Temptation GiftsAnmeldelser 

889
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I’ve ordered from Temptations a few times now and absolutely love Wrendale gifts, diaries and soft toys I’ve recently ordered the plush Robin and he/she arrived very quickly,beautifully wrapped... Se mere

Bedømt til 5 ud af 5 stjerner

Great service as always from ordering to delivery. Order is beautifully packaged, it is tracked so you know when it is going to arrive. Highly recommend Temptation Gifts

Bedømt til 5 ud af 5 stjerner

As the name suggests this shop is great for gifts. I have a couple of folk in my life who like Wrendale Designs and they have an array of their products at a very competitive price. Items are dispat... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered a diary as a gift for myself. It’s Kate Spade 2026 diary and it was over £40 cheaper here than on Amazon. Also the Amazon one wasn’t due to be delivered until late January 2026. I o... Se mere

Virksomhedsoplysninger

  1. Gavebutik

Skrevet af virksomheden

Temptation Gifts Ltd has been in business since Mothers' Day 1983 and we've been trading online since July 2000. We now have six large high street stores and two busy websites. We are FIVE times winners of the title UK Online Gift Retailer of the Year.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

889 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(889)

47 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. I bought four Dunoon mugs and despite being well packaged one of them somehow arrived broken. I dropped them an email and an hour later a replacement was being processed as a replacement. No quibble.

16. juni 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great prices and gift selection!

I recently ordered some gifts off of the website. They came quickly and were exactly what I ordered. The sale prices of the products were a bonus too! Would definitely recommend this company.

9. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Birthday cards

I have purchased cards from this web sight and the service is just brilliant. And the product too. Thank you so much for being so reliable.

4. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good

Found some cute stuffs and it was delivered quick and well packed. Likely to reorder in the future.

10. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First time buying, super service…

I recently purchased Orla Kiely products and was happy with the speed of delivery considering the current situation, everything was well packaged, and I also contacted customer services and my experience was brilliant, they were super helpful, polite and professional. I cannot fault them and would definitely buy again from them. I did come to the reviews first for the site and read a few of the negative experiences, however I decided to go ahead and order my products and I was not disappointed at all, I think everyone has different experiences and I would recommend just going ahead and purchase what you want and make your own mind up, after all you wouldn't be reading the reviews if you were not considering buying. I would highly recommend taking the risk and bearing in mind we are all in a current lockdown situation so limitations are inevitable, with covid it has impacted a lot of businesses and even the postal service is affected, I myself took standard delivery and got my parcels in 4 days. Just be mindful some things are out of our control at the moment.

30. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I use this site (a lot!) to buy Yankee…

I use this site (a lot!) to buy Yankee Candles and Woodwick Candles, I can honestly say I have never had an experience than was less than 5 stars.

They always have the new fragrances and at the cheapest price. The delivery is always quick, reliable and items are always well packaged.

No complaints from me!

20. januar 2021
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Mislead customers

Delivery was good for covid times. However, they mislead customers in to thinking they sell specific items on Google shopping. Then show no responsibility when you click on an specific item and it turns out to not be the item you were believing you had purchased. They do not offer any compensation or solution. Would not buy again from this company.

15. januar 2021
Uopfordret anmeldelse
Temptation Gifts-logo

Besvarelse fra Temptation Gifts

Good morning, thank you for your recent review. I am sorry that you are disappointed with the item ordered from us. If you search for an item on Google, all similar products from all different companies will also show. This is the same for all searches where Google will provide details of different items within the same category if companies pay to advertise their products with them. If you have any further concerns regarding your order or the items ordered please could I kindly ask for you to email us directly at customerservices@temptationgifts.co.uk, we would be more than happy to look into this further for your. Kind regards, Customer Service @ Temptation Gifts

Bedømt til 1 ud af 5 stjerner

I also ordered a medium Yankee candle…

I also ordered a medium Yankee candle in snowflake cookie back in December and it never showed up. I tried to contact customer service and never got a reply

9. januar 2021
Uopfordret anmeldelse
Temptation Gifts-logo

Besvarelse fra Temptation Gifts

Hello , thank you for your review, i am sorry to hear that your order has not arrived, please email our customer service at customerservice@temptationgifts .com quoting our order number and we will of course look into this further. Kind regards Rebecca @ customer service

Bedømt til 1 ud af 5 stjerner

Product I ordered hasn't still arrived…

Product I ordered hasn't still arrived been almost a week i paid extra for quick delivery as it was a present for someone. It is going to be no use when it arrives So going to return it. Rang customer absolute bazaar service. It was a recommended site ThankGod it was my first and last purchase

2. januar 2021
Uopfordret anmeldelse
Temptation Gifts-logo

Besvarelse fra Temptation Gifts

Good afternoon, thank you for your recent review. I am sorry to hear that your order has yet to arrive. From checking with Royal Mail I can see that delivery was attempted on the 30th December, but they were unable to delivery due to the address being "inaccessible" and delivery has been rearranged for 2nd December. As this was meant for a birthday present, that has since past, a prepaid returns label has been provided so that you ay return the unwanted item to us for a refund, free of charge and at your convenience. Please accept my apologies once again for the inconvenience caused, and rest assured that we will be taking this matter further. Kind regards, George @ Temptation Gifts

Bedømt til 1 ud af 5 stjerner

Out of stock

Product I bought and paid in full + fast delivery is out of stock on their warehouse. Have no idea now how to get a present in 2 days time as shops are empty. My first and a last purchase here. Good luck with your stock.

28. december 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Really disappointed with service from…

Really disappointed with service from Temptation gifts. I made a substantial order on the 5th of December; christmas presents for my baby son and wife. I paid 10 pound postage/delivery and I have still not received my order, 17 days later. I have contacted and was advised there was no tracking on my order but it left their warehouse. Really disappointed and now with all the disruption I am unlikely to have Christmas presents for my son's first Christmas. Emailed customer service again this morning but did not receive a reply.

22. december 2020
Uopfordret anmeldelse
Temptation Gifts-logo

Besvarelse fra Temptation Gifts

Hello John, Thank you for your email, I am very sorry to hear that you have not yet received your order. I can see that you placed the order on 5th December and it was dispatched on 9th. Standard orders are sent using Royal Mail's International Standard Service in association with their international partners. This is a very reliable service and you should receive your order within 10- 14 working days of dispatch. We are unfortunately unable to provide individual tracking numbers for parcels sent with his service. On rare occasions it may unfortunately take slightly longer for a parcel to be delivered due to the current pandemic causing possible restrictions on flights and internal processing . We still expect the vast majority of parcels to most destinations to be delivered in normal time frames but for some, delivery may take longer than listed. Please rest assured that your parcel is still very likely on its way to you as 10 days is not an unusual amount of time to wait, if you have not received your order by the end of the day on 30th it may be advisable to check at your local post office in case the parcel has been left there, if you were out when they attempted delivery. If you are unable to locate the parcel after checking with them and waiting until then please get back in touch and we will look at the next steps. Thank you for your patience, Kind regards, Rebecca @ customer service

Bedømt til 5 ud af 5 stjerner

Temptation Gifts is the best company I…

Temptation Gifts is the best company I have ever ordered from. They treat the products with such care. I've ordered over 8 Yankee Candle jars from them and they are all in excellent condition. Temptation Gifts are more reliable than the Yankee Candle store online. And their delivery is so fast. I ordered a large Snow in Love on Monday, it got dispatched on Tuesday and arrived early Wednesday morning. Would recommend them to anyone.

18. december 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Company

I am writing this review as again Temptations gifts have exceed my expectations in a company. Placed an order with them which was sent by royal Mail. I was in contact with the company, as i had to wait a while longer for this parcel to arrive. The day had come, where they were more than willing to resend the items free of change by express delivery. On the afternoon if that day the parcel turned up, i called them to say that it had arrived....But the box had been tampered with and a few items were missing. I had taken photos of the condition of the arrived parcel. I sent them by e-mail to there customer service department. I spoke to with them to say what I had done, and they were more than happy to replace or refund my missing items. I explained to them that I would like the items replaced. Yesterday 10.12.2020 the replacement items had turned up.

There customer service is outstanding. So I would like to say thank you to them for the help and support and making my life easier on the run up to Christmas.

11. december 2020
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Appalling way to treat customers.

Ordered from here as I can’t get out to shops. When the parcel arrived there was an item missing. I called customer services and was told to take a photo and email which I did straight away. Customer services reply was incredibly sarcastic and was basically accusing me of being a liar without actually saying it! The item that was missing was less than £2 so why the hell would I lie about one item? The did send a replacement but their reply was unprofessional. If I was able to go out to the shop I would never of used them. After their response I will NEVER use the again. Appalling!

3. december 2020
Uopfordret anmeldelse
Temptation Gifts-logo

Besvarelse fra Temptation Gifts

Hello , Thank you for your review, i am very sorry that an item was missing from your order,we do not take this lightly and we are always working to improve our processes to try and stop these kind of errors. It is our policy to ask for a photo of the delivery box and the delivery note, so that we can see that if potentially the box been tampered with in transit, and also to identify the pickers and packers. Our sincere apologies for any inconvenience caused.

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