staff very helpful & polite
My only down fall was the booking system, it allowed me to book for party of 7 for 1 lane then when arrived was told you were only allowed 6 on a lane which ment we was split up, this was the first time I’ve seen my family in 2yrs & thought it would be a nice bonding session with the kids but didn’t feel like that sadly.
17. januar 2026
Besvarelse fra Tenpin - Swindon
Hi there,
We appreciate your kind words about our staff. We're sorry the booking system caused your family to be split up, especially after such a long time apart. Thank you for your feedback. Best wishes - Clare
Besvarelse fra Tenpin - Swindon
Hi Liz,
Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
We enjoyed bowling but there seemed to…
We enjoyed bowling but there seemed to be a lack of bowling balls between all the lanes, especially ones for adults
10. januar 2026
Besvarelse fra Tenpin - Swindon
Hi Abi
Thanks for taking the time to leave a 3* rating and review for Tenpin Swindon. We appreciate you letting us know about the bowling ball availability. We'll look into this to ensure there are enough options for all our bowlers in the future. Best wishes - Clare
Bowling great but got sick from pizza
My son and two friends met up at the alley and enjoyed the bowling. However, two of them shared a pizza and they both suffered sickness and diarrhoea that kept them off school the following day.
11. januar 2026
Besvarelse fra Tenpin - Swindon
Hi Ian, thanks for leaving Tenpin Swindon a rating and review. We appreciate you letting us know about your son's experience. We're sorry to hear that you son was unwell. Food safety is a top priority for us, please send us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Swindon' and include the details so that we can look into this further. We hope to have an opportunity to welcome you back in the future. Best wishes - Rosie
Besvarelse fra Tenpin - Swindon
Hello there, thank you for taking your time to leave us a excellent 5* review for our Tenpin in Swindon. We are really pleased to hear that you had an excellent time with us and found our staff helpful. We do hope to see you again soon. Many Thanks - Kimberley
The facilities are up to standard
The facilities are up to standard, very organised staff, always there to help.
1. januar 2026
Besvarelse fra Tenpin - Swindon
Hi there,
Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such great time whilst on your recent visit to us. It's great to hear you found the staff well organised and happy to help. We look forward to welcoming you back again very soon! Best wishes- Steph
Besvarelse fra Tenpin - Swindon
Hey Barbara, thank you so much for the lovely 5* rating and review of Tenpin Swindon. We are delighted to hear you had a great time and we look forward to welcoming you back again soon!
Take care,
Kirsty
Offer good value for money
Bowling was good with the offer of pizza and 1 hour bowling for £36, but 2 of us are gluten free so paid extra for chips - knocked off 1 star for no gluten free option available in the offer. Kids had a great time.
1. januar 2026
Besvarelse fra Tenpin - Swindon
Hi Emily, thank you for leaving Tenpin Swindon a wonderful 4* rating. We are so pleased you enjoyed most of your visit to us, but we appreciate the feedback regarding the lack of gluten free options. We hope you'll visit us again soon for another great time! Best wishes - Kaylee
Friendly and lively environment
Friendly and lively environment, easy check in experience
31. december 2025
Besvarelse fra Tenpin - Swindon
Hi Stuart,
Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us! It's great to see you've had such a delightful experience and we look forward to welcoming you back again very soon! Best wishes- Steph
Besvarelse fra Tenpin - Swindon
Hi peter,
Thank you for your amazing 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us, we love to hear all about it and look forward to welcoming you back to the venue again very soon! Best wishes- Steph
Besvarelse fra Tenpin - Swindon
Hello Lisa, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Swindon! We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Best Wishes - Kimberley
Besvarelse fra Tenpin - Swindon
Hi Bala
Thanks for the amazing 5* rating for Tenpin Swindon. We would love to hear more about your visit and hope to see you again in the future. Best wishes - Clare
Prompt and knowledgable staff
22. december 2025
Besvarelse fra Tenpin - Swindon
Hi Oliver
Thanks for taking the time to leave a wonderful 5* rating and review for Tenpin Swindon. We are happy to hear that the team looked after you well during your visit and hope to see you soon. Best wishes - Clare
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