Olivia was very professional and helpful with a very empathetic demeanor, as we had two SEN children. The facilities were good and the food was good. My wife claimed that the onion rings were the best... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We booked online as a team specifically so we could compete against each other. Unfortunately, we had to wait a long time for lanes to become available, and when lanes were eventually assigned, our gr... Se mere
Virksomheden har svaret
The staff were very helpful. Unfortunately the fuse went off in the karaoke room so the lights turned off, scaring my niece who has sensory issues. The manager spoke very kindly to my niece who was t... Se mere
Virksomheden har svaret
me and my partner had an absolutely brilliant time using the arcade, playing pool and having a few cheeky drinks. but a special mention to a member of the team autumn, she was amazing! quick and frien... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tenpin Dudley is easy reach from Dudley town centre, Wolverhampton, Stourbridge and across the Black Country. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the West Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dudley, sorted.
Kontaktoplysninger
Castle Gate Park, Castlegate Way, DY1 4TA, Dudley, Storbritannien
- 0333 034 6100
4,3
Fremragende
149 anmeldelser
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Besvarelse fra Tenpin - Dudley
Hi John, thank you for rating Tenpin Dudley 5*! We're so glad your son had a good experience. We hope to welcome you again soon for hopefully another 5* experience! Best wishes, Jade
Besvarelse fra Tenpin - Dudley
Hi Ryan, thank you for rating Tenpin Dudley 5*! We appreciate this lovely comment and hope to see you again soon. Best wishes, Jade
Happy days
Staff were great again. The place was really tidy to say how busy it was. We come about 3 time a month and never had a bad time. Thanks aging and we will see you again soon.
13. maj 2026
Besvarelse fra Tenpin - Dudley
Hi Leighton, thank you for the 5* review for Tenpin Dudley! We're so pleased to hear that you had a great visit and that you enjoyed the venue and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Besvarelse fra Tenpin - Dudley
Hello Tom.
Thank you for taking the time to rate Tenpin Dudley 5 stars. We're happy to hear that you found our place nice and quiet, and that you enjoyed our great Tuesday price. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Great price on 50% Tuesdays
Great price on 50% Tuesdays, makes a night out really affordable. the refurb looks great and we really enjoyed our games.
13. maj 2026
Besvarelse fra Tenpin - Dudley
Hello Customer 9,
Thank you for taking the time to rate Tenpin Dudley 5 stars. We're happy you found great value with our Tuesday offer and enjoyed the updated look and your games. Thank you for your excellent rating and we look forward to welcoming you back again soon. All the best ~ Laura
Amazing bowling offers
6. maj 2026
Besvarelse fra Tenpin - Dudley
Hi Anujya, thank you for leaving Tenpin Dudley a lovely 5* rating and review! We're delighted to hear that you find we have great offers available and we greatly appreciate you leaving us this kind feedback. We can't wait to see you again in the future! Best wishes - Rosie
The bowling was fine
The bowling was fine, but we think the karaoke that we booked for the same day was somewhat overpriced, so we won't be doing that again, staff were great though.
6. maj 2026
Besvarelse fra Tenpin - Dudley
Hi Tariq, thank you for rating Tenpin Dudley 4*! We really appreciate this feedback and will be sure to pass the comments on. We hope to see you again soon. Best wishes, Jade
Treat for grandchildren
Took my two grandchildren last Sunday. I didnt know how to set anything up but a really helpful member of staff came and did it for us. We had the barriers up to help all of us and had a great time. Will return.
3. maj 2026
Besvarelse fra Tenpin - Dudley
Hi Christine, thank you for taking the time to leave a lovely 5* review of Tenpin Dudley! We are really happy to see you had the best time with your grandchildren and were helped by one of our fab team members and we hope to welcome you back again soon! Best wishes - Mel
Besvarelse fra Tenpin - Dudley
Hi David, what an amazing 5* review of Tenpin Dudley! We are so pleased to see you had a great time and we can't wait to see you again soon! Best wishes - Mel
Besvarelse fra Tenpin - Dudley
Hello Nicola,
Thank you for taking the time to rate Tenpin Dudley 4 stars. We're happy you had a good day celebrating your granddaughter's 8th birthday! Thank you for sharing your experience with us. We hope that your next visit is a 5 star experience. All the best ~ Laura
Brilliant night the bowling machine was…
Brilliant night the bowling machine was easy to use and all the staff was friendly would highly recommend
6. maj 2026
Besvarelse fra Tenpin - Dudley
Hi Robert, thanks for leaving a rating and review for Tenpin Dudley!
We appreciate your 5-star rating! We're happy you had a brilliant night and found the bowling machine easy to use. It's great to hear our team was friendly. We look forward to seeing you again soon! Best wishes - Rosie
Staff were friendly
Staff were friendly, helpful and informative. The atmosphere was great, but the food was dreadful. Hosted a kids birthday party in the soft play and not one kid ate their food, it was cold, dry and tasteless.
3. maj 2026
Besvarelse fra Tenpin - Dudley
Hello Kim Swinnerton,
Thank you for taking the time to rate Tenpin Dudley 4 stars. We appreciate your feedback. We're glad that you found our staff friendly and the atmosphere great. We're sorry to hear the food at the kids' birthday party was not up to standard and will review this. All the best ~ Laura
Staff were friendly
Staff were friendly. Place was spotless. Brill choice of things to do.
3. maj 2026
Besvarelse fra Tenpin - Dudley
Hello Adam,
Thank you for taking the time to rate Tenpin Dudley 5 stars. We appreciate your fantastic feedback! It's great to hear that you found our staff friendly and the venue spotless, with a brilliant choice of activities. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
There weren’t enough balls for the…
There weren’t enough balls for the tenpin. After 10 mins of requesting I received only 2 balls.
3/4 in total and accepted green one all were heavy balls and children were aged 8-12 who were playing.
Than I ordered nacho’s, the food did not come even after waiting went to the tills and asked they said coming. But 5 mins later it did not come. Then a staff member came to check for the receipt. I show them the apple pay receipt paid £8.95 for nachos. In total after 25 mins nachos arrived.
This is genuine review.
6. maj 2026
Besvarelse fra Tenpin - Dudley
Hello Kamaljit,
Thank you for taking the time to rate Tenpin Dudley 2 stars. We appreciate you taking the time to share your experience. We're sorry the bowling ball selection was limited and the nachos took longer than expected. We will review this with our team to improve our service. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Brilliant experience
I had an issue using my 2 4 1 online so went in and the lovely Autumn said she couldn't put this through and to call customer services. She was so sympathetic and lovely. Just before I got there the customers in front were so rude and literally threw the money at her. They were short and just walked away without any communication. Someone from that party just walked up to her and threw her the remaining money. She handled it like a pro and smiled through it. Anyway,I called customer services and the lady on the phone sorted out my issue instantly and booked me in for bowling with my children straight away. Autumn at the till signed us in and off we went to play.
1. april 2026
Besvarelse fra Tenpin - Dudley
Hi Tina, thank you for the lovely 5* review for Tenpin Dudley! We're so pleased to hear that you had a brilliant experience, that our team were able to assist you with your booking and that you enjoyed the customer service from Autumn. We will be sure to pass on your kind feedback, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Booked with Burger meal with my Bowlinh…
Booked with Burger meal with my Bowlinh game but they said they had problem and no burgers available so they gave us very small, well tiny pizza you could ever imagine so wasn’t happy as no other alternative option was given!
21. april 2026
Besvarelse fra Tenpin - Dudley
Hi Harpreet, thank you for taking the time to review Tenpin Dudley. We're sorry for any disappointment caused with the food on your recent visit. We will be sure to pass this feedback on and do hope you will give us another chance and visit us again. Best wishes, Jade
To little staff
To little staff, had to wait to book in and get served at the bar, only one person doing both as far as I could see. Ladies toilets smelt awful, urine and toilet paper all over the floor, no soap in dispenser.
25. marts 2026
Besvarelse fra Tenpin - Dudley
Hi Angela, thank you for leaving a review of Tenpin Dudley! We are very sorry to hear there was a long wait at the bar on your recent visit and that the female toilets were not up to our usual high standard! We will be certain to pass your feedback on to ensure future improvements and we do hope you will still consider visiting us in the future! Best wishes - Mel
Besvarelse fra Tenpin - Dudley
Hi there,
Thank you for your fantastic 5* review at Tenpin Dudley! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Had a 3 person £10 bowling and food…
Had a 3 person £10 bowling and food night.
They informed us when we got there (we booked around 4 nights prior) that they had no grill, no fryers so we couldn't have food. They then informed us they could do pizza but it would be a kids pizza and very small.
5 mins before leaving I finally found someone and asked about the food, the rushed back and talked to manager and people and they all looked confused and as we finally left they brought them out and it was two hand sized round pizzas that were burnt and inedible.
Asked for partial refund and was told no.
Sadly won't be coming back again.
16. april 2026
Besvarelse fra Tenpin - Dudley
Hi Karl, thank you for taking the time to review Tenpin Dudley! We're very sorry to hear that there had been issues with the food order and for any disappointment caused. So that we can discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Dudley', and we can pass this to the correct team to be looked into. Best wishes - Adelaide
Booked online
Booked online, paid for 3 Thursday 2 games of bowling and burger meal for myself, and two disabled individuals (one in powered wheelchair).
Arrived and was told there’s no food. I asked to book us in for next Thursday same time for comp and was told can’t do that. Then was told they had pizza so the two lads was at least satisfied with the fact they would get some food.
Pizza came and was the little microwave ones cut into 4 slices.
Never go again
21. april 2026
Besvarelse fra Tenpin - Dudley
Hi Keiran
Thank you for your review. We're sorry your experience did not meet expectations due to the food issues and booking difficulties. We'll share this with our team to improve our service. We appreciate your feedback. If you would like to speak to someone about your visit please email customer.feedback@tenpin.co.uk with the details of your visit and the subject "Review - Dudley". We can then reach out to you directly. Best wishes - Clare
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