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Tenpin - Exeter Anmeldelser 

209
TrustScore 4 ud af 5

4,0

3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY Exeter, GB


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Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

New facilities, play areas are great! Toilets are 100% better than they were previously! The only thing I would say would be to offer alternative milk for tea/coffee! Not sure I could sink a cockt... Se mere

Bedømt til 4 ud af 5 stjerner

What made it not so great was paying for parking outside and expecting a refund, and being told new system where you use machine inside the building not in the car park, so no refund!! The staff says... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Great new layout. Much better than before. It definitely needed it. Shame the food has had a rise in price and not a rise in food quality. Cheap food sold to you at a high price, minimal pizza... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Had a great time, spent a few hours there playing in the arcade and bowling, free parking for three hours was great. Understandably busy on a rainy day in the holidays but service was great, however c... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Bowlinghal
  2. Bar
  3. Escape room
  4. Lasergame-center
  5. Fritidsklub
  6. Spillehal

Skrevet af virksomheden

Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.


Kontaktoplysninger

  • 3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, Storbritannien

  • 0333 034 6100

4,0

God

TrustScore 4 ud af 5

209 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,0

Alle anmeldelser

(209)

9.962 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Yesterday I took my daughter to the New…

Yesterday I took my daughter to the New shop play in tenpin bowling my daughter loved it. I loved it as well. The only moan I got is the slides could be more faster than the Aircon should be on apart from that everything was perfect. The best place for fun place for my daughter. I’ll be recommending it to everyone. I’ll be coming back here for sure.

1. april 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi Adrian
We're glad you and your daughter had a fantastic time at the new soft play and enjoyed the bowling! We appreciate your feedback regarding the slides and air conditioning; we'll consider it for improvements. We're happy it's the best fun place for your daughter, and we appreciate your recommendation. Best wishes - Clare

Bedømt til 3 ud af 5 stjerner

It seems that there has been huge…

It seems that there has been huge investment in adding lots of extra bowling lanes, which is great, but no new bowling balls. As it was a busy Saturday we couldn’t get any! Our lane had been pillaged while it was stood empty and no-one would give any up! Seems crazy to have spent so much money but not bothered with something so vital!!!

1. april 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi Emma, thank you for taking the time to review Tenpin Exeter! We're sorry to hear that there had been issues with the bowling balls during your visit. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to welcome you back again soon! Best wishes - Adelaide

Bedømt til 1 ud af 5 stjerner

Noisy and service slow…

The noise was so loud it was virtually unbearable. There need to be quiet areas if at all possible. Service was slow

1. april 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi there, thank you for your review. We are sorry for any disappointment caused with the noise levels and our service at your recent visit to Tenpin Exeter. Please be assured all of your feedback will be passed to the relevant team to allow improvements. In the meantime, we hope you will still visit us again soon in the future! Best wishes, Jade

Bedømt til 1 ud af 5 stjerner

Cancelled booking

We had a lane booked for 7pm and on arrival we were told there would be a slight wait on the lane as someone was running over. Not a problem, these things happen. We then proceeded to wait 20 minutes in a bar queue and a further 45 minutes to get on to our lane to start our games.
After completing our first game, we had a quick refreshment break of 10 minutes, only to then see our 2nd game had been cancelled and a new reservation was on the screen.
After approaching the manager, we got told there was absolutely nothing that could be done and that was we were inactive for 10 minutes they removed our game. Despite the party for the next booking very kindly saying they were happy to wait for us to play our final game we still got told no and that nothing could be done. We received ‘compensation’ of a free bowling game, despite the fact this is what I had paid for anyway and were told to give the lane up.
There are new bowling alleys opening in our area and I think going forward we will use these establishments instead.

31. marts 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi Beth, thank you for taking the time to review Tenpin Exeter! We're sorry to hear that there had been a delay to begin your games, that your second bowling game had been cancelled and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Exeter' and we can pass this on to be looked into. Best wishes - Adelaide

Bedømt til 2 ud af 5 stjerner

Very disappointing

Very disappointing. We tried the Temple escape room, and it was definitely not worth £27 each. Incredibly overpriced compared to much better escape rooms in exeter. Today was only the second day it’s open, and half the props were already broken. This meant it took us longer to get out as it wouldn’t work with the correct code. Even with that in mind, it only took us 28 minutes of the given hour to escape. For a 4/5 escape room hardness, that is way too easy. Easiest escape room i’ve done, even easier than 2/5 ones. Worst room i’ve done and somehow the most exspensive. Waste of time and money so very disappointed. The staff were lovely so this is nothing to do with them, they worked hard to keep it clean and running on time.

28. marts 2026
Uopfordret anmeldelse
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi Kira
We appreciate you taking the time to share your experience. We're sorry the Temple escape room didn't meet your expectations regarding price, difficulty, and the condition of the props. We'll pass the feedback across to Houdini's. We're glad you found the staff lovely. Best wishes - Clare

Bedømt til 5 ud af 5 stjerner

Good experience - note car park

No queues and quick set up. Only downfall is the car park notices don’t state you get free parking in tenpin and it’s only when you go to the counter which is when you’ve already paid you see this.

25. marts 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi Natasha
We're glad you enjoyed the quick setup and lack of queues. We appreciate your feedback regarding the parking notices and will review how this information is displayed to improve clarity for our customers. Best wishes - Clare

Bedømt til 5 ud af 5 stjerner

The members of staff were very friendly…

The members of staff were very friendly and helpful. The booking was easy to do online and a great evening was had by all the people I booked for, there were no complaints.

25. marts 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi Joanne, thank you for leaving Tenpin Exeter a lovely 5* rating and review! We appreciate your positive feedback. It's great to hear that our team members were helpful and friendly, and that everyone had a brilliant evening. We look forward to welcoming you back again soon! Best wishes - Rosie

Bedømt til 5 ud af 5 stjerner

Kid's birthday party

We had 6 children attend a 9-year-old's birthday party hosted at Tenpin Exeter. Booking was done online, all straight forward. Party was excellent, staff very attentive (despite having around 5-6 other party groups running at same time). Children all had a great time. The refurb (although still in progress) has really improved the space and it's great to see the site developing further especially given how lacking Exeter tends to be on this sort of entertainment for this age group.

25. marts 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi there, thank you for the brilliant 5* review for Tenpin Exeter! We're delighted to hear that you had a lovely party celebration and that you enjoyed the service from our team and the venue. We will be sure to pass on your kind feedback, and we hope to welcome you back again soon! Best wishes - Adelaide

Bedømt til 5 ud af 5 stjerner

Tuesday values

Good value on a Tuesday and the price of drinks...

You could keep more control though of some of the silly bowling antics of some student types. Who abuse the equipment ?

Just saying...

17. marts 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi Jennifer, what a great 5* review of Tenpin Exeter! We are so pleased you enjoyed your visit and got to take advantage of our fab Tenpin Tuesday deal! We also take on board your further feedback regarding other guests and we will be sure to pass this on to the relevant team! In the meantime, we do hope you will visit us again soon and we look forward welcoming you back! Best wishes - Mel

Bedømt til 1 ud af 5 stjerner

Cost me and friend over 100 quid in…

Cost me and friend over 100 quid in parking fines, they offered no help 👎🏻👎🏻👎🏻

4. februar 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi, thank you for taking the time to leave a review of Tenpin Exeter. We are sorry to hear that a parking fine was issued. The parking is not owned by Tenpin. However, car registrations do need to be entered on arrival to get free parking. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, this will then be marked for the correct team to review and respond.
Take care,
Kirsty

Bedømt til 4 ud af 5 stjerner

Fabulous 10th Birthday Party!

Staff were keen to make our visit as positive as possible which was appreciated. They were approachable and helpful.
The children and adults enjoyed the party and bowling together.

28. februar 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi Catherine, thank you for rating Tenpin Exeter 5*! It's lovely to hear that our team had provided a great service during your visit and that you enjoyed the party celebration and bowling. We look forward to welcoming you back again soon! Best wishes - Adelaide

Bedømt til 3 ud af 5 stjerner

My kids love bowling and it was one of…

My kids love bowling and it was one of my kids birthday and we enjoyed two games together but when booking on the website it said nothing about on going work which tenpin bowling is having in Exeter at the moment only at the front door! the noise was very loud and my kids have autism so abit of an issue and upset this time around but I did say to them it’s not always like this so fingers crossed in July the next time we visit it would be a lot better for them.

2. marts 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi Amanda, thank you for taking the time to leave a review if Tenpin Exeter! We are so pleased to hear that your children enjoy bowling with us, however, we are sorry to hear that the noise is too loud during our refurbishment. We try our best to keep this at a minimum but we understand this is not always the case and may cause some customers to feel a little stressed. We are very sorry for any inconvenience caused and we do hope you will still consider visiting us in the future! Best wishes - Mel

Bedømt til 5 ud af 5 stjerner

Staff couldn’t be more helpful

Great extended venue, staff couldn’t be more helpful, lovely atmosphere.

28. februar 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi there,
We appreciate you taking the time to leave us a wonderful review! We are so glad you enjoyed the atmosphere and that our staff were helpful. Best wishes - Clare

Bedømt til 1 ud af 5 stjerner

Food took an hour

Food took an hour

21. februar 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hello Ryan, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that your food took a while to be served. We will pass your comments onto our team. Our apologies - Kimberley

Bedømt til 5 ud af 5 stjerner

Friendly helpful staff.

Friendly helpful staff.

22. februar 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hello there, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you enjoyed your recent visit to us and found our staff helpful. We do hope to see you again soon. Many Thanks- Kimberley

Bedømt til 4 ud af 5 stjerner

People missing there go cause the…

People missing there go cause the machine missed them them out and went to the next person

19. februar 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hello Phil. We are sorry to hear that the machine skipped people. We will look into this issue to ensure a smoother process for everyone in the future. We do hope to see you again soon. Best Wishes - Kimberley

Bedømt til 5 ud af 5 stjerner

Was great really excited for the…

Was great really excited for the expansion coming up soon

22. februar 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi RE, thank you for leaving Tenpin Exeter a rating and review! We're happy you had a great experience! We appreciate your excitement for the upcoming expansion and thank you for the positive feedback. We look forward to seeing you again soon! Best wishes - Rosie

Bedømt til 2 ud af 5 stjerner

Appreciate work was going on but…

Appreciate work was going on but couldn’t breathe for the dust flying around

22. februar 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hello Daniel,
Thank you for taking the time to rate Tenpin Exeter 2 stars. We are sorry to hear that the refurbishments made your experience a difficult one. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Bedømt til 1 ud af 5 stjerner

Building site

It wasn’t great. It was freezing cold and the place looked like a building site. I was very surprised we were charged full price for what we received.

15. februar 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi Katy, thank you for taking the time to review Tenpin Exeter! We're sorry to hear that the renovations had impacted your visit and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review -Exeter' and we can pass this on to be looked into. Best wishes - Adelaide

Bedømt til 5 ud af 5 stjerner

We made the trip during half term

We made the trip during half term. It was welcoming and clean. We had a great time bowling and arcades. The manager explained everything going on with the refurbishment, which is looking good. We will be back soon

17. februar 2026
Tenpin - Exeter-logo

Besvarelse fra Tenpin - Exeter

Hi Phil, thanks for leaving a rating and review for Tenpin Exeter! We're happy to hear that you enjoyed your visit during half term! It's great to know you found the environment welcoming and clean and had fun with the bowling and arcades. We appreciate you taking the time to share your positive experience and are excited you're looking forward to returning! We look forward to seeing you again soon! Best wishes - Rosie

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