The bowling was good but.. The lane was not clean and clear of food and drink, from the previous users. Could not get hot drinks, because machine not working for the bar staff. Could not get nacho... Se mere
Virksomheden har svaret
Lokation
Skift lokationBroadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB
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Se, hvad kunderne siger
The staff were absolutely brilliant, helpful and went the extra mile. It was not to over crowded and although nothing spectacular, the food offered was perfect for a family, bowling night
Virksomheden har svaret
Enjoyed the bowling with my granddaughter and husband. The reason I dropped a star was the wait for our food, our granddaughter was very hungry after beating her grandparents!
Virksomheden har svaret
Tuesday deal was great. One game for 6 of us with burgers and chips was great price. Didn’t realise the junior burger included chips so I ordered more online and we all had plenty to eat!
Virksomhedsoplysninger
Skrevet af virksomheden
Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.
Kontaktoplysninger
Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, Storbritannien
- 0333 034 6100
4,4
Fremragende
179 anmeldelser
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Besvarelse fra Tenpin - Eastbourne
Hi Martin, thank you for the 4* rating of Tenpin Eastbourne. We're glad to hear that you had a nice time and enjoyed the pool tables. We appreciate your kind words. Hope to see you again soon.
Take care,
Kirsty
Besvarelse fra Tenpin - Eastbourne
Hi Gareth, thank you so much for the excellent 5* review of Tenpin Eastbourne! We are really pleased to hear you had a great visit us. We can't wait to see you again soon for another 5* experience! Best wishes, Jade
The facilities were clean and well…
The facilities were clean and well maintained and the staff were helpful
6. maj 2026
Besvarelse fra Tenpin - Eastbourne
Hi Lee, thank you for rating Tenpin Eastbourne 4*! It's great to hear that our team were able to help and that you found the venue clean. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
Staff need to smile!
The experience was great once it started.
Would have been better if the staff smiled and at least acted as if they knew what was happening. My game wouldn’t start, they said I hadn’t paid, I had I booked online with a 2 for 1 birthday offer!
6. maj 2026
Besvarelse fra Tenpin - Eastbourne
Hello Anon,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We're glad you enjoyed the experience once it began. We regret the initial issues you faced with the game start and the payment confusion regarding your birthday offer. We'll address the team's demeanor to ensure a more positive and informed interaction in the future. Thanks for your feedback and we hope to welcome you back again soon. All the best ~ Laura
Staff demotivated and extremely…
Staff demotivated and extremely unhelpful low standards, dirty and quite chaotic when ordering service
6. maj 2026
Besvarelse fra Tenpin - Eastbourne
Hello Sharon,
Thank you for taking the time to rate Tenpin Eastbourne 2 stars. We appreciate your feedback regarding the team's service and the environment. We'll share this to improve standards, and hope to welcome you back. All the best ~ Laura
Besvarelse fra Tenpin - Eastbourne
Hello Hema,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We're glad you enjoyed your experience with us! Thank you for your positive feedback regarding our atmosphere and staff. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
The staff were so helpfull and…
The staff were so helpfull and attentive Riley our party organiser was amazing food was lovely and on time. I highly recommend it to others
6. maj 2026
Besvarelse fra Tenpin - Eastbourne
Hi Emma, thank you for taking the time to leave such a great 5* review of Tenpin Eastbourne! We are so pleased you had the best time celebrating a birthday and that you would recommend us! We will be sure to pass your lovely feedback on and we very much hope to welcome you back again soon! Best wishes - Mel
Half price Tenpin Tuesday was really…
Half price Tenpin Tuesday was really good value, though the accessibility option is missing from the online booking form :(
29. april 2026
Besvarelse fra Tenpin - Eastbourne
Hi Stephanie,
Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Staff were friendly and attentive and…
Staff were friendly and attentive and the gift bundle for the birthday boy is super generous! Would recommend!
18. april 2026
Besvarelse fra Tenpin - Eastbourne
Hello Leah, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Eastbourne! We are pleased to hear the birthday boy was pleased with his gift. We do hope to see you again very soon. Many Thanks - Kimberley
Besvarelse fra Tenpin - Eastbourne
Hi Natasha,
Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a lovely time whilst on your recent visit to us. It's great to hear you found the venue so organised, and we hope to welcome you back again very soon! Best wishes- Steph
There kicked us out of karaoke
There kicked us out of karaoke, I paid 1 hours worth and got kicked out of 35. very poor service, we was trying to be the next Beyoncé. Very very poor with the way the managers acted. wouldn’t even give me a refund.
28. april 2026
Besvarelse fra Tenpin - Eastbourne
Hello Zac,
Thank you for taking the time to rate Tenpin Eastbourne 1 stars. We appreciate you bringing this to our attention. We're sorry your karaoke experience was cut short and that the service and management interaction did not meet expectations. If you email us your experience at customer.feedback@tenpin.co.uk so we can review this with our head office. We hope that your next experience is the 5 star experience we wish to give all our customers. All the best ~ Laura
We had a good time
We had a good time, the only thing that could be improved is the balls were quite greasy so it was harder to bowl.
29. april 2026
Besvarelse fra Tenpin - Eastbourne
Hello Toni,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We're glad you had a good time. We appreciate your feedback about the bowling balls, and we'll look into improving their condition for a better experience. We hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Enjoyable,but busy
Arrived slightly early. Gave us our Lane number and roughly how long we'd have to wait.
Area was clean.
We had a great game at a great price.
Booking process was easy.
29. april 2026
Besvarelse fra Tenpin - Eastbourne
Hi Sharon, thank you for the 5* rating of Tenpin Eastbourne. We're pleased to hear you had a great time and that everything ran smoothly. We appreciate your kind words and we look forward to your return!
Take care,
Kirsty
Too expensive for many people to enjoy
29. april 2026
Besvarelse fra Tenpin - Eastbourne
Hi Philip, thank you for taking the time to review Tenpin Eastbourne! We're sorry that you found the pricing expensive and we will be sure to pass on your feedback. We have some great deals available on different days of the week which can be found on our website here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes - Adelaide
My son had a lovely time but I couldn't…
My son had a lovely time but I couldn't get to the lanes with my disabled son who was in a pram as we was given lanes right in the middle where there was big party's I asked if we could have the 2 lanes that are separate but they said no they was booked or if I could have the end lanes
So I spent my sons whole birthday walking around
I couldn't even play bowling g because of this and I spent 100 for us all to play
29. april 2026
Besvarelse fra Tenpin - Eastbourne
Hi Jennifer
We're sorry your son's birthday visit wasn't ideal. We regret that the lane placement made it difficult for you to participate and that we couldn't accommodate your request. We'll review our lane allocation process to improve accessibility for all guests. Thank you for your feedback. Best wishes - Clare
Fab birthday party at laser tag for my…
Fab birthday party at laser tag for my son’s 9th birthday! Staff were great with the kids, food came out quickly when they had finished playing. Will be booking again for my younger sons birthday
29. april 2026
Besvarelse fra Tenpin - Eastbourne
Hello Georgie, Thank you for taking your time to leave us an amazing review. We are so pleased to hear that you had a great time at our Tenpin in Eastbourne, celebrating your son's birthday! We are so pleased to hear that everyone had a wonderful time with us. We do hope to see you again very soon. Many Thanks - Kimberley
The Sunday sessions really are great…
The Sunday sessions really are great value and the staff at Eastbourne are always friendly and very helpful.. It’s just an overall affordable great and fun experience every time..! 👌🏼
15. april 2026
Besvarelse fra Tenpin - Eastbourne
Hi Mark, thank you for the lovely 5* rating and review of Tenpin Eastbourne. We're delighted to hear you had a fantastic time and were able to take advantage of our Sunday Session. We look forward to your return!
Take care,
Kirsty
Pretty fun no complaints
1. april 2026
Besvarelse fra Tenpin - Eastbourne
Hi there
We appreciate your 5-star rating! We are so glad you had a fun experience with no issues, and we hope to see you again soon! Best wishes - Clare
No support from staff
When we arrived and booked it they just told us someone would be over soon. When the staff member came over she literally just stood there (this was 10 minutes into the party also). She didn’t direct us to fill out the forms - which could have been whilst we were waiting instead of when a bunch of excited 8 years old were running wild. She then continued to stay silent in the prep room and gave no instructions on the packs and the rules. We asked if she wanted to go through any and she just pointed at a screen. We presumed someone would essentially ‘run’ or at least support the party and the literally did nothing and did not communicate with us. When the kids came out for a break when didn’t know it was a break and thought it was over. We had to keep going to ask for more drinks instead of them keeping them topped up. The kids had fun but we thought the staff member assigned to the party would bring some energy, fun and support.
17. april 2026
Besvarelse fra Tenpin - Eastbourne
Hello Sereena, thank you very much for taking the time to leave a review of Tenpin Eastbourne! We are really sorry to hear that your party booking was not as enjoyable as we would have hoped! We pride ourselves on excellent customer service so it is very disappointing to hear this was not the case! Please be assured all of your feedback will be passed to the relevant team to ensure improvements are met and in the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Eastbourne' Best wishes - Mel
Booking service very helpful and good.
Booking service very helpful and good.
Very pleasant time with 5 year old twins who e joyed their treat.
15. april 2026
Besvarelse fra Tenpin - Eastbourne
Hi Rodney,
Thank you for your lovely 4* review at Tenpin Eastbourne! We are delighted you found the staff so friendly on your recent visit to us. We love to hear all about it and we hope to welcome you back again very soon for hopefully a 5* experience. Best wishes- Steph
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