I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... Se mere
Virksomheden har svaret
Lokation
Skift lokationValley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was easy to book. Everyone had fun, we used the arcade and bar while waiting for lanes to become available. They were free by the time of our booking. Went smoothly. Only reason I have not given fu... Se mere
Virksomheden har svaret
Upon arrival there was not many people waiting to be served, great customer service at the desk, we were allocated our lane quickly. When it came to ordering drinks, very slow service and the wrong dr... Se mere
Virksomheden har svaret
TENPIN are always a pleasure to book with, they make everything easy, applying offers and discounts, ammending bookings, getting through to customer service online. Its always really easy to speak t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Kontaktoplysninger
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, Storbritannien
- 0333 034 6100
4,1
God
216 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff are very slow when busy
The staff are very slow when busy. And I don’t get why when you’re not finished bowling there are people waiting to bowl on your lane when loads of lanes were available. Unorganised place
24. juni 2026
Besvarelse fra Tenpin - Croydon
Hello Rianna,
Thank you for taking the time to rate Tenpin Croydon 1 star. We appreciate you sharing your feedback. We are sorry to hear about your recent experience and the issues you encountered with our service and lane management. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Staff was friendly and quick to assist…
Staff was friendly and quick to assist when u have a problem.
17. juni 2026
Besvarelse fra Tenpin - Croydon
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Croydon! We do hope to see you again very soon. Many Thanks - Kimberley
Customer service was brilliant
Customer service was brilliant! The lady that sever our game was so patient on waiting for our other guests to arrive
Very clean!!
17. juni 2026
Besvarelse fra Tenpin - Croydon
Hi Joshua, thanks for leaving Tenpin Croydon a lovely 5* rating! We're so happy to hear you had such a brilliant experience with our customer service and found our facilities very clean! We appreciate your kind words and hope to see you again soon! Best wishes - Rosie
Broken down everything
Waiting for drinks takes about 15 minutes for cokes machines are all broke shut down
17. juni 2026
Besvarelse fra Tenpin - Croydon
Hi Bob, thank you for leaving Tenpin Croydon a rating and review. We are sorry for the delay with your drink order, and we apologise for any inconvenience this caused during your visit. We will ensure that your feedback is shared with the correct teams for future improvements to be made. We hope to welcome you back in the future for a better experience! Best wishes - Rosie
Great afternoon my family had fun
Great afternoon my family had fun. My only complaint is cleanliness. There were used jugs and glasses and litter that needed cleaning but was not done for the whole hour and 45 minutes we were there.
10. juni 2026
Besvarelse fra Tenpin - Croydon
Hi Emelia,
Thank you for your lovely 4* review at Tenpin Croydon! It's great to hear you've had such a great time whilst on your recent visit to us. We are very sorry to hear the cleanliness of the venue was not up to standards. We will ensure this is passed across to the correct team to make any future payments needed. We hope to welcome you back again very soon! Best wishes- Steph
Helpful staff and good plays
10. juni 2026
Besvarelse fra Tenpin - Croydon
Hi Agnelo
We're delighted you enjoyed your visit and found our team helpful. Thank you! Best wishes - Clare
The people of the bar
The people of the bar, they are very unexperience and can be rude aswell, very bad experience whith them!!
10. juni 2026
Besvarelse fra Tenpin - Croydon
Hi there
Thank you for your feedback. We are concerned to hear about your experience and are addressing this with our team. Best wishes - Clare
The karaoke room was really hot and…
The karaoke room was really hot and humid inside. There is no ventilation or AC. Songs are quite limited. Sound quality is quite good but not mindblowing.
10. juni 2026
Besvarelse fra Tenpin - Croydon
We appreciate your feedback. We're sorry the room was uncomfortable and song selection limited. We'll address these concerns. Best wishes - Clare
Great place to hang out with the family…
Great place to hang out with the family and children. Lots of activities to do.
However, the place is extremely unsanitary, they are not disinfected at all, the tables we not wiped. The bathroom is filthy and the smell of sewage kept arising in the atmosphere while bowling. Bar area looked clean, but the surfaces were sticky.
I think it is a good idea to implement some hand sanitizer stations around.
I no longer visit, as often I could, because I feel like the environment is filled with bacteria. But it is a very nice place to take the family.
The location is perfect for me, the booking process was smooth and easy. The guy that served us drinks was very helpful and polite.
Also, it's a great idea to give staff name tags.
10. juni 2026
Besvarelse fra Tenpin - Croydon
Hello there, Thank you for taking your time to leave us a 4* review for our Tenpin at Croydon! We are so pleased to hear that you enjoyed our facilities and were pleased with the activities that we have available. However, we are disappointed to hear that you found our location untidy during your visit. We will pass your thoughts and suggestions onto our team. We do hope to see you again vert soon. Many Thanks - Kimberley
I took my son with a group of friends…
I took my son with a group of friends for his birthday. The place is grubby with rubbish on the floor, uncleared and sticky tables. The food isn’t very appealing but edible. They had fun doing the bowling and the selfie camera was fun.
10. juni 2026
Besvarelse fra Tenpin - Croydon
Hello Kerry
Thank you for taking the time to rate Tenpin Croydon 2 stars. We appreciate your feedback regarding your son's birthday visit. We're sorry to hear about the cleanliness issues and food quality. We are addressing these concerns to improve our guest experience. We're glad the bowling and selfie camera were fun. We look forward to welcoming you back again soon and hope that your next visit is a 5 star experience. All the best ~ Laura
Kind and understanding workers!!
Quick and easy as always, came for bowling and karaoke with a friend. Staff were helpful, friendly and polite, even appreciated the fact they helped fix a broken microphone when we kept coming back to return it, explaining we didn’t mind sharing the one. Big thanks!
10. juni 2026
Besvarelse fra Tenpin - Croydon
Hi there,
Thank you for your fantastic 5* review at Tenpin Croydon! It's great to hear you've had such a great time whilst on your recent visit to us. We are delighted that you found the staff so friendly, We will ensure this is passed across to the correct team and look forward to welcoming you back again very soon! Best wishes- Steph
Fun Family Activity
It was a brilliant afternoon with family. Great venue, free parking, no longer need to wear bowling shoes, just bring your trainers but no flip flops. Definitely recommend this venue. Will be back for my birthday 22 June. 🎉
7. juni 2026
Besvarelse fra Tenpin - Croydon
Hi there,
Thank you for your fantastic 5* review at Tenpin Croydon! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Besvarelse fra Tenpin - Croydon
Hi Andrew
We are happy to hear that you found us to be good value for money. We appreciate the 5* rating. Best wishes - Clare
Fun day out bowling and in the arcade.
Fun day out bowling and in the arcade.
Friendly staff and booking process easy!
3. juni 2026
Besvarelse fra Tenpin - Croydon
Hi Melissa, thank you for the excellent 5* review for Tenpin Croydon! We're so pleased to hear that you had a fun day out and that you found it easy to book. We look forward to welcoming you back again soon! Best wishes - Adelaide
Great staff
Great staff, food was good and came on time. Lane was ready when we got there.
3. juni 2026
Besvarelse fra Tenpin - Croydon
Hi there
We're so glad you enjoyed your visit! It's wonderful to hear our staff and food met your expectations. We hope to see you again soon! Best wishes - Clare
Staff were really friendly and helpful
Staff were really friendly and helpful. Our Year 6 children had a great time!
3. juni 2026
Besvarelse fra Tenpin - Croydon
Hello Kelly, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Croydon. We are thrilled to hear that the children enjoyed it too! We do hope to see you again very soon. Best Wishes - Kimberley
Besvarelse fra Tenpin - Croydon
Hello there, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that your family had a great time with us! We do hope to see you again very soon. Many Thanks - Kimberley
Nice event - Short of staff!
Nice event - short of staff!
1). Food was basic but ran out of salt & Ketchup?
2). 15-20 mins queue for drinks one 1 person serving.
3. juni 2026
Besvarelse fra Tenpin - Croydon
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Croydon. We are pleased to hear that you enjoyed the event but found us short staffed. We will pass your feedback onto our team to help us gain those final stars. We do hope to see you again very soon. Many Thanks - Kimberley
Besvarelse fra Tenpin - Croydon
Hi Debbie,
Thank you for your fabulous 5* review at Tenpin Croydon! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Great Family Fun for All Ages
Had a great time with family for a birthday celebration.
Easy pre-booking and payment, staff were polite and ample parking.
30. maj 2026
Besvarelse fra Tenpin - Croydon
Hi Tony, thank you for the lovely 4* review of Tenpin Croydon! We are so pleased you had a great time and found our booking process easy and we very much look forward to welcoming you back again soon! Best wishes - Mel
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.