TataCLiQ Anmeldelser 

Decent amount of options. Pricing is also pretty compelling. HORRIBLE service. Not even exaggerating when I say Horrible. Ordered a pair of shoes, and received a completely different one. Ordered a bracelet, but didn't even receive it, and their customer relationship employees and MANAGERs both claim (indirectly of course) I received it and it's my fault for losing it. didn't even exchange the shoes I got, after reading about their service on this site. I feared they might take back the shoe and give nothing in return claiming it's my fault.

Their customer service is the worst. They are unable to resolve any issues. I had to return a pair of shoes (which were a size too big due to incorrect size chart) that I had bought and even though I had put correct address, the courrier went to the wrong place. This delayed the pickup by 2 additional days. The exchanged pair was apprently dispatched on 30 May and I received message saying the delivery would be on 3 June. On 3rd June I get another message that the delivery will now be on 6th June. Called customer service but that is a waste of time and energy. All they repeatedly say " we are sorry for the inconvenience " which is very irritating because they are not ... and moreover no action taken at all. Also the price keeps on fluctuating.. which is conveniently blamed on the supplier! The whole thing is a scam. Worse experience ever!

Worst online website ever. I order an Apple USB in starting on May 2024 received in 3 days but not working. I asked customer support to take it back as it was not working and today 1st June is the day no one came to pick it up. No proper coordination nothing. When I asked the support to transfer the call to senior she just rejected the call. You are calling yourself a big brand. A Bigggggg NOOOOOOOO. Such a shame, will surely not recommend anyone to buy any stuff from the "Fake and Fraud Brand Tata Cliq"

Someone else registered my e-mail on this website, THREE years, later, yes, THREE years later they still haven't deleted my account per my request. Worst customer service I've ever been having the displeasure talking to. That alone makes me not recommend shopping from them.

This company has extremely poor service and communication channels. I ordered Ritu Kumar drinking glasses which were never delivered and after several calls I was told they were out of stock despite being told that they were going to get shipped out. I am still waiting for my refund and if that is not forthcoming I will escalate this higher

Tata cliq is one of the worst online website I have used ever. They never give genuine or actual product.

The product description about the material and the actual product are different

When I tried to return it back I was said it cannot be returned.

There is no exchange option available also

Worst experience.I have ordered a tracksuit for my husband on his birthday.But in the packet i found dirty used clothes..When i called their customer care for pick up but they denied.customer care executives are very rude and not helpful.pls don’t buy anything from this site..

I had ordered 2 sweaters from Tata Cliq on 26/11/2023 Order ID 129436504. Instead 2 used items- one dirty old stained pyjama and one pair of jeans were delivered. On raising the issue, the customer care representative said that they have delivered the original product and refused to exchange the same. They have cancelled the return request. Highly disappointed. Now, I have raised a complaint in Consumer Court regarding the same.

Scam alert! Please do not buy from here. I received an empty box instead of 11k Marshall Major IV wireless headphones.

I bought a fridge freezer which has broken within its warranty period i have been waiting for more month without a fridge for it to be repaired. I have dealt with the head of customer care operations who does not answer the phone or call you back. The issue has been raised with their escalation team who appear to be equally unprofessional with a lack of actual information. The broken part has been ordered but no one can tell me when it will arrive or be fitted to repair my fridge. The lack of communication is more upsetting than being without a fridge as daily I call various numbers without any degree of success in finding out when my fridge will be repaired my mother is now on holiday with me and we are without a fridge. Complaint number 23111010329

Just a fraud site... they mentioned over price of the original product.... I ll suggest ...dont buy from Tata CLiQ!!

I had purchased 2 jeans of Calvin Klien worth 15000/- from Tatacliq Luxury just like how I make my purchases in Myntra.
When I tried the jeans it was very tight and I couldn't wear it , I called up the customer care for registering a return for it and they tell me that the products are non returnable.
Which online apparel site would sell products without giving a trail option to the customer.

I deeply requested them to help me , but the customer care is most STUPIDEST I have ever seen.
They gave me an email to report this issue to the seniors ( cfmanagement (at the rate )tatacliq.com) which ended up showing that this email is blocked...
What nonsense is this ??

Later I tried to send another email which is mentioned in their app and it showed a reply message that the email is no longer in use. Luxury ( at the rate ) tatacliq.com

GUYS DONT BUY ANYTHING FROM THIS WEBSITE < ALL ARE BUNCH OF FRAUDS . AND I AM SURE IF YOU FACE ANY PROBLEM < NO ONE IN TATACLIQ IS GOING TO GIVE YOU ANY VALUE..

The worst TATA COMPANY EVER

Tatacliq Online shopping centre customer support team call now O7OO3O378O5.Online shopping centre customer support team call now O7OO3O378O5.

Nonsense customer service, it is only for name sake, I ordered two panel lights Rs.1000 each and only one was delivered. Created 3 tickets with customer service no resolution so far, nothing beats Amazon in customer service, rest are all 3rd class.
ticket number
13790624
13795955
13799459
Update posting on 26-10-2023 : I escalated the issue on Twitter and the resolution was much faster from their social media escalation team.

Worst customer care
Useless management
service is not good

Worst customer care, delivery, and cliq cash experience Never have I ever been this pissed at a site. Customer care acts like they are working but they never solve your issue. Their delivery partners are horrible(Ecom Express) they never had delivered my product kept marking undelivered, and no action from tatacliq even after multiple complaints. They advertiser cliq cash as instant refunds but bank refund credits faster than their wallet refunds, and customer care never take action though the act very nice and concerned on call.

Very disappointed with Tata Cliq Luxury. I ordered an expensive Samsonite trolley bag. They delivered a wrong color and have disappeared on me. They are not replying or picking up the product from my house. I have filed a merchant dispute with my credit card. Request everyone facing similar issues to do the same.

Tata cliq is the worst site. They sent me the wrong product and are not taking it back. I have raised 100 complaints but they are not responding and I am not stuck with shoes worth 5k that don’t even fit.