Celebrated daughter’s 13th birthday and staff were very helpful and polite. The facilities were great and the kids and adults really enjoyed themselves. We did two games and had drinks & crisps as we... Se mere
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Since Covid they have made the bowling seating area so small that it’s not fun or comfortable to enjoy the time with the group your with A new design where groups can sit opposite each other to full... Se mere
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Had a great evening at Bexleyheath Tenpin. I booked this over phone because I have two access passes and I could not work it out on website. It was all booked and explained to me that no access pas... Se mere
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Very efficient service, quickly onto lane with drinks being served in a timely manner. Very clean with great atmosphere in the place .good quantity of screens to watch when seated ,nice choice of dish... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tenpin Bexleyheath in southeast London is a short walk from the Broadway and easy reach from Welling, Sidcup, Dartford and Crayford. With 28 bowling lanes kitted out in dynamic LED lighting, there’s space for spontaneous strikes, big group take-overs and everything in between. Lighter balls and bumpers for the little ones. Bragging rights for everyone else. And it’s not just bowling. Rack ’em up on the pool tables, settle scores on air hockey, get competitive at table tennis and lose yourself in a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Bexleyheath, sorted.
Kontaktoplysninger
Albion Road, Bexleyhealth, Kent, DA6 7LS, Bexleyheath, Storbritannien
- 0333 034 6100
4,2
God
217 anmeldelser
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Great time with Family
Atmosphere was great
Great deals
Fun family time for a birthday ! 🎈
3. februar 2026
Besvarelse fra Tenpin - Bexleyheath
Hi Leah, thank you for leaving a rating and review for Tenpin Bexleyheath! We're so pleased you enjoyed your experience with us! It's wonderful to hear that you had fun with your family and appreciated the atmosphere and deals for the birthday. We're looking forward to seeing you all again in the future! Best wishes - Rosie
Besvarelse fra Tenpin - Bexleyheath
Hi Jenna, thanks for taking the time to leave Tenpin Bexleyheath a lovely 5* rating! We're glad you had fun and that our team provided great service even during a busy time. Thank you for your positive feedback! We can't wait to see you again in the future! Best wishes - Rosie
Staff were friendly bowling was set up…laid back bowling experience
Staff were friendly bowling was set up quickly and it was easy to add names
16. januar 2026
Besvarelse fra Tenpin - Bexleyheath
Hi Louise
We're happy to hear that our staff's friendliness and the ease of setting up your bowling gave you a 5* experience at Bexleyheath . Thank you for your positive feedback! Hope to see you soon. Best wishes - Clare
it was a very good experience
29. januar 2026
Besvarelse fra Tenpin - Bexleyheath
Hello
Thank you for taking the time to rate Tenpin Bexleyheath 5 stars. We are delighted that you had a good experience. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
The waiting time was far too long
The waiting time was far too long, especially considering we had pre-booked. When we arrived, the queue at reception was already very long. Once our name was finally called, we were sent to the wrong lane and had to return to reception to be redirected to the correct one.
After we started our game, a member of staff approached us halfway through to ask if we would move lanes because they had double-booked ours. There was no offer of a complimentary game or any form of compensation for the inconvenience.
They were clearly short-staffed, and the food we ordered took around 30–45 minutes to arrive. When it did, it was freezing cold, so I had to return it and request it to be remade.
After finishing our bowling game, we went to the arcade. The cost of the prizes was extremely high, and I spent over £50 on arcade games. When we redeemed our tickets, we discovered that the prizes were overpriced and poor quality. We were offered a toy that was broken, exchanged it for another, only to find that one was also broken. After leaving the arcade, my son removed the tag from the toy, and the head snapped off completely.
24. januar 2026
Besvarelse fra Tenpin - Bexleyheath
Hello, thank you for taking the time to leave a review of Tenpin Bexleyheath! We're very sorry to hear that the the waiting time was longer than we would like and that you were asked to move lanes during play. We are also sorry to hear that there was a long wait for your food! Your feedback is extremely important to us so please be assured all will be passed on to the team and in the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the heading as 'Review - Bexleyheath' We do hope this will not stop you from visiting us again in the future and we look forward to welcoming you back again soon! Best wishes - Mel
Birthday treat for my daughter 🎳
Took my daughter and a couple of her friends for her birthday.
Check in was quick and all girls were soon have fun bowling .
After the games had finished my daughter and her friends went into the arcade and spent
Far too much money on the machines 😬 a couple of the machines broke while we was there taking our money then not providing the game so we asked for assistance, one team member was great but the other was quite stroppy like it was too much effort and how dare we’ ask her for help.
Overall though it was a good trip and my daughter and her friends had a great time.
24. januar 2026
Besvarelse fra Tenpin - Bexleyheath
Hi Kerrie
We're glad your daughter and her friends had a great time bowling. We appreciate your feedback regarding the arcade machines and the team member's behavior. We will address this to improve our service. Thank you for bringing this to our attention. Best wishes - Clare
Good but a little niggle
Generally the experience was good. There seemed to be plenty of staff who were helpful and friendly. Everything went smoothly from check in, we played 2 games of bowling and then some arcade games.
A small niggle would be the way they allocate prizes from the arcade. Obviously my daughter wanted to play games for tickets. She won enough to get the prize she wanted and had already seen in the display cabinet at the reception desk. There were 4 styles to choose from but they only had 2 styles in the cupboard and she was told she couldn't have the one off display. To a child, this is devastating news! 😂What is the point of having something on display they can't give a child after they've spent half an hour choosing. Not to mention the parent who has to deal with the fallout and then has to wait another half an hour whilst they choose again! 🙄
25. januar 2026
Besvarelse fra Tenpin - Bexleyheath
Hi there, thank you for the 4* review for Tenpin Bexleyheath! We're so pleased to hear that you had a good experience and that you enjoyed the bowling. We really appreciate your feedback about the arcade prizes and we apologise for any disappointment caused. We will ensure this is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Very friendly and helpful staff
Very friendly and helpful staff. Quick checking in and getting lane. Drink order was quick.
11. januar 2026
Besvarelse fra Tenpin - Bexleyheath
i Kristn, thank you for leaving Tenpin Bexleyheath a lovely 5* rating and review! We're glad to hear that you enjoyed your experience with our friendly staff and quick service. Thank you for your positive feedback; we appreciate it greatly! We hope to see you again in the future! Best wishes - Rosie
Family
Me and the whole family went, the experience was epic we could have fun and also listen to music had. A lovely birthday!
18. januar 2026
Besvarelse fra Tenpin - Bexleyheath
Hello there, thank you for taking your time to leave us some great feedback! We are really pleased to hear that your family loved your recent visit to us. We do hope to see you again soon. Best Wishes - Kimberley
Took the grandchildren bowling booked…
Took the grandchildren bowling booked in and was told they would call over the tannoy when the lane was ready - 20 mins later went to ask no one on the desk lots of people waiting. Told to go to our lane people still on it so waited another 10 mins for them to leave it was full of dirty food containers and cups etc asked for it to be cleaned but nobody came so had to clean ourselves. Disappointing visit.
17. januar 2026
Besvarelse fra Tenpin - Bexleyheath
Hi Debbie, thank you for leaving feedback for Tenpin Bexleyheath. We are really sorry to hear your recent visit to us was not up to our usual high standards. If you would like to discuss any of this further, please pop us an email at customer.feedback@tenpin.co.uk with the subject as 'Review - Bexleyheath'. Please include any other information not already here. Once again, we are really sorry to hear this and we hope you'll consider visiting us again in the future. Best wishes - Kaylee
Aggressive behaviour from staff
I was extremely disappointed with our visit at Christmas. Following this complaint I have received an apology and a refund: Bowling is an expensive outing for our family, something we usually reserve for special occasions. I visited with my two sons and had booked two games.
While playing, we took a few cans of cola out of our bag, unaware that this was an issue. Without warning, the situation escalated dramatically. A security guard suddenly stood directly in front of me, with a member of staff behind him, shouting at me about the drinks. Their behaviour was aggressive, confrontational, and completely inappropriate.
The incident was shocking and ruined what should have been an enjoyable experience. My son, who is autistic, became very distressed, and understandably so. I was also extremely upset by how we were treated.
Had there been clear signage at the table, an announcement over the tannoy, or if a member of staff had approached us politely to explain the policy, we would of course have complied. Instead, the response was unnecessarily hostile and disproportionate to the situation.
This experience overshadowed the entire visit and left us feeling embarrassed and unwelcome. Sadly, as a result, we will not be returning.
27. december 2025
Uopfordret anmeldelse
Besvarelse fra Tenpin - Bexleyheath
Hi Mark, thank you for leaving feedback for Tenpin Bexleyheath. We are really sorry to hear that your visit to us over Christmas was not up to our usual high standards. We would like another opportunity to look into this for you, so please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Bexleyheath'. Please include any other information not here and any other points you would like to discuss. Once again, we are incredibly sorry for this and look forward to hearing from you soon. Best wishes - Kaylee
Besvarelse fra Tenpin - Bexleyheath
Hello there. We're happy to hear that our staff was friendly and helpful! Thank you for your positive feedback and for sharing your experience with us. We do hope to see you again soon. Many Thanks - Kimberley
Amazing stuff and lots of fun
Amazing stuff and lots of fun. Quick service, reasonable prices.
18. januar 2026
Besvarelse fra Tenpin - Bexleyheath
Hi Krystian, thank you for the fabulous 5* review for Tenpin Bexleyheath! We're so pleased to hear that you had a fun visit and that you enjoyed the service and pricing. We can't wait to see you again soon! Best wishes - Adelaide
it was very very fun!!
17. januar 2026
Besvarelse fra Tenpin - Bexleyheath
Hi there, thank you for taking the time to review Tenpin Bexleyheath! We're so pleased to hear that you had a very fun visit, and we can't wait to see you again soon! Best wishes - Adelaide
Staff all polite & friendly good value for money
Staff all polite & friendly, good value for money. Food is good too.
22. januar 2026
Besvarelse fra Tenpin - Bexleyheath
HI Joann, thank you for the lovely 5* rating and review for Tenpin Bexleyheath! We're so pleased to hear that you enjoyed the service from our team and the food. We look forward to seeing you again soon! Best wishes - Adelaide
Besvarelse fra Tenpin - Bexleyheath
Hey Lyndsey, thank you for the brilliant 5* rating of Tenpin Bexleyheath. It's great that you had an enjoyable visit. Hope to see you back again soon for another fun time.
Take care,
Kirsty
Besvarelse fra Tenpin - Bexleyheath
Hi
Thanks for the super 5* rating for Tenpin Bexleyheath. We're glad you enjoyed your experience with us. Thank you for your positive feedback; we appreciate it. Hope to see you back soon. Best wishes - Clare
Great activity in the winter with kids
Great activity in the winter when you have kids, place was busy but staff were very good in keeping everything moving particularly in the restaurant
11. januar 2026
Besvarelse fra Tenpin - Bexleyheath
Hi Louise, thank you for the lovely 4* rating of Tenpin Bexleyheath. We are pleased to hear you had a fun time and we look forward to welcoming you back again soon.
Take care,
Kirsty
Staff were very helpful no queues food…
Staff were very helpful no queues food came quick
10. januar 2026
Besvarelse fra Tenpin - Bexleyheath
Hi there, thanks for leaving Tenpin Bexleyheath a lovely 5* rating and review! We're happy to hear that our staff were helpful and your food arrived quickly without long waits. Thank you for taking the time to review your experience and we look forward to seeing you again in the future. Best wishes - Rosie
Reception staff very helpful
Reception staff very helpful, lane was ready about on time. Food was pretty decent, if a bit over priced.
11. januar 2026
Besvarelse fra Tenpin - Bexleyheath
Hi Tony, thanks for leaving Tenpin Bexleyheath a rating and review. We're happy to hear that our reception staff was helpful and your lane was ready on time. We appreciate your feedback regarding the food and its pricing, and we'll ensure this is passed onto the correct teams. We hope to see you back again soon! Best wishes - Rosie
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