Absolutely Disgraceful Service. Never Again! I am absolutely furious and extremely disappointed with Tegiwa. This has been one of the worst shopping experiences I have ever had. I plac... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I discovered Tegiwa through their eBay shop, and just ordered parts for my Honda Civic. The car is 28 yrs old, but low mileage, vgc, so I want to keep it running for another 10+ yrs if poss... Se mere
Virksomheden har svaret
Excellent seller! The item was very well packaged and arrived quickly. I really appreciate the extra sweets included as a little freebie. Thank you very much for the great service and for being so hel... Se mere
Virksomheden har svaret
5 stars because I can’t rate 6 I needed a set of coilovers asap, my factory dampers on my mx5 had totally failed and rendered my car unusable . I explained this predicament to the ever awesome s... Se mere
Virksomheden har svaret
Kontaktoplysninger
Tegiwa House, Sutherland Rd, , st3 1hz, Stoke-on-Trent, Storbritannien
- 01782334440
- websales@tegiwa.com
- www.tegiwa.com
4,0
God
495 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Max in sales is brilliant
Max in sales is brilliant. Very helpful and knowledgable. He made sure we had the best service possible and I look forward to ordering with you again. Thanks Max.
6. marts 2024
Uopfordret anmeldelse
Brilliant company to deal with
Brilliant company to deal with , I highly recommend them
19. januar 2024
Great service
Great service. Part was as described and shipping was fast and hassle free!! Highly recommend.
19. januar 2024
Really really good customer service
Really really good customer service. I’ve used Tegiwa for numerous items throughout the years and all orders arrived safely and pretty well packed. The one time I had an issue it was resolved with a quick phone call where the next day delivery cost I paid was refunded and the item was sent and arrived the next day. Left me a happy customer that an issue was resolved quickly and with care.
8. november 2023
Uopfordret anmeldelse
Awful service
Awful service. Missed half my order off. Packer left most of the order on the packing bench. No idea how you miss off a massive box of springs. Took a day off work unpaid to get delivery, wanted me to take another unpaid day off to receive the rest of my order. Offered to refund only postage. (it was free postage so basically offered nothing to say sorry for their mistake) Awful customer service. Will never use again.
13. februar 2024
Uopfordret anmeldelse
Besvarelse fra Tegiwa
Hi there,
Regarding your comment, 'No idea how you miss off a massive box of springs' - I agree with you there, do humbly apologise for the trouble there. It is something that will be looked into properly.
With orders placed online you are welcome to bill and ship to two different addresses if need be. Saving you any time you need to take off, tracking
Then regarding the offer to make it up, I believe my colleague may not have worded it well. Shipping on orders over £100 are covered by ourselves, its not free, you guys just don't pay for it. The colleague should have explained this sorry, so you would be welcome to a slice of the order back and well as next day postage covered by ourselves for the trouble.
Either way if there are any further comments please feel free to get in touch.
Excellent service,arrived next day even…
Excellent service,arrived next day even the week before Christmas
21. december 2023
Great experiance from the Team at…
Great experiance from the Team at Tegiwa.
Was fully informed that my part was out of stock and coming from japan and kept in the loop.
Fantastic service as always... thank you
21. december 2023
Good seller
I want to apologize my first review.
Tegiwa has refunded my the entire amount comprehensive of the shipping cost.
Thanks.
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra Tegiwa
Hi, While this issue only relates to your local DHL customs agent,
We already fully refunded this order (INCLUDING your shipping cost) before you posted this 1-star review,
To which you replied with:
'sorry did not notice it,
Thank you so much again,'
We hope you would consider updating your review to be more reflective of our actual service, all the best.
Todo perfecto y muy rápido.
21. december 2023
Very professional company
Very professional company. Easy to contact and speak to a person quickly. Product that I ordered was excellent and very pleased with the quality of service I received.
20. november 2023
Great experience and quick shipping all…
Great experience and quick shipping all the way to South Africa!
20. november 2023
great people to deal with ♥️
great people to deal with , its the first place i look for parts as they have a large inventory , even tough not in eu , worth paying that extra bit for their exceptional service ♥️♥️♥️
20. november 2023
Organised site
Everithing with the order was ok but i didn't recieve 1 thing that i purchased. Site is very well organised. Easy to find parts.
20. oktober 2023
I was very satisfied with Eddy Tegiwa's…
I was very satisfied with Eddy Tegiwa's treatment, as he resolved everything with a shipping problem by talking to Milltek, highly recommended, serious and thoughtful.
11. december 2023
Uopfordret anmeldelse
Same or next day shipping
Same or next day shipping.
Page is up to date with items in stock. They even have a oem items!
20. oktober 2023
Mercedes coilover kit
Nice people to deal with will use again. Technical advice available when needed
27. november 2023
Uopfordret anmeldelse
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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