Tegiwa Anmeldelser 

Lovely, helpful folk! Just bought a load of items, and they were very engaging.
GJ all!!!

Very poor service first time using them and won’t be again cancelled the order yet another internet company that can’t deliver on what they advertise
I wouldn’t waste my time or money here

As your reply I should update your website as when ordered 24h delivery by Monday so that’s your issue not mine

Used to be a good company to deal with, but now they're really poor value for money, just blatantly eye gouging customers for every penny, and resting on their former reputation. Shop elsewhere for JDM parts, there is far better value to be found.
And finally, the 'new' website is utterly atrocious and a PITA to use.

Great company that sell quality parts that are fairly priced. I had a hiccup with one of my orders (dhl issue not tegiwa) sending an order to tanzania instead of to me and customer service were bang on. Took a day to reply granted but these guys are busy no doubt so it wasn't a major to me. Issue was resolved by the team with no questions asked and a freebie without even requesting one. Love the touch of the haribo's you get with the order, i mean who doesn't like a fun size pack of haribos? Asked for advice on one order before a purchase and got a reply within 30mins. I'd have no hesitation buying from these guys again I can't fault them.

Helped me get an item urgently next day for an upcoming track day. Great service.

I made an order on 28th April 2025 for an item which was showing as in stock then. Once the order was completed, got an email saying that the product is delivered by royal mail in 2-3 business days. I waited for 4 business days and no news from them. Sent an email to customer service on 2nd May 2025 and till now no response. This was my first order and did so due to the positive reviews about the website. But now I think I made a mistake.

Edit on 9/05/2025 - Have sent two email and yet no reply. Absolute pathetic service.

Till this moment, everything has been okay. Communication was a bit slow at first, but after a quick call, everything was resolved smoothly. Delivery was no issue — I received the first part of my order without any problems.

It seems like the team is doing their best, and I appreciate the discount I received

Always Great service, been using for years and always helpful and prompt delivery. Special thanks to blane for his quick price match and general help with queries!

Iv used tegiwa for about 6 months now , after buying a ep3 , I find the prices are good and quality of the products perfect,I recently won £2000 credit in a tegiwa draw,had a phone call to confirm, and had a great amount of help to choose a set of wheels, I’m sure they rolled there eyes when I sent countless emails but the they went above and beyond to help had a fare few packets of haribos from them with previous orders , thanks guys .

Communication was good due to the delays.

So it’s taken 15 days so far to not receive a refund for the bits I’ve returned.
They never responded to my return request initially. I had to call them and was told it would be sorted as soon as the parts were returned.
Well of course still no refund!
SORT IT OUT!
Edit -
So my refund finally came after calling numerous times and, it would seem dealing with someone who was actually bothered!
Nearly 3 weeks for a refund, phew.

Placed an order on 2nd December, item said it would be back in stock within 2-3 weeks, funnily enough it still says the same now. Fast forward to today and still no update on my order. Clearly Tegiwa think it’s acceptable to lie and keep hold of over £1000 of a customers money.

Great Experience! Amazing place for JDM parts!

Perfect communication and customer service, next day delivery. Spot on people

Great service

Very quick delivery time and parts come in immaculate condition

THE premier UK based parts company hands down. Great service and advice every time. When faced with decisions to make on parts and parting with hard earned cash these guys come up with the goods. Recently I enquired about the correct parts for aftermarket steering wheel installation on a Honda civic FN2, Jim almost immediately fired an email back listing all the things I needed. Makes life so much easier. Thank-you.

J'ai commandé un hondta flash pro chez tegiwa import, et franchement pas deçus, communication au top, livraison rapide et en plus, apres avoir fait plusieurs paniers sur des sites francais, tegiwa import est beaucoup plus interressant niveau prix, frais de douane compris. Donc tres satisfait de tegiwa import et je compte bien commander le reste des pieces dont j'ai besoin pour ma type r fn2 chez eux.

Visited store on Monday 9am, explained parts required. Was advised some needed to come from Honda, and I should receive in 2 days. By Friday, nothing received and no contact from Tegiwa ref delay. Called them and they advised which was causing delay, and I said I could make do without it and to dispatch the rest of the order. They said ok we need to refund you "£50 was it?" I was at work so wasn't sure, so I agreed. The refund should have been £63. Order dispatched. Received a few days later and a seal which I described was not the correct part, despite confirming this on initial order and on call later that week. Called them again to query refund and incorrect part, they agreed to send replacement part FOC. This wasn't dispatched same day so I called again following day and was told, warehouse was "busy" with a delivery. I advised from the start that it was VOR, but everyone just seemed so relaxed and unconcerned throughout the whole process. One of the call handlers advised that when refund was processed, no comments were recorded on their system so he could not see what had happened and had to look deper into it. Ability to identify required parts was poor, despite their website stating that this seal should always be replaced along with the rest of the job. First and last time I will use Tegiwa