Target Anmeldelser 

Canceled my child’s pre-order and then sat there and lied about it

I got 2 Target gift cards at my baby shower. I don't shop there, but I decided to use them to buy some nursing bras my friends recommended. The nearest store was 25 min. away and out of stock, so I shopped online. I chose my items and tried to checkout as a guest, as I didn't want to make an account. Turns out, Target requires you to make an account to buy online. I tried to make one but couldn't. I called customer service and was told an account had been created in my name 6 years ago and then deactivated. (I have no memory of doing this.) The service rep reactivated my account and placed the order for me about 5:30 pm ET. I noticed 3 of the 4 bras were set for pickup in California at 7 pm PT. I live on the East Coast and wanted the whole order shipped to my home. The rep wasn't American, so I had to explain that I lived on the opposite side of the country and couldn't drive 2,500 miles to California in 5 hours to pick up the bras. Target wouldn't let us edit the order since it was already placed, so she canceled those 3 items and reordered them for me with home shipping. Placing my order took almost 30 minutes. Once my items arrived, I decided to delete my Target account since I was so unhappy with the shopping experience. But, Target makes that very difficult. You can't delete the account yourself; you must talk to customer service. I spent 20+ minutes in the online chat. The bot "didn't have the answer to that question." I finally got a person, who stalled before finally sending me a link to delete my account. I filled out the form and got an email saying Target "couldn't find my information" with no more details. Eventually, I realized it was because my married name was on my shipping address and my maiden name was on the account itself. I had to update my name and resubmit the form. That's when I realized my first request wasn't even for deletion. It was a request for privacy policies and data use information. Apparently, this link from customer service has a confusing, hidden toggle where you must switch from an information request to an account deletion request. The second time, a confirmation screen said my request would be processed within 45 days (a very long time). Then I got an email saying my request "has been processed." So, I'm unsure if my account really got deleted or if it's in progress. The second email also included a list of reasons Target will keep my data on file, even though I requested it to be deleted along with my account. It's as if they're holding my information as a digital hostage. The customer service reps were nice enough, but they're in foreign call centers and don't speak good English. All I wanted was some comfortable nursing bras so I can feed my baby, but to get them, I had to spend over an hour messing with things that should have taken less than 5 minutes. And I'm not even sure the issue is resolved. People act like Target is great, but it's one of the 3 worst companies I've ever done business with. I won't be shopping in store or online ever again. The next time someone gives me a Target gift card, I plan to find a homeless person and give it to them... hopefully for someone who's down on their luck, a little free money at a crummy store will be better than nothing!

Target customer service has deteriorated over the years and it’s more noticeable as they’ve shifted target red card to target circle card. Frankly, it’s a clunky system that makes user error very common. I have been working on buying a house so have been obsessing over timely payments and still managed to miss one (I don’t agree that I did, but nonetheless). If they ever decide to get back to who they were before they sucked, that would be great for business. In the meantime, I closed my card, deleted my account and have moved on from any items I used to purchase regularly at the store. Absolute trash hole of a company.

I ordered a loft bed. Only 2 of the 3 boxes arrived. I called to inquire and after speaking to three people and being on hold multiple times, I was told to wait for an email with instructions on when to put the ridiculously heavy boxes outside for someone to pick up. My 2nd box was damaged and I would not be getting it. The bed I ordered was out of stock. I wouldn’t get my refund they got the boxes that were delivered back! This is the worse I have ever experienced! Nothing was offered to make me whole. I will never order from Target again!!!

first I ordered a jacket and received a transparent very thin fabric terrible quality . the order was under the Target company name but I came to find out that you folks also use third party companies for some of your merchandise. I could care less where you get the merchandise. if it is under the Target name you must accept to return the item at the store just as Macy's does all returns. going to Fedex and Ups is not customer friendly and you are not an online company only. I suggest strongly anything with your name with all the proper criteria must be returned to the store where it is practical and free to do so. all of us who do not have or need a printer must pay for the copies of the return label. not happy customer.

I ordered 8 pairs of shorts online for a trip and the arrival date at checkout were were given was a Monday. We were leaving Wednesday. The next time I checked the tracking it said arriving Wednesday. Too late for us to use.

The customer service agent Patrick was horrible. I was denied a manager to assist me with setting up my son’s college account. This is one of the reasons why a chose every place else of Target due to very bad service

I would give Target zero stars if I could.
My experience with Target's return policy has been incredibly disappointing and frustrating. Target heavily promotes its 90-day return policy, which leads customers to reasonably believe they have ample time to return most products. However, I later discovered that an Apple charger I purchased was subject to a much shorter 14-day return window.
When I contacted customer service, I was told the policy was disclosed during checkout and therefore nothing could be done. While Target may technically disclose this exception somewhere in the purchase process, it was not prominent or clear enough for an average customer to recognize that they were giving up the widely advertised 90-day return period.
What is most disappointing is Target's unwillingness to make a reasonable exception for a simple charger in like-new condition. Rather than focusing on customer satisfaction, they chose to rigidly enforce a policy that many customers may not even realize exists.
This experience has left me feeling misled and undervalued as a customer. Transparency and fairness matter, and Target failed on both. As a result, I will no longer shop at Target and will take my business to retailers that are more customer-focused and transparent about their policies.
Very disappointing experience.

So I ordered a mattress through "Target" come to find out it's a 3rd party......THEY DONT SELL KING MATTRESS IN STORE.
RECEIVED MATTRESS IN A BOX DELIVERED TO OFFICE..... WELL WELL WELL THE SPRINGS IN THE MATTRESS POKING MY BACK FROM BEING FOLDED..... CANT MAKE THIS UP!!!! IM PISSED OFF.....THEY DONT WANT TO GIVE A REFUND OR PICK IT UP.....MAKE IT MAKE SENSE....DONE THROUGH A 3RD PARTY......DONT ORDER FROM TARGET PERIOD....SHIT IS TRASH

DO NOT SIGN UP FOR A CREDIT CARD!!!!!
No matter the discount advantages.
I signed up and never received a physical card.
My fear is someone else received it and is swiping away. And of course I’d be responsible. I’ve called every number provided even resorted to the online chat for some resolution or direction and nothing ABSOLUTELY NOTHING so I called the store back and the manager on duty helped as much as she could and I want to share that this experience is is horrifying. This is the second time I’ve attempted to do this card. I will never again not for 10% off of purchases. Save yourself the agony and frustration.

I apply this company Soo many times and now I understand why. U should of told me that you are racism company and u don't like hispano or Latino. This company should not be aloud in the USA.

No envían los statement a para luego cobrar leta fee costumer pésimo estuve Mas de45 minutos esperando que alguien me contestara y poder un pago, además los rewiu no de dos estrella, pésimo!!!

I never got what I bought, the items were delivered to a hotel, I lost the money. The account was hacked, a new address was added as default and the itens “supposed “ were delivered there, to a hotel, no picture, no way to ask, just lost the money. From now on just use Amazon

We ordered food to be delivered, and it went to a house across the street. Jan was the person that delivered it to the wrong house. I have bronchitis and so I got out of breath walking over to get it. I tried calling Target but could not get through to anybody.

El peor servicio al cliente que existe, por eso no me gusta ir ni a mi ni a mucha gente, no entrenan a sus trabajadores como en Publix que siempre te ayudan en todo con una sonrisa. No iré mas a target siempre me están de mal humor con fastidio e incapaces de ayudarte.

I ordered a queen mattress and queen bed frame. I got queen mattress and a full size bed frame. Not a happy customer!

Bad delivery, bad customer service

I know a lot of people complain about online orders but i always shop in store and my experience is usually great. The store on State Street is always clean and well stocked. The staff is friendly even when it gets super busy on weekends. Plus their home decor section is dangerously good. Never had an issue with returns either

Every time I get something from Target or Walmart it smells so strongly of perfume and Amazon also but this review is for Target because I soaked my clothes in white vinegar for so long that are from Target and they still smell like perfume and they have to be in the sun in the fresh air for days and days and days and the smell is still on the clothing just not as strong but the whole point is......... They are spraying formaldehyde on all of the clothing and items and I wonder if it's getting on the produce this is not normal they do not need to be spraying things on the clothing to prevent mold for hundreds of years nobody sprayed formaldehyde on the clothing and they shouldn't be doing it now which reminds me that they're putting sodium benzoate inside of all the sodas when there's no reason to because if they have a real sugar option of Pepsi that has furic acid in it and not sodium benzoate that means they don't have to put that poison in the soda to prevent mold it seems that every single time they have the excuse of to prevent mold to prevent mold yeah right it's just some creepy psycho somewhere getting away with let's put poison in the soda and say it prevents mold let's put formaldehyde on the clothing and say it prevents mold when in reality the real sugar Pepsi has furic acid and with real sugar and the sealed tight aluminum can it prevents mold on its own so why don't they make all the sodas like that oh I know because the government is cheap cheap and doesn't care about our health like they do in other countries get it together America I'm not celebrating July 4th with poison I do it my own way......

This Target is by far the worst. Most Targets are pretty nice and decent with the exception of Target NW (on Tenaya in Las Vegas). Many of the employees are very nice, but unfortunately- they have a very smug and arrogant manager named Nick. Currently there is a big Needoh craze. People will lineup around the outside of the store before the store opens in hopes to get a Needoh or a Squeeezy (silly squishy toys/ stress balls). This Target is the only Target in town- that when they have over 50 people waiting will still let each person get four. When they have a big crowed lined up waiting why not do what the other Targets do, and limited to one squishy per person so that each person could possibly get one. Watching only a few people walk away with bags of the limited squishies, while leaving the rest of everyone else not getting anything is poor management. This has happened multiple times at this Target. Even the employees were shocked when Nick told them 4 squishies per person- with the employees mentioning how large the crowd is and why not limiting it to one so that everyone could have a better chance at purchasing one. The front line employees are the ones that have to deal with all the upset guest. I have spoken to Nick about this. The only thing Nick could say to me, is that he is above any manager and not to call him that - and that he is the store Director and what he says goes. He doesn’t care what other stores are doing, that this is his store and he will run it the way he sees fit. That he likes consistency of 4 squishies per person. In my opinion, this store director Nick lacks basic common sense and good judgment. I hope he gets the training he needs so that his larger than life arrogance can be justified.