Tatti Lashes Limited Anmeldelser 

I placed a large order with Tatti Lashes on 21st May as a first-time buyer for my salon, and it is now 1st June with still no delivery.

I have emailed customer services 3–4 times. At first, I received a response saying the issue would be looked into, but after that I was completely ignored.

I then DM’d the team on Instagram and provided my order number so they could locate my order and help resolve this. They asked for my email address and said someone would contact me. Later that day, I received an email asking how they could help — despite all previous emails already explaining the issue.

Honestly, the communication and customer service have been absolutely atrocious. I have lost hundreds of pounds in clients because I do not have the lashes needed for booked appointments.

I am beyond disappointed, frustrated, and feel completely let down. As a first-time customer, this experience has been awful.

Brought two lots of tatti lash bond and seal lashes from super drug in the past month the first order was the preglued which was tacky at best so I brought the bond and seal separately to use , didnt last more than a day , then I brought the full mon cheri pack with 3 mapped lashes and the bond and seal with remover., again doesnt even last a day , the best thing about it is the remover but im guessing its because the bond a seal is that useless its got nothing to remove . Wast of over 40 pounds

Edit...

Received a reply from tatti lashes that they would try rectify it , emailed them for them to cop out and tell me to go to the supplier directly..the shop I brought there product from , and that they would not be able to help me further ?? So the supplier looses out on money for having faith in your poor product..biggest cop out of accountability ive ever seen . Don't waste your time emailing them , they obviously have sloping shoulders and will pass the blame on . Waste of money .

Just passed my Classic Lash Extensions course with Tatti Lashes and I’m over the moon. Brilliant support, and I feel fully confident to start lashing. Highly recommend!

I did my lash tech training with tatti lashes and I was super impressed with the support I received

So bad do not buy horrible got my friends eyelashes stuck and she now has no eyelashes she is bald do not buy I am suing absolute bum her friend set her up

Bought eyelash glue that they claim is for sensitive eyes and I ended up with swelling around my eye even bigger than after using £2 standard adhesive! And they charged me for that over £12! Cheaters!

Love using tatti lashes, wouldn’t order from anywhere else lashes always looking lovely and last a week. One of my orders were missing and it got resolved in a few days excellent customer service.

Very disappointing service. I never thought delivery could take 7 days in this day and age.
They charge customers for 24- or 48-hour delivery, but when I contacted them about the delay, they simply said they can’t guarantee delivery times. That completely defeats the purpose of paying extra.
If you need your order urgently, I would strongly recommend looking elsewhere.

Awful company, and would never use them again. I purchased a online lash course a few years ago but was unable to complete it by the deadline as my head was in no fit state due to a family emergency regarding my youngest brother being stabbed. I emailed the company to see if the deadline could be extended and I received no response from them what so ever.

I placed an order on tiktok shop that was meant to arrive but 11/05/26, it was never delivered. I contacted both Evri and Tatti Lashes repeatedly with neither being able to give me an update or completely disregarding me when I asked what the refund or replacement procedure was as my parcel tracking had not been updated for a week it is my assumption it is lost. Just received an email from Evri to say they are unable to deliver my parcel, with no explanation so I am assuming they have lost it. I appreciate this is not Tatti Lashes fault however the lack of support or help from their customer service team was shocking. I understand it just a set of eyelashes but I still needed them for an event regardless. Truly disappointed as I have been a loyal customer for a long time.

Really impressed by the customer service! I had an issue with a product and I couldn’t have asked for this situation to be handled any better. They have been extremely attentive, replied to emails fast and are providing ongoing support to resolve the issue. As a loyal Tatti Lashes customer, I’m very impressed and wouldn’t shop anywhere else for lashes!

Excellent customer service great value and incredible products so pleased. I had support with my classic and Russian course and I passed within the time frame could not recommend enough thankyou

I have been ordering from Tatti Lashes for a while now and adore their products, great quality and packaging.
I recently had a problem with an order I had placed (courier company doing delivery) and as soon as I contacted customer service I had a real life person response and solution! Very pleased with this - it’s refreshing to feel like companies actually care about you when things don’t go to plan with orders and Tatti Lashes do!
Would highly recommend Tatti Lashes ⭐️
*Edit* just been informed my new parcel will be with me tomorrow and a different more reliable courier company has been used to deliver - wow! Impressed

So grateful for this team ,the kit is sent so professionally with a full movie of videos explains how to do each treatment
Any inquiries are answered so helpfull and kindly by the tutor. Couldn’t thank them enough for their patience and efforts. 10000% Recomend

Absolutely fantastic, I done an online training course with them, and I thoroughly enjoyed, help was there when needed, assessment replys were prompt! And very fairly priced! Can't wait to do my next course! Thank you 💖

They are ok. The worst part is the white writing on the pink pack. Almost impossible to read which pack you’re selecting. I had to use my magnifier on my phone & I still couldn’t make it out.
I prefer Lola’s lashes, but small ones are nearly always sold out. I use these as a stand by

Been using these for ages and always lasted a week, my last few packs haven’t lasted the day, I think they must have changed the glue. Such a shame

I have just passed my brow lamination and lash lift and tint course with Tatti Lashes I could not recommend them enough , highly recommend doing the online course. submitted my case studies and within a day I got a reply. definitely worth the money as well.

I was sent incorrect size so emailed customer service and they were exceptional, the communication was great and was sorted straight away.. I have been a returning customer for a while and will continue to order as the lashes are the best I have used by far

I am a regular Tatti Lashes user and had a slight quality issue with an order from tiktok. I had never had any issues prior to this so I contacted customer services via email on Thursday, had a reply from Sian on Friday and replacements were with my by lunchtime Saturday. Exceptional service amd I will of course continue to be a regular customer and keep recommending TL to everyone!