Tatti Lashes Limited Anmeldelser 

I recently reviews these pre glued lashes as 3 star based on how long they lasted, by the next morning they were stuck to my face and came off easily, I was sent some more as the company said this wasn’t their usual standard and this is completely true. I tried the new ones they sent and I’m on day 4 and have only had to replace one, the rest look as good as the day I applied! So I have had to review again to give the 5 star it deserves! Fantastic customer service!

I had an issue with the bond, hence the 4 ⭐ review, however this was solved in a prompt, friendly manner. New bond was sent the next day. Will continue to use and recommend Tatti Lashes ☺️

Ordered on the 17th..now 23rd..hardly any response..asked for refund..no answer so will be getting advise as this is disgusting customer service!!

Amazing customer service from Tatti Lashes!

Their products are fantastic — easy to apply, long-lasting, and always great quality. Shipping is usually super fast and reliable.

Unfortunately Evri lost my most recent parcel, but after emailing the team I received a reply the next day. Sian and Hannah were so helpful and genuinely caring. They opened an investigation straight away and within hours apologised and sent out a replacement on express delivery.

This company truly cares about their customers. Thank you Sian and Hannah for the incredible support!

I got a few packs of lashes with the bond and seal for Christmas as a present I got these ones because they says they last up to a week was so exited to try them but I’ve tried these since Christmas and followed all the instructions but they don’t last over night I’m having to get up every morning with some lashes on and most off i would not buy again

My Tatti Lashes training was amazing from start to finish. The trainer was so patient, knowledgeable, and made everything easy to understand. I’m really grateful for the experience and feel ready to take on clients.”

Love they courses. Really easy to follow and easy to understand
Would 100% recommend to a friend

Absolutely loved training with this course any issues or help with anything and they help you .
Shipping was quick and easy.
I would definitely recommend training with them or using there products as they are amazing

Bought these just over a week ago. So happy with the product. Tricky to apply at first but the second eye I did was alot easier. Will take a few tries to get used to applying them myself. I bought the natural cluster lashes ( not pre glued ) they look so good on, they look like I’ve had my lashes done by a professional but they’ve cost half the price . They’ve stayed on all week and they’re very soft lashes. When i used to have individual lashes in a salon they always felt very plasticky but these are very soft . Easy to wear and you can have them as dramatic or natural as you want. I’m gutted I didn’t get these sooner. Already ordered more! Definitely glad I got these! Now I can do my own lashes at home and for over half the price of a salon. Thanks tatti lashes , I love your lashes .

such a good course has everything with it and i passeddd🤍 recommend

Order has gone ‘missing’ with Evri.
Getting nothing from Tatti Lashes’s other than standard responses about it being investigated.
I ordered my items on 2nd Feb and needed them for 6th. Ordered with next day delivery.
Now not going to get them in time meaning I need to find an alternative and am out of pocket for the items ‘lost’ at the moment.
I run a business and if this happens I send a replacement order via a different service to get to my valued customers asap and seek recompense from the courier at fault.
I also don’t send emails addressing my customers purely by their surname.
Totally impersonal attitude

Love my experience with tatti lashes would recommend this course to anyone that’s thinking of becoming a lash tech.

The brow and lash lamination, lift, tint and wax course is very well worded and the videos are helpful and very straightforward to follow, the customer service was helpful as well for any questions I had - one of the best online courses I’ve done, thank you x

I have been a loyal customer for about 15 years. I had my first delivery issue with my order on Dec 2025. I cannot blame Tatti as I feel like it was all FedEx fault for loosing my package. All I want to say is that Tatti made it right on their end and sent me a new package and I received it within days. They were extremely responsive with all my emails and always made me feel like I was being heard and taken care of. Thank you Tatti Lashes and your customer service team you ALL are amazing! Keep up the great work!

Complete lack of customer service . I regularly buy the glue from them as it’s so good but the top of the tube never screws down properly . So the product does out within days which is a complete waste of money .
Emailed cs and sent pics and they reply with you’ve got glue around the top which is why it won’t close .
Utter rubbish it happens from the first use .
No wonder companies go bust when their cs is non existent . Nobody gives a damn anymore about unhappy customers they are only interested in taking peoples hard earned cash … shocking

I am usually a loyal customer to Tatti Lashes, always very pleased with the products I order. However, their customer service is lacking! I made my usual order, which wasn’t delivered to me. I contacted the instant chat and explained this, I got the autogenerated “someone will be in contact via email”… and I still haven’t heard a thing. Despite messaging the ‘bot’ again and emailing them directly. I am so disappointed and concerned for the lack of accountability that these items haven’t been delivered to a paying customer.

I have purchased Tatti lashes for nearly ten years in bulk orders every two months but after the customer service following this order, I would 100% not use the company again.

I paid £10 for delivery for my order to be sent on Saturday as it was urgently needed. The order arrived and was held opened and covered with dirty cello tape. I sent the team pictures and Sian responded advising she would send out a replacement next day. I responded straight away confirming I was happy with this. However, the order was never sent.

I chased this up and was advised I would need to pay to return the order myself before they would replace the order. I advised I was happy to return but would like a postage pack and postage label sending, as I would not be paying to return a damaged order - this is the sellers responsibility. I further advised I would now like to return for a refund as Sian had not re-sent the order as she advised she would.

Sian then proceeded to send another order out (without advising me first) which arrived Tuesday. The order arrived with a hole in the box exposing the eyelashes, completely unhygienic. I contacted the team again asking why this had been issued when I asked for a refund and was again told I needed to return my order and pay for this myself to be refunded and that they would not provided any postage materials/code.
It is Thursday and I still don’t have a resolution.

I dealt with Sian and Hannah and they neither seemed remotely apologetic for the order being delivered damaged and continued to make the process as inconvenient as possible. For a company that is supposed to be selling premium lashes, the customer service is awful

Wow BEST customer service experience ever, had a small issue with my order this has been in transit not a Tattie issue, it was my daughters order her money so she was a bit upset about it,I emailed them and sent photos of the package just to make them aware of what had happened, the communication was exceptional and was offered a replacement that was sent out basically next again day, very happy daughter and one amzing company who have a team that are very hard working and understanding, can’t thank them enough they truly went above and beyond thank you so very much

Absolutely loved me experience with Tatti lashes training course on classic lash extensions. My training manual was straightforward but had everything you could possibly need and was easy to understand. The videos provided was amazing quality and really did give every tip and guidance i needed! Thank you tatti lash and my trainer!